All Topics

Learn all about call center agent training, best practices, types of training (including classroom, one-on-one and online training) and how you can use it to improve your support operations.

Learn all about multichannel contact centers — preferred channels, best practices, benefits and FAQs

Understand dynamic ads, their various types, formats and benefits, and why Sprinklr is the go-to platform to make the most of them.

Learn everything you need to know about Instagram advertising — the process of creating effective ads, optimizing your campaigns and reaching your ideal customers on one of the most popular social media platforms.

Learn what call automation is, where it is used, its capabilities, benefits and how to use it for effective management of your call center.

Discover the advantages and best practices of implementing effective workflow management strategies for your brand, and learn how these strategies can boost the effectiveness of your content and campaigns.

Learn everything about audience targeting — its definition, types, impact, methods, and best practices.

Learn what digital asset management is, how it can unlock the full potential of your content and the best practices to maximize its potential.

Learn how to use LinkedIn for advertising your brand and what are the most successful advertising strategies to use.

Learn about TikTok advertising, the various types of TikTok ads, how to advertise on TikTok, and tips for running a successful campaign on TikTok.