DEMO DAYS WEBINAR

Leveraging Voice AI in Your Contact Center

Service more customers — faster — with AI-driven capabilities.

Your customers expect efficient and effective service — but you can’t afford to sacrifice quality for speed. How can you meet these expectations at scale?

In this 30-minute session, you’ll learn how Sprinklr Modern Care’s voice AI capabilities can help you raise the bar for service and drive better outcomes by:  

• Identifying the top reasons for customer calls and highlighting opportunities to eliminate unnecessary contact through automated quality management

• Serving more customers using voice bots

• Guiding agents to provide seamless and consistent customer experiences with AI-generated next best actions

Speaker

Rachelle Martins

Solutions Consultant

Sprinklr