Experience a New Paradigm in Customer Service


Mehea Shotland, Vicky Tran

60 minutes

Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.

Enter Sprinklr Modern Care Lite

The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this 60-min webinar, and watch our product experts demonstrate how to:

  • Configure Care Lite in a modern contact center set-up

  • Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice 

  • Train admins, supervisors, and agents to manage the contact center experience efficiently

  • Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity

  • Reduce future tickets by leveraging AI-led insights on top contact drivers


Mehea Shotland

Account Executive


 Mehea Shotland (pronounced Mia) has been working in the industry for the last 8 years. She has been at Sprinklr for 3, starting in Success where she managed some of our largest brands including MGM and moved into Sales this past November. When she isn't helping her customers, she enjoys being outside by the water or on hikes with her husband, daughter and two dogs.

Vicky Tran

Solution Consultant


Hi everyone!

I'm Vicky. I've been at Sprinklr for 1.5 years, and in my free time, I enjoy drawing, crocheting, and interior design!

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