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DEMO DAYS WEBINAR

Introduction to Sprinklr Modern Care

Learn how to deliver high-quality digital experiences with enterprise-grade customer service solutions. 

Available on-demand

Navdeep Grover

30 minutes

To serve as the true champions of their customers, modern service teams are expected to respond faster and with a sense of empathy — all while scaling across channels that customers prefer. But how can you boost both customer satisfaction and agent efficiency? 

In this 30-minute session, Sprinklr’s customer service solution expert will demonstrate how Modern Care’s AI and self-service solutions can help you: 

  • Manage CX across social, messaging, live chat, voice, and video —  from a single, unified platform

  • Scale self-service and control costs with Conversational AI, Knowledge Base, and Community

  • Reduce handle times and empower agent productivity using AI-driven insights 

  • Optimize operations with automated speech and text analytics and custom visualizations

Speaker

Navdeep Grover

Solutions Consultant

Sprinklr

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