The Word Filters Guardrail allows you to block specific words or phrases from appearing in user interactions. This configuration is useful for restricting profanity, sensitive terms, or any language that violates organizational policies.

When a filtered word is detected, the system can:

• Block interactions in input prompts and output responses based on your configuration.

• Trigger a fallback response that you define.

You can add single words, phrases, or patterns to the filter list. This configuration ensures that conversations remain compliant, respectful, and free from prohibited language.

Configure Word Filters Guardrail in AI+ Studio

On the Guardrail record manager screen, click the ‘+ Guardrail’ button to create a new Guardrail.

​

You will be redirected to the Select Generative AI Guardrail window, and choose Word Filters Guardrail from the dropdown list.

Click the Next button. You will be redirected to the configuration steps. 

1. Basic Details

On the Basic Details screen, provide the following information:

Name

Enter a unique and meaningful name for the Guardrail.

Description

Provide a short description that explains the purpose or scope of the Guardrail.

Example: Blocks content that includes hate speech, threats, or other forms of harmful expression.

Apply On

Select where the Guardrail should apply:

• Input – Applies the Guardrail on user inputs before sending to the AI model. 

• Output – Applies the Guardrail on the AI-generated responses.

You can select one or both options based on your enforcement requirement.

Message for Blocked Input

Enter the message that should be displayed when user input is blocked by the Guardrail.

Example: Your input contains content that is not allowed. Please revise and try again.

Message for Blocked Output

Enter the message that should be shown when the AI model output is blocked.

Example: The response was blocked due to a harmful content policy.

Share Guardrails With

Specify which users or user groups can access and use this Guardrail deployment. This setting enables collaboration and centralized governance.

Click the ‘Next’ at the bottom right corner to proceed to next step. 

2. Word Filters

The Word Filters screen allows you to block specific words or phrases from being included in user input or AI-generated output. This helps you enforce organization-specific guidelines or compliance requirements that are not covered by broader harmful content categories.

Filter Words

Use the Filter Words section to define custom terms that should be flagged or blocked by the Guardrail. These are manually curated terms that may be sensitive, brand-restricted, or otherwise inappropriate for your use case.

​

Upload File

If you have a large list of filter words, you can bulk import them using a supported file.

File Upload Options

• Drag and drop your file directly into the upload area, or

• Select Upload File and browse your local system.

Supported File Formats

• .XLS

• .XLSX

• .ODS