Explore Modern Care's Products
Reduce call volume with a radically different contact center solution
Build & manage an online community integrated into your Care strategy
Respond faster with personalized, data-driven 1:1 customer support
Reduce costs by automating routine inquiries with conversational AI bots
AI-powered, real-time data and insights that fuel proactive customer care
Automate workflows and processes — and drive more first-contact resolutions
Analyze conversations instantly & surface predictions, suggestions & alerts
Empower agents and customers with direct access to the answers they need
Explore Modern Research's Products
Real-time voice of customer insights on digital and traditional channels
Analyze your content’s performance vs. competitors and best-in-class brands
AI insights from reviews & social: How customers feel about your products
Real-time, location-based analysis of face-to-face brand experiences
Real-time visual intelligence that powers meaningful connections on digital
Connect stories across social & news for a complete measure of earned media
Start uncovering insights with a free 30-day trial. No credit card required.
Explore Social Engagement & Sales Products
Plan, manage & measure brand content across 30+ channels from one platform
Empower distributed teams to deliver on-brand social experiences
Turn social into a revenue driver with a 1:1 chat-based commerce experience
Transform valuable consumer insights into conversion-driving assets
Build scalable, on-brand campaigns for distributed teams
Explore Modern Marketing's & Advertising's Products
Save time, manage brand risk, and increase ROI with AI-powered insights
Get a unified view of campaign performance on 30+ channels & 3rd party data
Encourage, measure, and optimize employee advocacy for your brand on social
Increase your ROAS, fuel collaboration, reduce risk, and unify reporting
Explore the Platform
Sprinklr AI turns unstructured data into actionable, real-time insights for your enterprise.
Create customized, powerful AI text classification models easily — without coding.
Visualize real-time data on command centers, retail signage, stadium screens, and more.
Build on-brand, shareable digital presentations that update with real-time data automatically.
Extend the impact of Unified-CXM by connecting to all of your most crucial third-party systems.
Experiment and learn in an isolated test setting that mimics your live production environment.
Store Sprinklr data for customized time periods to meet business or compliance needs.
Integrate data and execute processes with external systems using RESTful web APIs.
Popular Use Cases
Deliver seamless customer service experiences across 30+ digital channels
Leverage a unified view of the customer to help you protect, grow, and manage your brand
30+ channels of AI-powered analysis, prediction & suggestions—in one place
Manage customer care on 30+ digital channels from one AI-powered platform
Consolidate all of your social media needs on the only unified social suite
Streamline case handling to reduce costs and accelerate time-to-resolution
Create a frictionless service experience no matter which channel customers use
Deliver customers to the right agents—so you can reduce cost-per-interaction
Thursday, June 2, 2022, 05:00 PM UTC
Cole Adams, Vicky Tran
Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.
Enter Sprinklr Modern Care Lite.
The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this 60-min webinar, and watch our product experts demonstrate how to:
Configure Care Lite in a modern contact center set-up
Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice
Train admins, supervisors, and agents to manage the contact center experience efficiently
Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity
Reduce future tickets by leveraging AI-led insights on top contact drivers
Cole Adams is an Enterprise Account Executive at Sprinklr. Prior to joining Sprinklr, he was an officer in the United States Coast Guard.
I'm Vicky. I've been at Sprinklr for 1.5 years, and in my free time, I enjoy drawing, crocheting, and interior design!
A Sprinklr representative will be in touch with you shortly.
Thursday, June 2, 2022, 05:00 PM UTC
No need to fill out any forms — you're all set.