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LinkedIn Connected TV (CTV) Ads

Expand your reach and engage your audience with premium video ads on larger screens using LinkedIn CTV Ads. Leveraging LinkedIn's extensive network of one billion professionals, these ads are powered by valuable first-party data. In this article, you will learn how to enable LinkedIn CTV ads for you

marketing

Knowledge Base Article

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Compose LinkedIn Ads

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Add Multiple Account Administrators with Multiple Authorization Tokens (LinkedIn)

Multiple authorization tokens enable multiple users to be recognized administrators for same LinkedIn account within Sprinklr. If one admin’s token becomes invalid—for any reason outlined in this article—the account remains active, allowing other authorized users to continue publishing and engaging

social

Knowledge Base Article

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Getting started

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What Can Cause LinkedIn Ad Accounts to Deactivate?

Sprinklr uses access tokens, which are provided by social networks, to connect to your social accounts. When an access token expires or becomes invalid, you must reconnect your social account to Sprinklr. Doing this generates a new token. Each social network has policies and security algorithms inte

marketing

Knowledge Base Article

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Troubleshooting & FAQs

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Setting Up Quotas

A Quota in survey settings sets a limit on the number of responses allowed from specific respondent profiles based on user-defined conditions. This helps ensure balanced and controlled data collection from targeted groups. For example, if a company wants to collect 500 responses from participants in

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

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Survey Settings

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Dynamic Image Template Text Editor: Enhancements and Migrations

OverviewWe are excited to announce important updates to our Dynamic Image Template (DIT) system following the 19.8 deployment (August End Release). This update includes a transition from the old text editor to a new, advanced text editor. Below, you'll find details about the changes and how the

marketing

Knowledge Base Article

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Create and edit Dynamic Image Template

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Create and Use TikTok Lead Forms

TikTok Lead ads allow you to find people who may be interested in your products or services and get them to share their information with you directly on TikTok. You can create TikTok Lead Forms in Sprinklr Marketing (Ads) to cultivate prospects and engage leads on TikTok and improvise your business

marketing

Knowledge Base Article

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TikTok Advanced Capabilities

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How to Iterate On Variable Number of Data

In IVR systems, a loop node is a powerful node that allows for efficient and dynamic handling of list or array variables. When dealing with collections of data, such as a list of accounts or transactions, the loop node enables the system to iterate through each element of the array, performing speci

Service

Knowledge Base Article

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How to Setup Business Logic

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Response Stream

The Response Stream widget presents a live, updating flow of survey text answers. It shows sentiment, categories, and labels with the exact comments, allowing analysts to investigate feedback within its context, all without exiting the dashboards.Business Use CaseReal‑time verbatim feed: Stream surv

Insights

Knowledge Base Article

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CFM Visualizations

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Use Cases of Appointment Booking

Video ConsultationUsing appointment choice, customers can schedule video calls in pre-defined slots for the purposes of consultation. This consultation can take many forms like coaching/tutoring in the educational sector, telemedicine in the health industry, scheduled promotional product tours in e-

Service

Knowledge Base Article

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Appointment Booking

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Manage Displays from the Remote

From the Remote tab within Display under the Social Core cloud, you are able to do the following:View Storyboards Assigned to a DisplayEnable/Disable Storyboards from the RemotePreview a DisplayTo View Storyboards Assigned to a DisplayTo view all storyboards assigned to a Display, click on the Displ

disable a storyboard from the remote

preview a display

Display - SES

view storyboards assigned to a display

+5

Knowledge Base Article

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Display

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Manage Article Order, Pin and Disallow Indexing on Community

After publishing your articles, you have the option to manage their order, pin specific articles, and control indexing.To set the order of articles on the Community1. When Add Order to Community Message permission is given, you can define the order in which articles are shown on Community.2. In Widg

Knowledge Base

Service

Community

Knowledge Base Article

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Help Center for Customers

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Understanding Insecure Inputs: Why Certain Characters and Patterns Are Restricted

Certain characters or patterns in inputs may trigger warnings due to their potential use in executing malicious actions. To ensure everyone’s safety, our site employs rigorous security protocols. This article elucidates the rationale behind the restriction of specific inputs and provides illustrativ

DAM - SES

social

Social - SES

Knowledge Base Article

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Getting started

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Configure Processing Tool in Agent Copilot

The Processing Tool in Agent Copilot simplifies API responses by converting them into readable formats. It works with the API Tool to handle large datasets and allows custom formatting to match user needs.Key BenefitsImproved Readability: Converts complex API data into clear, easy-to-understand form

Knowledge Base Article

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Supported Tools

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Configure Dialogue Tree Tool in Agent Copilot

The Dialogue Tree tool in Agent Copilot lets you design structured, guided conversations. You use this tool to define how an agent asks questions, captures inputs, and passes information to subsequent steps in a workflow.A Dialogue Tree helps:Collect consistent information from usersReduce free-form

Knowledge Base Article

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Supported Tools

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About Automated Bid Multipliers

IntroductionAutomated Bid Multiplier is a feature that helps you manage your advertising budgets more effectively by automatically adjusting your bids based on how different audience segments respond to your ads.​Why is it useful?Saves Time: Instead of manually checking reports and adjusting bids/mu

marketing

Knowledge Base Article

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Setting Up Smart Bidding

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Create Custom Fields for AI Studio

Custom fields offer a significant advantage in that they enable the creation of attributes that may not be present by default in the Sprinklr platform. ​By creating custom fields in AI Studio, you can streamline the organization of your AI projects according to business units and generate correspond

Insights

ai studio

Knowledge Base Article

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Create Custom Fields for AI Studio

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Direct Message (DM) Enablement Process in Sina Weibo

OverviewSina Weibo is a Chinese microblogging platform that blends features of Twitter and Facebook, making it one of the most widely used social media sites in China. In this article, we will walk you through how to enable the DM functionality in Sina Weibo.PrerequisitesAccount must be a verified o

social

Sprinklr Social

Channels - SES

New Article

+2

Knowledge Base Article

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Engagement in Sina Weibo

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Paid Initiatives in Editorial Calendar

View & Engage with Paid InitiativesOn selecting Paid Initiative as the desired content type while configuring view settings, you can view all your Paid Initiatives in Sprinklr’s Editorial Calendar. Paid Initiative as a content type is only available for the views mentioned in this article.To Na

Editorial Calendar

marketing

Paid Initiatives

Knowledge Base Article

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Paid Content

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Add a Composite Tool

The Composite Tool allows you to combine multiple individual tools into a single, cohesive workflow. This approach simplifies the execution of tasks that require a sequence of actions.Key BenefitsIncremental Tool Addition: Build composite tools by adding individual tools step-by-step for customized

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

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Automation Tools

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What are Intent Models?

OverviewIn the world of conversational AI, understanding user intent is crucial for building effective and engaging chatbots and virtual assistants. Intent models play a significant role in this process, enabling machines to comprehend and respond to user queries accurately. In this blog, we will de

Service

Knowledge Base Article

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Setup NLU-Based Intents