Webinar

The Future of Customer Care is Digital

Available on-demand

60 minutes

According to a study by McKinsey and Company, customer satisfaction can be increased by 33% - and costs reduced by an impressive 25-35% - by digitizing customer service. Their conclusion? Digital customer care is the future of customer service. 

In this new on-demand webinar,  experts from Sprinklr will share how leading enterprise brands are accelerating the digitization of their Customer Care channels, process, and teams. Register now to learn:

  • How digital channels and AI are shaping modern customer experience

  • How leading care teams are moving from reactive to proactive care

  • How to uncover new sales opportunity through better collaboration

  • How to leverage Care insights to better engage with customers

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Watch the webinar

Available on-demand

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