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How to Create Auto-Discovery Compliance Report?

This article provides a comprehensive guide on how a user can create discovery compliance reports. You will learn step-by-step instructions on accessing the necessary tools and configuring them to generate tailored compliance reports that meet your specific needs.​Note: If you haven't yet explo

marketing

Knowledge Base Article

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Compliance Reports

RS
Smart Compliance Integration in Advanced Publisher

With the integration of AI-powered Smart Compliance in your outbound content, you can ensure your content complies with your brand’s content guidelines, reducing legal risks and maintaining brand integrity.Advantages of Smart Compliance IntegrationLegal and Regulatory Adherence: It ensures that

marketing

Knowledge Base Article

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Content Creation

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View Non-compliant Words in Video and Image Posts in Engagement Dashboards

This article shows you how to enable compliance for images and videos by generating transcripts. Once the transcript is generated, you can view non-compliant words in image and video posts in the engagement dashboard. This article covers steps for the same. ​Note: The AI/AI+ features in Distributed

DAM - SES

Annotate Image asset

social

Social - SES

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Knowledge Base Article

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Advanced Capabilities

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Paid Rule Engine Overview

Automate workflows, save time and increase the efficiency of your campaigns using Sprinklr's Paid Rule Engine.​The Sprinklr Rule Engine is a powerful tool that can be used to automate workflows, assignments, properties, and more. By configuring rules, you can increase efficiency by transforming

marketing

Advertising

Paid Rules Engine

Knowledge Base Article

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Getting Started

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Slots

A slot is an information the bot collects from the user during a conversation to carry out a task or answer a question. Slots allow the bot to skip steps by storing information from previous conversations in memory.Before You StartMake sure that you have created the required Keyword Matcher Query.St

Service

Knowledge Base Article

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Setup Entities

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Prompt Guard Guardrail

The Prompt Guard Guardrail acts as a protective layer that evaluates user inputs before they reach the model. Its purpose is to detect unsafe or malicious behavior and prevent the system from being manipulated.Prompt Guard classifies each input into categories such as:Benign – Safe inputs that can b

Sprinklr Service

marketing

Insights

social

+3

Knowledge Base Article

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Types of Guardrails

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Agent Assist Overview

Introduction Agent assist is a medium that helps customer service representatives handle customer inquiries more efficiently and effectively. It uses natural language processing (NLP) and machine learning (ML) to understand customer requests and provide relevant information in real-time. ​The benefi

Service

Knowledge Base Article

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Agent Assistance

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Setup Wizard

Setup Wizard is used to create a Crisis Project. It has a simple, step-wise procedure to input the requirements for setting up the Crisis Project. We’ll discuss each step one-by-one:  Note: This feature is in Beta. To enable this feature, a Definition Partnership agreement needs to be signed. Contac

Insights

Knowledge Base Article

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Crisis Management (Beta)

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Campaign - Visual Briefs

OverviewThe Visual Brief tab in the Campaign Details window, lets you leverage Sprinklr AI+ to create Visual Briefs for Campaigns. This feature can be used to collaborate on and share campaign ideas visually. You can easily create and share a creative vision and tone for any campaign.​You can add im

marketing

content marketing

Knowledge Base Article

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Introduction

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Outbound Voice Architecture

Proactively reach out to prospects and customers by running omnichannel outbound voice campaigns that contact lists of leads in accordance with different strategies, thus helping businesses streamline their sales processes, improve customer relationships, and drive revenue growth.​Key FeaturesCompre

Service

Knowledge Base Article

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High Level architecture of Outbound

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Add a Post Asset

In asset manager, Post Asset allows you to create a complete ready-to-publish asset. These assets closely resemble an outbound message. Like Outbound messages, post assets can include text, media, links, and content placeholders. Post assets can be created specific to social channels including Faceb

What is a post asset

DAM - SES

social

Social - SES

+1

Knowledge Base Article

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Image Editor

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How to use the Ads Value Realization Dashboard

Sprinklr is focused on maximizing value for each customer by enabling them to meet their business outcomes within the platform. To do so, Sprinklr utilizes a trusted approach throughout the customer relationship, which is documented and tracked in the format of a Playbook. The Value Realization Mode

marketing

Knowledge Base Article

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Identify Customer Value

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Standard Dashboard for Ads Comment Analysis

Leverage Ads Comment Moderation Dashboard to monitor comments and get access to in-depth reports and mitigate risks related to people's reviews of your business and products.​To monitor and mitigate potential risk, a major portion of your advertising strategy would be focused on the content of

marketing

Ads Reporting

Ad Comment Moderation

Advertising

Knowledge Base Article

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Standard Dashboard for Analysis

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Podcast as a Listening source

By adding Podcast as a Listening Source, you can listen to and learn from Podcast data. Podcasts are streamable and downloadable audio content available for on-the-go consumption. Sprinklr partners with Podchaser to streamline podcasting experience in a totally upgraded way. Gain access to live &

Insights

Podcast as Listening Source

Knowledge Base Article

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Web Sources

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Refining Surveys Using AI-Powered Question-Level Suggestions

Question-Level Suggestions in Sprinklr Surveys help you identify and resolve potential issues within your survey. By analyzing the structure and content of your questions, they provide targeted feedback to improve clarity, relevance, and overall design. This ensures your surveys are optimized for be

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

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Survey Refining

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Set Restrictions on Attachments in Request Forms

While creating a request form, an additional component, Attachment is added which can be selected as a question type. This enables you to add attachments such as images, videos, and documents of various formats as supported within the Digital Asset Management.To add attachment component in Request F

marketing

Request Forms Overview

Request Management

Add Attachments in Request Forms

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Knowledge Base Article

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Request Form Builder

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Sprinklr Release v15.5.0 - May/June/July 2020 New Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can click on a

experience:space

Sprinklr Patch Release

May 2020 Patch Releases

New Capabilities and Enhancements

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release_note

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v15.5.0 (May/June/July)

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Sprinklr Marketing : 19.8 Capabilities and Enhancements

Sprinklr's latest release features innovative AI capabilities and an enhanced marketing experience. Read more about Sprinklr's latest platform enhancements that offer exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.​​Sprinklr

marketing

Insights

social

Service

Knowledge Base Article

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19.8 Release (Aug 23 - Sept 1, '24)

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Sprinklr Service: Patch Changes (18.8.3)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

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v18.8.3 (October)

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How do Smart Bidding Strategy Groups Work?

A Bid is an offer of a particular amount of money for something when competing against other people to buy it. In other words, it is an amount that an advertiser is willing to pay in an auction to achieve their desired outcome.The success of your campaign relies on keeping it profitable means gettin

marketing

Knowledge Base Article

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Overview