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View and Filter Suggested Content on Distributed

Admins can suggest content to the Distributed users, based on their understanding of the importance of posts or assets. Distributed users can use the suggested content to increase the visibility of the brand among their social circle. They can view as well as filter the suggested content on the Dist

View Suggested Content on Distributed

Filter Suggested Content on Distributed

social

Social - SES

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Knowledge Base Article

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Engagement (Distributed User)

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Add Content Sources - Upload Documents

Before You BeginFamiliarize yourself with the setup process of the Smart FAQ Model.DocumentsWhen to UseUse Documents as Content Sources when you want to answer questions based on the content within those Documents.​Steps to Upload FilesOn the Training Content window, click View All within the Docume

Service

Knowledge Base Article

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Setting up FAQ+ bot

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Adding Text and Media to the Survey

The Add Text and Media feature in the Survey Builder allows you to easily incorporate text, images, and videos into your surveys, enhancing both their visual appeal and usability. This versatile content block can be used to:Offer clear instructions or guidance to respondentsReinforce branding with l

Sprinklr Insights

Insights

New Article

20.10

Knowledge Base Article

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Text and Media

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Tiktok Best Practices

In this article we will cover the best practices for utilizing TikTok Business in Sprinklr.Best practicesWhat are the best practices to set up and use this feature?As best practices, please ensure the following:Always ensure that when adding the account, you have Admin access to the TikTok Business

#best practices

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Best Practices

TikTok Business

Knowledge Base Article

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Know more - TikTok

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Add Content Placeholders for Advocacy Posts

You will now be able to use placeholders while publishing an advocacy post. With this capability, every advocacy user will be able to autofill certain personalized text when they are sharing posts from the advocacy site.Points to RememberSprinklr will allow content publishers to add a Content Placeh

Advocacy - SES

social

Placeholders in Advocacy

Social - SES

Knowledge Base Article

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Content Curation

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Add content sources to the knowledge base

This article explains how to integrate content from your Knowledge Base into an AI Agent application using Sprinklr. By syncing your content repository, you enable your AI Agent to deliver accurate, context-aware responses to user queries.When to Use the Knowledge Base Content SourceUse the Knowledg

Knowledge Base Article

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Knowledge Content

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Outbound Voice Campaigns and Use Cases

Outbound Voice Campaigns refer to a planned series of outbound voice communication efforts aimed at achieving specific business objectives. Outbound voice campaigns are often used by businesses, organizations, or political campaigns to connect with customers, supporters, or potential voters.The purp

Service

Knowledge Base Article

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Introduction to Outbound Voice Campaign

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Using Quick Publisher for Email Marketing

In this article you will learn how to use Quick Publisher for sending Email Marketing messages.How it worksNavigate to the Quick Publisher by clicking on Create Post within Publish. Select the Email Marketing account(s) you want to publish your content from. Select the email marketing Template,

marketing

Email Marketing

publishing

Quick Publisher

Knowledge Base Article

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Execute an Email Marketing Campaign

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Integrated Project Planning with Content Marketing

You can now manage your projects, tasks, campaigns, events, and messages in one unified tool, through the integration with content marketing. This integration allows you to plan and track everything simultaneously with a flexible project and task planning interface that resembles a spreadsheet, mult

marketing

Knowledge Base Article

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Integrated Project Planning With Content Marketing

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Advanced HTML Editor for Tumblr

This article is a guide to publishing on Tumblr using the Sprinklr platform. to optimize the look of your Tumblr post, you can use the HTML editor on our publisher. Check out the steps here.Steps to Use the HTML Editor for TumblrClick the Publisher icon  in the top right corner of the top navigation

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Tumblr

Advanced HTML Editor for Tumblr

Knowledge Base Article

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Tumblr

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Sprinklr 16.10.0 - Sprinklr Marketing Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

16.10 Release Notes

Modern Marketing

Knowledge Base Article

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v16.10.0 (August-November)

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Creating an Email Marketing Content Template

In this article you will learn how to easily customize email templates that are brand-compliant for your target audience with Content Template Builder’s intuitive and easy-to-use interface.Creating an Email Marketing Content TemplateMake sure that you have the right permissions for creating Content

marketing

Content Templates

Email Marketing

Email Templates

Knowledge Base Article

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Execute an Email Marketing Campaign

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Direct Photo/Video Publishing to Instagram Business Accounts (Sprinklr Distributed)

Instagram supports direct publishing of photo/video through business accounts. Sprinklr users can create and publish the photo/video post directly from Sprinklr’s web platform to their Instagram business accounts with the help of New Publisher.

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Social - SES

Service

DST - SES

Knowledge Base Article

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Publishing & Calendar (Distributed User)

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NSFW content blurring in Sprinklr Insights

Censor the NSFW/triggering/Obscene content with Sprinklr's robust Machine Learning modelWith data being pulled from an extensive list of sources in Sprinklr, there is always a possibility of NSFW/Objectionable data being pulled into the stream. Sprinklr possesses the ability to blur or censor t

content blurring

Insights

NSFW blurring

Knowledge Base Article

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Advanced Entities & Settings in Listening

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⁠ Overview of On-Site Content Monitoring(Advocacy)

Sprinklr offers On-Site Content Management permission, which allows users to conveniently perform tasks such as viewing, publishing, or broadcasting content directly from the Advocacy Site. This eliminates the need to access the Sprinklr Space Environment to carry out these actions. ImportanceSeamle

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Content Creation and Management

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Asset Management in a Content List (Advocacy)

Advocacy Content Lists assist in managing the asset list for the Sprinklr Advocacy site. Admins can create multiple content lists to store specific categories of content. This differentiation gives advocates a tailored view of the content within the Advocacy site. Content Lists also aid in arranging

Advocacy - SES

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Social - SES

Knowledge Base Article

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Content Management (Advocacy)

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Make Content Searchable in the Advocacy Site

Within Sprinklr Advocacy, advocates can search their content/ keywords easily, by clicking on the search icon present upfront on the Home tab in the Advocacy site. Advocates can use the search functionality to find content related to the issues, topics, or campaigns that the advocacy focuses on. To

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Content Administration

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Email Alerts for Content in Advocacy

You can set smart email alerts for the content you've created within the Rule Engine. This will make it easier to connect with your advocates by sending them weekly and monthly newsletters. This capability will increase your brand visibility, improve your brand recognition and provide you with

Publish Emails

Advocacy

Advocacy - SES

advocates

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Knowledge Base Article

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Enablements

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Value Proposition for Audience Manager

As consumers evolve on their journey with your brand, you should be reaching them with personalized advertising messages all along the way. To do this effectively, you need to be able to integrate the various sources of customer data you have with social data in one place.This holistic view of your

marketing

Knowledge Base Article

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Getting Started

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Advertising Crisis Switch

You can activate the Crisis Switch within Sprinklr Marketing (Ads) to instantly shut down your advertising activities for all or selected ad accounts across channels. On activating this capability, all your Paid Initiatives, Ad Sets, and Ad Variants for selected accounts will cease to run.If you wou

marketing

Advertising

Knowledge Base Article

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Ads Crisis Switch