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About the Google Campaign Manager (DCM) Ads Integration

Seamlessly create, assign, and track URL tags for ad placements, track conversions and gain better insights into the performance of your campaigns.Sprinklr’s Google Campaign Manager integration allows you to seamlessly create, assign, and track URL tags for ad placements within Sprinklr Marketing (A

marketing

Integrations

DCM

Knowledge Base Article

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Setting Up Google Campaign Manager

RS
Pinterest API Capabilities and Limitations in Sprinklr Distributed

Pinterest CapabilitiesCapabilitiesSupported in Distributed Web Platform (Desktop)NotesChange Profile PhotoNoAPI LimitationChange Board Cover PhotoNoAPI LimitationPublish PhotoYesPublish VideoYesPublish LinkYesEdit Board name and/or descriptionNoAPI LimitationLike PinsNoAPI LimitationRepin a PinNoAPI

social

Pinterest

Social - SES

DST - SES

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Knowledge Base Article

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Channel Limitations (Distributed)

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Google DV360 Ads Reporting Metrics

Leverage this detailed list of all DV360 metrics available in Sprinklr's Ads Reporting to operate the reporting dashboard better. Below is a list of all DV360 metrics, along with their descriptions.DV360 Metric NameSprinklr Metric NameDescriptionActive View: % Measurable ImpressionsGoogle DV360

marketing

Knowledge Base Article

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Metrics

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Facebook Domain Verification

Domain Verification allows domain owners to edit link previews coming from their owned sites. Brands can verify that they own certain domains through Facebook's Business Manager. Verification functionality is available to all businesses and establishes access at domain level, including all sub-

social

Knowledge Base Article

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Publishing in Facebook

SH
NavBar

The Navigation Bar Widget is an essential feature that enables users to create a user-friendly navigation menu for their community page. This widget makes it easy for users to explore the content on the community page effortlessly. It offers several configuration as listed below.​Description: Widge

Service

Knowledge Base Article

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Widget Library

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How to Create an Ads Dashboard

A Reporting Dashboard is a collection of widgets that contain visualizations of data based on different metrics, text, or images. A dashboard can have multiple tabs or sections.In Sprinklr Marketing (Ads), you can create reporting dashboards either using pre-built templates or from scratch. These da

marketing

Knowledge Base Article

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Dashboard

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Conditions Applicable with Inbound Rules

Conditions can be set in Inbound Rules to check for specific criteria that a message meets when it is brought into Sprinklr before an action is executed on the inbound message or the profile associated with the message. Below, is a list of the Inbound Rule Condition types and the specific conditions

social

Knowledge Base Article

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Inbound rules

RS
Manage Asset Manager View with Asset Card Sizes

In Digital Asset Manager, you can choose asset properties that should be visible on assets like Author, Number of downloads, Date Created, etc. You can also easily switch between small, medium, and large sizes of asset cards, so that you can choose if you want to see more assets in a single screen o

DAM - SES

social

Social - SES

Asset Manager view

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Knowledge Base Article

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Actions on Asset Manager

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Unified Analytics Dimensions

Dimension Display NameDescriptionDateThe calendar Date on which the activity occurredDay of the weekThe name of the day of the week on which the activity occurred.Media TypeView your data by the type of media in your ad. Media can include image, video or both image and videoOutbound Post (Unified An

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marketing

20.10

Updated Article

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Knowledge Base Article

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Create & Manage

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Broadcast an Announcement in Distributed

The announcement capability (within Sprinklr) allows system administrators to send announcements to all the users, including Distributed users within the platform. Announcements can be created to be displayed once. Administrators can also customize the end date for displaying the announcements. For

Broadcast an Announcement in Distributed

Insights

Announcement

social

+3

Knowledge Base Article

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Governance (Distributed Admin)

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I-frame Embed Integration in Advocacy

Sprinklr Advocacy admins can use the capability of amplification to increase the reach and visibility of brand content by integrating your Sprinklr Advocacy site into your website through i-frame embed capabilities. This article explains the steps required to complete the i-frame embed integration f

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Integrations

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User Mapping for Admins

With this feature, you can conveniently assign moderation privileges to specific Sprinklr users, empowering them to manage and oversee the community. This allows company employees with Sprinklr access to carry out critical administrative tasks, including adding a comment/reply, archiving outdated po

Service

Knowledge Base Article

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Roles and Permissions

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Widget Library in Media Monitoring & Analytics

A widget in Sprinklr is a customizable element that provides users with access to visualize and analyze the data. MM&A has an extensive Widget Library consisting of multiple pre-curated widgets designed to cater to various PR use cases. These widgets can be added to your dashboard with a single

Insights

Knowledge Base Article

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Dashboard setup

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Types of Columns in Tasks/Projects

Project management offers a diverse range of column (field) types which can be added to your projects or tasks. The available field types are: Single Line Text Multi Line Text Number Attachment Checkbox Single Select Multi Select Date URL Email User Percentage CurrencyLet's discuss each one of

PM_POPULAR_2

marketing

PM_PROJECT_SHEET_VIEW_2

PM_TASK_SHEET_VIEW_2

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Knowledge Base Article

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Columns in Tasks

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VKontakte as a Benchmarking source

​​VKontakte, VK in short,​​ is one of the biggest social channels in Russia. By having the ability to add accounts from this popular social platform in Benchmarking, you will have a more comprehensive benchmarking experience.​Overview of VKontakte as a sourceSource: VK (VKontakte)Source of data: Soc

Insights

Knowledge Base Article

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VK

SH
Auto Import Rules

This topic aims to take you through Auto-Import Rules, a Rule Type in Sprinklr. To view the list of Rules, see Types of Rules.Auto Import rules are initiated when a message is posted natively via the social media channel instead of Sprinklr. If an Auto Import rule is set up, enabled and the conditio

experience:space

cloud:core

Insights

release:N-A

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Knowledge Base Article

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Rule Engine

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Multiple Leaderboards in Sprinklr Advocacy

Sprinklr Advocacy now supports creating and managing multiple leaderboards directly from the Admin Console, eliminating the need for support tickets. This feature allows you to keep competitions fresh and boost engagement by customizing leaderboards based on time periods, content categories, or user

Advocacy - SES

social

Sprinklr Social

New Article

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Knowledge Base Article

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Gamification

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Sprinklr Marketing: 19.5 Capabilities and Enhancements

Sprinklr's latest release features innovative AI capabilities and an enhanced marketing experience. Read more about Sprinklr's latest platform enhancements that offer exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

marketing

Insights

social

Service

Knowledge Base Article

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19.5 Release (May 18-26, '24)

RS
Refining Surveys Using AI-Powered Question-Level Suggestions

Question-Level Suggestions in Sprinklr Surveys help you identify and resolve potential issues within your survey. By analyzing the structure and content of your questions, they provide targeted feedback to improve clarity, relevance, and overall design. This ensures your surveys are optimized for be

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

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Survey Refining

RS
Sprinklr Service: 19.2 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

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19.2 Release (Feb 17-25, '24)

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