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RS
Generate and Edit Images with Sprinklr AI+

OverviewWith Sprinklr AI+, you can do more than just generate unique images for your posts — you can also enhance and customize them using the AI-powered Image Editor. The Media Uploader lets you create AI-generated images from text prompts or reference visuals, which you can then refine manually or

marketing

social

Sprinklr AI+ - SES

Social - SES

Knowledge Base Article

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Sprinklr AI+

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FAQs about Auto Provisioning

Clear your doubts and avoid confusion with the answers of some FAQs about user auto provisioning in this article. If you want to understand what User Auto provisioning is, you can refer to this article for more details.FAQsWhat is an SSO attribute?An SSO attribute is a characteristic or trait of an

social

Knowledge Base Article

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User Auto provisioning

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The Sprinklr APIs

Sprinklr offers a variety of robust, convenient and simple RESTful Web service APIs to integrate data from Sprinklr to any external system. Through Sprinklr’s API portal, your developers can create Web applications to interact directly with data that resides in Sprinklr. Among the available features

experience:space

marketing

Insights

article:howto

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Knowledge Base Article

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Platform Modules

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Activate Instagram Sharing in Advocacy

Starting with release 19.11.1, from 2nd December 2024, advocates will no longer be able to connect their personal Instagram profiles to the advocacy site. Due to a recent change from Meta, we are discontinuing the ability to connect and reauthorize Instagram personal profiles within Sprinklr Advocac

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Content Administration

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Create Volumetric Alerts in Benchmarking

An effective early warning system triggers alerts when a pre-defined specific threshold criterion is met. ​The new Benchmarking alert module covers alert configuration for all the data powered by the Benchmarking data source. The key sections of the alert form in Benchmarking module are explained be

Insights

Create Volumetric Alerts in Benchmarking

Knowledge Base Article

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Alerts in Benchmarking

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Publish and Manage Threaded Tweets (Distributed User)

A Twitter thread is a series of tweets posted on Twitter that are connected to one another and can be read as one continuous post. With a thread, you can provide additional context, an update, or an extended point by connecting multiple Tweets together. In other words, Twitter threads allow you to t

experience:space

Preview Twitter Threads in Engagement Dashboards

social

Posting Threaded Tweets

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Knowledge Base Article

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Publishing & Calendar (Distributed User)

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Snapchat Ads Optimisation Window

Choose the conversion window for your ads to see when maximum of your ad viewers are influenced.​​Enablement Note: The use of this capability requires that Sprinklr Advertising be enabled in your environment. To learn more about it, please work with your Success Manager.​Snapchat's optimisation

marketing

Knowledge Base Article

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Advanced Snapchat Capabilities

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Create a Facebook Post

This article will cover the steps and guidelines on how to create a post to one or more Facebook accounts in Publisher. You can add content, urls, photos, videos, use publish labels, apply macros and custom fields. You can also specify the feed targeting, mention other published Facebook pages, bran

social

Service

Knowledge Base Article

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Create a post on Facebook

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Smart Alert capabilities within Benchmarking

Proactive alerts on anomalies identified by Sprinklr's AI.The new Benchmarking Alert module covers alert configuration for all the data powered by the Benchmarking data source. The Smart Alerts can be created in the following two ways – Directly from a Benchmarking data source powered widget in any

Insights

Benchmarking

BMK smart alerts

benchmarking alert

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Knowledge Base Article

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Benchmarking Smart Alerts

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Add Facebook Pages with System User Functionality

OverviewFacebook pages connected to Sprinklr can sometimes become deactivated because they rely on individual user accounts. For example:The user who originally added the page to Sprinklr changes their Facebook password.The user is marked as spam or restricted by Meta.The user leaves the organizatio

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Engagement - SES

social

Sprinklr Social

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Knowledge Base Article

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Add Facebook account in Sprinklr

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Facebook Domain Verification

Domain Verification allows domain owners to edit link previews coming from their owned sites. Brands can verify that they own certain domains through Facebook's Business Manager. Verification functionality is available to all businesses and establishes access at domain level, including all sub-

social

Knowledge Base Article

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Publishing in Facebook

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Project Management Inbox Overview

In Project Management, all your notifications can be found in your Inbox. The inbox notifications are actionable as the user can add/remove/update the task/project properties and collaborate on task/project saving them back and forth between the tasks/projects.  Where is "Inbox" located? I

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marketing

PM_GENERIC_2

Knowledge Base Article

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Inbox

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User-level filtering

Empowering View-Only users to customize their reporting experience. Introducing improved sharing permission for the dashboard allowing users to share the dashboard with Edit & View access, as per the requirement. The flexibility of sharing permission will allow the end user to perform different

Insights

User Level Filtering

Knowledge Base Article

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Dashboard-level Filtering

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Conditions Applicable with Inbound Rules

Conditions can be set in Inbound Rules to check for specific criteria that a message meets when it is brought into Sprinklr before an action is executed on the inbound message or the profile associated with the message. Below, is a list of the Inbound Rule Condition types and the specific conditions

Inbound Rule Conditions

Inbound Rules

social

Knowledge Base Article

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Benchmarking rules

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Facebook Cross-Post Dimensions

Cross-post dimensions provide a deeper drill down into the demographic split. It helps to gain deeper understanding of who are the users engaging with the brand posts, These metrics are to be used in conjugation with the Cross-post Metrics as mentioned in this article: Facebook Cross Post Metrics​​F

social

Knowledge Base Article

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Facebook reporting glossary

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Add content sources to the knowledge base

This article explains how to integrate content from your Knowledge Base into an AI Agent application using Sprinklr. By syncing your content repository, you enable your AI Agent to deliver accurate, context-aware responses to user queries.When to Use the Knowledge Base Content SourceUse the Knowledg

Knowledge Base Article

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Knowledge Content

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How to Replace Ad Values in Ads Manager Pivot

SUMMARYThis article will cover the advanced Replace Value From Table capability which is a powerful tool that allows you to quickly edit and swap/replace values in seconds .Replace Value from ads manager pivotOn the Ads Manager Pivot window, hover over the Options icon alongside the desired ad enti

marketing

Knowledge Base Article

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Functionalities

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What Can Cause X Ad Accounts to Deactivate?

Sprinklr uses access tokens, which are provided by social channels, to connect to your accounts. When an access token expires or becomes invalid, you must reconnect your social account to Sprinklr (see Re-Add a Deactivated Account in Sprinklr). Doing this generates a new token. Each social network h

marketing

Knowledge Base Article

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Troubleshooting & FAQs

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Change Instagram Accounts linked to Facebook pages

This article details out the process to change the linked Facebook pages and Instagram accounts. Before proceeding, please make sure your personal Facebook account has an admin role on the page that you'd like to connect to. If the page isn't in the drop-down on your Instagram profile, che

social

Knowledge Base Article

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Setting up Instagram in Sprinklr

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Volumetric Alert capabilities within Benchmarking

An effective early warning system triggers alerts when a pre-defined specific threshold criterion is met. ​The new Benchmarking alert module covers alert configuration for all the data powered by the Benchmarking data source. The key sections of the alert form in Benchmarking module are explained be

Insights

alert

BMK volumetric alert

Benchmarking

+1

Knowledge Base Article

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Benchmarking Volumetric Alerts

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