Sprinklr and Twilio can help. By combining Twilio’s best-in-class communications platform as a service (CPaaS) infrastructure with Sprinklr Modern Care’s out-of-the-box, AI-powered contact center as a service (CCaaS) application — all layered on top of the world’s only unified customer experience management (Unified-CXM) platform — we’re helping enterprises worldwide quickly scale and launch next-gen contact center that deliver comprehensive, cloud-based care.
“Our goal is to connect authentically with this new generation of car buyers… we realized we could leverage Sprinklr as a one-stop, unified technology solution for all of Honda ON’s customer experience management needs.”
- Yoshiaki Inoue, Chief of Honda ON
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