EVENT
Sprinklr Connect Event Munich
On-demand
Paul Herman, Aymen Ismail, Jochen Karmazin
Andaz Hotel Munich: Leopoldstraße 170, 80804 München
Join us on October 12th for this invitation-only event in Munich.
Hear from TikTok, Sprinklr Customers and VP of Customer Engagement and Market Intelligence, Paul Herman on digital transformation and industry trends
Network with peers, build professional relationships and community
Learn from industry-leading brands on their experiences and best practices
Agenda
1:00 PM - 1:15 PM: Arrival & Networking
1:15 PM - 1:30 PM: Welcome & Introductions
1:30 PM - 2:15 PM: Aymen Ismail | smart | Creating remarkable experiences with the next-level Customer Engagement transformation
2:15 PM - 3:00 PM: Simon Fröhlich | TikTok
3:00 PM - 3:30 PM: Networking
3:30 PM - 4.15 PM Jochen Karmazin | Siemens | How to simplify the life of Siemens communicators through Sprinklr
4:15 PM - 5:00 PM: Paul Herman | Sprinklr | Presenting Customer Stories
5:00 PM - 8:00 PM Networking & Dinner on Rooftop Bar
Speakers
Paul Herman
SVP, Global Digital Transformation
Sprinklr
Paul Herman is the Vice President of Customer Engagement at Sprinklr. Paul has over 25 years of global experience helping companies drive innovation and implement significant customer experience transformation through digital products and services.
Aymen Ismail
Head of Customer Engagement Solutions smart Europe GmbH
smart Europe GmbH
Aymen is a passionate thought leader and expert in the automotive and customer engagement industries with +20 years of experience in the contact center and customer experience industries across Europe, Middle East, Africa & Asia, currently working at smart Europe GmbH to reshape the world of electric mobility, customer engagement, omnichannel contact centers & digital customer services.
Jochen Karmazin
Digital Ecosystem Manager Communications Siemens
Siemens
With more than 12 years of experience in online marketing Jochen is helping Siemens to do next level communications. The software at the heart of this project: SprinklrIn his current role he is ensuring that more than 1.5k communicators across 60 countries effectively deliver internal and external communications.
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On-demand
Andaz Hotel Munich: Leopoldstraße 170, 80804 München
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