UNIFIED-CXM PLATFORM
The strategic AI-native platform for customer experience management
Unify your customer-facing functions — from marketing and sales to customer experience and service — on a customizable, scalable, and fully extensible AI-native platform.
TRUSTED BY THE WORLD’S MOST ICONIC BRANDS
Built for scale on a single-codebase architecture
Trusted by global brands. Chosen for real results.
Microsoft navigates social chatter to create meaningful customer experiences at a global scale
“Prior to Sprinklr, we were using a number of point solutions, but it was causing our team to look here, look there. [It was] all very disruptive, very different than the flow that we have today, which is going into one centralized platform.”
Katrina Munsell
Director of Customer Experience Center
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Moen achieved 18x faster response time in one year
“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”
Brittany Neish
Senior Social Strategist and Community Cultivator
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Shell manages 100+ social media accounts from one unified platform
"It (Sprinklr) was the only platform robust enough to serve our needs as a global organization and innovative enough to keep up with our aspirations for social."
Americo Silva
Global Head of Digital and Social Media
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Santander UK reached 100M+ people, driving 1.5M+ engagements in one year
“Sprinklr gives us a single view of our customers. It helps us understand what our customers are saying, not only on social media but across the web. These insights reveal where we need to focus our resources, to make sure we can be there for our customers when they need help.”
Andy Freeman
Head of Social Media Program
Read full storyMicrosoft navigates social chatter to create meaningful customer experiences at a global scale
“Prior to Sprinklr, we were using a number of point solutions, but it was causing our team to look here, look there. [It was] all very disruptive, very different than the flow that we have today, which is going into one centralized platform.”
Katrina Munsell
Director of Customer Experience Center
Read full storyMoen achieved 18x faster response time in one year
“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”
Brittany Neish
Senior Social Strategist and Community Cultivator
Read full storyPower scalable, trusted and context-aware CX on an AI-native platform
Bring your teams, tools, data and channels together on a single platform — so every customer interaction is personalized, secure, and deeply integrated with your ecosystem.
Purpose-built, domain-specific AI
AI is deeply woven into the fabric of the Sprinklr platform, delivering accurate and trusted results.
Unlock experience data across channels and touchpoints
Activate data across every channel, tool and touchpoint. Combine structured and unstructured data to generate deeper insights.
Connect every touchpoint with an omnichannel communication layer
Sprinklr offers deep, platform-native integrations with the widest range of social and digital channels. Customers experience one unified brand across every touchpoint, and employees benefit from a truly channel-less workspace.
Ensure the highest level of enterprise security and privacy
Sprinklr combines the most comprehensive security standards with robust data privacy measures to ensure compliance and protect your brand.
Integrate seamlessly with your existing tech stack
Sprinklr integrates with software you already use. Leverage standard out-of-the-box connectors, or build custom integrations using developer-friendly REST APIs.
Ready to deliver extraordinary CX every time, everywhere?
Join the world’s leading brands transforming customer experiences with Sprinklr.