Introduction to Sprinklr Modern Care Lite

Available on-demand

30 minutes

Delivering a great customer service experience means showing up on all of the channels where customers spend their time. But for smaller teams, engaging on dozens of channels at once can be complex — and tools with comprehensive management capabilities are often out of reach. Until now.

Modern Care Lite is a simplified version of Sprinklr’s enterprise-grade Modern Care suite, with built-in AI and premium features that make both your employees and customers happier. In this 30-minute webinar, our digital care expert will demonstrate how it can help you:

  • Set up and deploy new channels in less than five minutes

  • Unify all customer interactions across social, messaging, live chat, email, and voice — from a single agent interface 

  • Onboard and train agents, supervisors, and admins quickly

  • Manage quality, performance, and conversational insights across channels — from a single source of truth

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Available on-demand

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