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How to Create a Scheduled Export in Ads Reporting

​Export Options in Ads Reporting​One time Exports To Schedule an ExportAutomated Email ExportsField DescriptionsSchedule exports in settingsAds Reporting Export offers a way to download the information from your Paid Reporting dashboards or widgets in a variety of formats. You may download the repor

marketing

Knowledge Base Article

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Create & Manage

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How to Use Agent Monitoring?

The Agent Monitoring screen provides supervisors with a comprehensive view of their team's status and activity. Supervisors can monitor their agents' availability, current cases, and activities in real-time, allowing them to proactively manage and support their team. Supervisors can monitor agents f

26.1

Sprinklr Service

20.10

Service

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Knowledge Base Article

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How to use Agent Monitoring?

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Survey Translations

The Translations Manager enables survey creators to provide a smooth, multilingual survey experience by overseeing all language versions from a single platform. It guarantees that every respondent receives the survey in their chosen language without the necessity of creating individual surveys, allo

Sprinklr Insights

26.1

Insights

Updated Article

Knowledge Base Article

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Translations

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Overview of Ads Naming Conventions

To streamline the advertising creation process that involves multiple teams, agencies, and stakeholders, it's crucial to have a consistent naming convention. This will reduce the risk of duplication and improve the efficiency of running campaigns.​Sprinklr offers a solution by automating the naming

marketing

Advertising

Knowledge Base Article

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Overview

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Sprinklr v15.11.0 - Sprinklr Service Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Note: To export this page as a PDF, use your browser's print functionality

experience:space

15.11

Fall Release 2020

New Capabilities and Enhancements

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release_note

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v15.11.0 (October)

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Linkedin Capabilities and Limitations

In this article, we will cover the capabilities and limitations of Linkedin within the Sprinklr platform.General CapabilitiesCapabilitiesSprinklr Space Supported (Company Account)Sprinklr Space Supported (Profile Account)NotesManage Company Pages, Showcase PagesYesNoManage ProfilesNoYesManage Produc

Service

Knowledge Base Article

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Capabilities and Limitations

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Sprinklr v16.2.0 - Sprinklr Marketing (Ads) Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can

experience:space

Modern Advertising Capabilities and Enhancements

Winter Release 2021

16.2.0

+5

release_note

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v16.2.0 (March)

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Sprinklr v16.5.0 - Sprinklr Marketing (Ads) Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can

experience:space

16.5.0

Spring Release 2021

New Capabilities and Enhancements

+5

release_note

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v16.5.0 (July)

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Sprinklr 17.1.0 - Sprinklr Service Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can c

17.1 Release Notes

17.1 Modern Care Release Notes

17.1 New Capabilities

17.1 New Features

release_note

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v17.1.0 (January)

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Sprinklr 17.1.0 - Sprinklr Marketing Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

17.1 Release Notes

17.1 Modern Marketing & Advertising Release Notes

17.1 New Capabilities

17.1 New Features

release_note

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v17.1.0 (January)

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Sprinklr Service: 17.4 Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!​Navigation TipsRead through the release notes below, or you can click on a

17.4 Release Notes

Post 17.1 Changes

marketing

17.4 New Features

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release_note

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v17.4.0 (April)

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Reference Guide for Sprinklr Marketing

Welcome to Sprinklr Marketing. This is your go-to guide with essential resources to get you started. Getting Started with MarketingLaunch your digital marketing campaigns and implement your use cases in Sprinklr Marketing.Quick Start Guide  Glossary  Setting up Users and User groupsSprinklr provides

marketing

Knowledge Base Article

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Reference Guide for Sprinklr Marketing

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Recommended Best Practises for Configuring Contact Driver Descriptions

Configuring Contact Driver descriptions effectively helps the Contact Driver Model to better understand the Contact Drivers and improve accuracy in classification. This article outlines key best practices for configuring Contact Driver descriptions.Note: The Contact Driver Model follows a hierarchic

Service

Knowledge Base Article

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Creating Contact Driver Models

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Create Articles in Sprinklr Knowledge Base

Create Article1. Click on the New Tab icon on the launchpad. Under the Sprinklr Service tab, select Knowledge Base within Resolve.​2. On the Knowledge Base builder, select the desired category or subcategory and click on Create Article in the top right corner.​​​3. On the Create Article window, ente

26.1

Sprinklr Service

20.7.1

20.10

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Knowledge Base Article

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Create and Manage Articles

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Sprinklr Marketing: 17.4 Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

17.4 Release Notes

Modern Marketing New Features

Modern Advertising New Features

17.4 New Features

release_note

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v17.4.0 (April)

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Sprinklr Release v15.1.0 - January 2020 New Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can click on a

experience:space

marketing

Sprinklr Release v15.1.0

January Release

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release_note

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v15.1.0 (January)

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Facebook & Instagram Advertising Parity

Learn about Sprinklr's capabilities on Facebook advertising that are at par and even better than you can get on the native platform.​Last reviewed: 30th Mar 2026Last updated: 30th Mar 2026​Note: The last reviewed date denotes when the article was reviewed for any changes.The last updated date d

26.1

marketing

20.7.1

20.10

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Knowledge Base Article

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Advertising Channel Parity

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Sprinklr Release v16.5.0 - May/June/July 2021 New Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can

experience:space

Sprinklr Patch Release

Post 16.4 Patch Release

May 2021 Release

+6

release_note

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v16.5.0 (May/June/July)

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Standard Care Dashboard

How Standard Care Reporting Dashboard helps supervisors or customer care managers track agent/team performance seamlessly on a single dashboard.As a part of standardizing Care reporting, we have come up with the Standard Care Reporting Dashboard which consists of pre-configured widgets to get easy a

Service

Knowledge Base Article

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Channel Head Persona Report

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LinkedIn Capabilities and Limitations

In this article, we will cover the capabilities and limitations of LinkedIn within the Sprinklr platform.Publishing CapabilitiesCapabilitiesSprinklr Supported (Company & Showcase)Sprinklr Supported (Profile)NotesFor details on media recommendations, see LinkedIn Media Recommendations.Publish Tex

social

Knowledge Base Article

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Getting started