WEBINAR

Increasing self-service adoption in customer service

Tuesday, December 10, 2024

Vaibhao Khante

30 minutes

Did you know that 81% of customers prefer solving issues themselves before contacting support? 

Customers today want instant, personalized answers, not scripted, templatized responses. Businesses are realizing that self-service is no longer optional — it’s at the center of a superior customer experience.

Learn from our experts as they demonstrate how Sprinklr Service empowers your customers with seamless self-service capabilities—boosting satisfaction while saving support costs. You will learn how to: 

  • Boost self-service adoption by offering faster, smarter support 

  • Reduce operational costs by automating routine requests 

  • Enhance customer satisfaction through intuitive, omnichannel experiences 

  • Resolve issues faster with step-by-step troubleshooting guides

Speaker

Vaibhao Khante

Solutions Architect

Sprinklr

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Tuesday, December 10, 2024

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