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How to Apply Ads Web Analytics to URL Parameter Fields in Ads Manager

This article will cover the application of web analytics from ads composer in the URL parameter field of an ad variant. This is applicable for Facebook channel ads with any of the below two criteria:Any Post Type of Store Visits or Product Catalog Sales ad objective.Collection Ads of any ad objectiv

Paid Web Analytics

marketing

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics to URL Parameters Field

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Widget visualization type - Spline Chart

A spline chart is a type of chart that shows changes in data over time using a smoothed curve that passes through a series of data points. The curve is generated using a mathematical formula called a spline, which is designed to reduce the effect of noise or fluctuations in the data and highlight th

social

Reporting - SES

Social - SES

Knowledge Base Article

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Data visualisation types

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Create a campaign from a Request

You can create a marketing campaign out of a request.Note: A campaign can only be created out of a request which is submitted for a “Campaign” type of request form.​Create a Campaign out of a RequestGo to the Request Management dashboard via Production Dashboards.Open the tab of the request form thr

marketing

campaigns

Requests

Knowledge Base Article

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Entities Creation from Requests

RS
Agent Unified Insights (Agent C-360 View)

The Agent Unified Insights (Agent C-360 View) provides a centralized, comprehensive overview of agent-related data. It consolidates key agent data, including login status, work queue, activity history, assigned cases, and more, to support efficient decision-making by supervisors.By offering a unifie

Service

Knowledge Base Article

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Overview of Simplified Supervisor Experience

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Facebook Reels Glossary

Facebook Reels insights help you delve deeper into overall trends across your content. You can also view insights for the reels created by the brand and track performance for each. This article covers details on each of these.Facebook Reels Reporting MetricsMetricDescriptionNote Facebook Post Initia

social

Knowledge Base Article

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Facebook reporting glossary

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Use Cases for Stats Import

SUMMARYThis article covers use cases of stat import and its value.PersonaAds Media Manager and Insights Analyst wants to be able to see all data in one place to analyze which ads are performing wellAds Media Manager and Insights Analyst wants to be able to identify the lifetime value of a userAds Me

marketing

Knowledge Base Article

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Getting Started

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Configure Time Off Calendars

Time Off Calendars help manage and track agent availability within your organization. These calendars can be configured for two types of users:Supervisors: Allows supervisors to view and manage Time Off requests for all agents. You can refine the displayed requests by applying filters such as Users,

26.1

Sprinklr Service

New Article

Service

Knowledge Base Article

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Time Off Management

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Introduction to Sentiment and Advanced Insights Validation Projects in AI Studio

Sprinklr's Sentiment model classifies messages into Positive, Negative, and Neutral as per the sentiment of text used in the messages. This can be used to measure customer sentiment towards brands, campaigns, executives, products, events, etc., and to extract actionable insights to improve bran

Insights

AI Studio Use Cases

Introduction to Advanced Insights Validation Projects

ai studio

+1

Knowledge Base Article

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Introduction to Sentiment and Advanced AI Models in AI Studio

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TikTok Segmented Ads Reporting

Breakdown Reports allow you to view the breakdown of a particular measure by its category for a specified date range. In this article, we will take you through the different breakdowns available in Ads Reporting for TikTok. For example, How to track which segment of your audience is performing bette

marketing

Knowledge Base Article

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Reporting and Analytics

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What is Supervisor Console ?

Supervisor Console is a comprehensive digital headquarter that enables supervisors and managers to efficiently monitor and manage the activities of their agents, queues and campaigns in a service center environment. It is a one-stop solution for all the tasks and activities for the Supervisor across

Service

Knowledge Base Article

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Introduction to Supervisor Console

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Sprinklr Unified Analytics Solutions

Advertisers often need a single solution that delivers a comprehensive view of paid, owned, and earned media, especially on social platforms. Sprinklr unifies paid, owned, and earned performance data within a single, AI-powered platform that provides marketing teams with complete visibility, consist

marketing

Knowledge Base Article

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Overview

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Queue Performance Voice

A Queue Performance Voice Report that tracks real-time updates and service level agreements (SLAs) at the queue level plays a crucial role in managing and optimizing call center operations. This report continuously monitors and provides immediate insights into how well the contact center is meeting

Sprinklr Service

Service

Updated Article

26.4

Knowledge Base Article

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Detailed Dashboards

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Autofill Rule

Create Autofill Rules to pre-populate content in the publisher window based on the set conditions and is best used to apply properties as soon as a user opts to create a message. Autofill rules are applied to outbound messages, but unlike Outbound Rules which apply when a message is sent for pu

experience:space

cloud:core

Rule Engine Action

Insights

+11

Knowledge Base Article

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Rule Engine

RS
Create and Publish a Facebook Post (Distributed User)

Create a post to one or more Facebook accounts in Publisher. You can add content, URLs, Photos, Videos, use publish labels and apply macros and custom fields. You can also specify the feed targeting and gating plus utilize Web Analytic profiles. Mention other published Facebook pages and other brand

Publish a Facebook Post

social

Publish to Facebook

Publish Post to Facebook

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Knowledge Base Article

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Publishing & Calendar (Distributed User)

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Admin View: Overview and Game Management

Use the Admin View to monitor all games by status, access game details, and manage drafts and completed games.Access the Admin ViewOpen the Gamification module.Select Gamification from the left navigation panel.The Admin View opens and displays all games organized by status.Game CategoriesThe Admin

Knowledge Base Article

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Overview

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Call Detailed Report

This is an agent level report and thus the Call Activity values recorded are based on/ derived from the Agents’ console or the workspace. This section gives insights on every case with respect to each agent involved in the case, provides the time split/ time taken during the call processing and the

Service

Knowledge Base Article

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Reporting & Analytics

RS
Create Slot Requests

Agents can request Slots from the Slot Calendar page. It can be accessed by selecting Slot Calendar from the Left Pane. This will open a calendar view with the available Slot(s) marked on the respective days.Agents will receive platform notifications once Slots are available to raise the request.Pre

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

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Create Slot Requests

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Benchmarking Account Groups

Benchmarking accounts refer to the social media accounts which are added to the brands. Brands are entities that hold a particular required set of accounts, all the accounts added to various brands are stored in an entity named Accounts. You can find Accounts on the All Settings page within Sprinklr

Brands in Benchmarking

Insights

Brands

Knowledge Base Article

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Entities

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Rule to autofill email signature

An email signature is a block of text or graphics that is automatically appended to the end of an email message. It usually includes the sender's name, job title, contact information, and other relevant details such as social media links or company logo. The purpose of an email signature is to

Service

Knowledge Base Article

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Email Signature

RS
Consumption Analytics

Consumption Analytics is the Data engine used to provide Reporting insights into alerts. Reporting will show all users who are the alert recipient for any given selected alert. You can provide reporting on alerts using the following metrics and dimensions.MetricsMetricsDescriptionAlert Count Th

experience:space

feature:reporting

article:howto

reporting on alerts

+8

Knowledge Base Article

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Create a widget