Dan Bergeron, Vicky Tran
Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.
Enter Sprinklr Modern Care Lite.
The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this 60-min webinar, and watch our product experts demonstrate how to:
Configure Care Lite in a modern contact center set-up
Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice
Train admins, supervisors, and agents to manage the contact center experience efficiently
Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity
Reduce future tickets by leveraging AI-led insights on top contact drivers
Dan joined Sprinklr back in 2017 and prior to that was even a customer. When he’s not helping brands with their customer experience, he enjoys traveling the world and being immersed in new cultures.
I'm Vicky. I've been at Sprinklr for 1.5 years, and in my free time, I enjoy drawing, crocheting, and interior design!
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