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SH
Compose Facebook Automated App Ads

You can create Facebook Automated App Ads for your App Install campaigns within Ads Composer. Automated App Ads leverages powerful machine learning to automatically optimize your campaigns across creatives, audience, optimization, and deliver high-value conversions with less effort.Automated App Ads

Knowledge Base Article

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Facebook Ad Formats

RS
Create and Use Meta Lead Forms

Lead ads allow you to find people who may be interested in your products or services and collect information from them. You can create Facebook Lead Forms in Sprinklr Marketing (Ads) to customize and capture information that is important to your business. You will also be able to grow inbound inquir

Knowledge Base Article

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Facebook Ad Formats

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Language Customization for Facebook Assets

While creating a new creative for your Facebook campaign, you can add various details of your creatives in multiple languages by enabling Language Customization. This will allow you to use multiple languages within the same ad and target the users based on the language their app is set up to. You ca

Knowledge Base Article

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Facebook Ad Formats

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How to Setup a Google Analytics Web Analytics Profile

You can create a new Google Analytics Profile in Sprinklr Web Analytics.Click the New Tab icon. Under Governance Console, click Analytics within Integrate.In the top right corner of the Web Analytics window, click Add Analytics Profile and create your web analytics profile. While creating the Web An

Knowledge Base Article

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Setting Up Google Analytics

RS
Widget visualization type - Grouped Summary

The summary table gives an overview of statistical information about data in a table form. Users can leverage Grouped Summary to view the reporting data for the previous period as well, where the previous period refers to the equal duration of time as the duration of the current period that falls ju

Knowledge Base Article

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Data visualisation types

SH
Deployment Settings

Before we beginBefore we look at Deployment Settings and how it is configured, it is important to know about Issue Types.OverviewAfter you have created your dialogue tree bots and FAQ bots, you need to deploy them. To do this, go to the Deploy section. The function of the deploy section is to a

Knowledge Base Article

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Define Bot Orchestration Strategy

SH
Compose TikTok Smart Creatives

Smart Creative is TikTok's next-generation automated creative solution that enables advertisers to quickly combine creative assets while driving performance with first-to-market anti-creative fatigue strategies. Smart Creative ensures the optimization of ad combinations by detecting ad group fa

Knowledge Base Article

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Publish TikTok Ads

SH
How to Apply Ads Web Analytics via Bulk Import

This article will cover the application of web analytics from Ads Manager using Bulk Import. Using Sprinklr Paid Web Analytics, you can append tracking strings to Web URLs contained within marketing campaigns in order to track user behavior after a user has clicked on the URL from a social media pla

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics

RS
Multiple Agent Scoring

In conversations where multiple agents participate, evaluating individual contributions accurately can be challenging. To address this, Sprinklr has introduced enhancements to its AI Scoring mechanism, allowing quality managers to evaluate each agent separately with greater flexibility and precision

Knowledge Base Article

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Scoring and Insights

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Unified Routing Roles and Permissions

This article provides insights into the various permissions associated with Unified Routing and its different modules.Assignment EngineThis default permission set is broad and comprehensive. For instance, the 'Create' permission enables a user to create all modules within unified routing, including

Knowledge Base Article

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Basics of setting up Unified Routing

SH
Autofill Rule

Create Autofill Rules to pre-populate content in the publisher window based on the set conditions and is best used to apply properties as soon as a user opts to create a message. Autofill rules are applied to outbound messages, but unlike Outbound Rules which apply when a message is sent for pu

experience:space

cloud:core

Rule Engine Action

rule engine condition

+7

Knowledge Base Article

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Rule Engine

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Add Notes in Rule Engine

In Rule Engine, you can add an action to update notes with a defined message. This feature is available only in Inbound, Queue, Listening, SLA and Workflow Update Rules. Use the Feature Click the New Tab icon and select Rule Engine under the Social Core Cloud.   In the

article:howto

stage:final

Knowledge Base Article

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Rule Engine

SH
Ad Set

Ad sets are a way to group ads together based on the same targeting, budget, billing, optimization goal, and duration. They allow businesses to configure the budget and schedule for the ads, which can be customized for each target audience. By creating ad sets for each target audience, businesses ca

Knowledge Base Article

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Sprinklr Marketing Glossary

RS
How to Create Alerts for User Permission Changes

Sprinklr’s Alert Manager provides a centralized solution for creating and managing all your alerts. You can now use it to define and trigger alerts whenever changes are made to users, user groups, or roles that affect user permissions. This feature allows provisioned users to set up alerts that send

Knowledge Base Article

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Alert Management

RS
Extension Reporting

The Extension Reporting feature in Sprinklr enables you to create robust dashboards that provide granular visibility into external API calls made through Sprinklr Extensions.  By using this capability, you can:Track the performance of API integrations.Monitor real-time status codes and latency.

Knowledge Base Article

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Configure an Extension in Sprinklr

SH
Edit Message idea to create a Message

Message Ideas are content placeholders used for quick message planning that does not require full message details such as the actual message content, details, and targeting. In this article, you will learn how to edit a Message Idea to create a Message.How it worksNavigate to the Message Tab in any

Create Message

Message Idea

publishing

Knowledge Base Article

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Message Ideas

SH
Preview Dialer

Preview DialersPreview dialers are agent-first dialers where a call is first sent to the agent in order to increase or generate more productive calls.Help call center agents review customer information through a window when they initiate or receive a phone call. Add significant value to customer ser

Knowledge Base Article

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Dialers

RS
Sprinklr Insights: 19.5 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

Knowledge Base Article

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19.5 Release (May 18-26, '24)

SH
About the Google Analytics 4 Ads Integration

​Google Analytics 4 is an analytics service that enables you to measure traffic and engagement across your websites and apps.Google Analytics 4 Integration allows you to track key Google Analytics 4 metrics and apply custom campaign parameters that can help you improve your marketing and campaign pe

Knowledge Base Article

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Getting Started

RS
How to Activate an Audience Segment Across Social Channels

The dynamic audience segments created using Segment Manager under Smart Audience Engine can be activated across various socialchannels for real-time social targeting.To Activate Segments across Social ChannelsClick the New Tab icon and select Segment Activation under Smart Audience Engine within Gov

Segment Manager

Activate Segments

Audience Creation

Knowledge Base Article

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Activating Segments

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