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EVENT

Sprinklr Connect Event Munich

Wednesday, October 12, 2022, 11:00 AM UTC

Paul Herman, Aymen Ismail, Jochen Karmazin

Andaz Hotel Munich: Leopoldstraße 170, 80804 München View map

Join us on October 12th for this invitation-only event in Munich.

  • Hear from TikTok, Sprinklr Customers and VP of Customer Engagement and Market Intelligence, Paul Herman on digital transformation and industry trends

  • Network with peers, build professional relationships and community

  • Learn from industry-leading brands on their experiences and best practices

Agenda 

  • 1:00 PM - 1:15 PM: Arrival & Networking

  • 1:15 PM - 1:30 PM: Welcome & Introductions

  • 1:30 PM - 2:15 PM: Aymen Ismail | smart | Creating remarkable experiences with the next-level Customer Engagement transformation

  • 2:15 PM - 3:00 PM: Simon Fröhlich | TikTok 

  • 3:00 PM - 3:30 PM: Networking

  • 3:30 PM - 4.15 PM Jochen Karmazin | Siemens | How to simplify the life of Siemens communicators through Sprinklr

  • 4:15 PM - 5:00 PM: Paul Herman | Sprinklr | Presenting Customer Stories

  • 5:00 PM - 8:00 PM Networking & Dinner on Rooftop Bar

Speakers

Paul Herman

Vice President, Customer Engagement and Market Intelligence

Sprinklr

Paul Herman is the Vice President of Customer Engagement at Sprinklr. Paul has over 25 years of global experience helping companies drive innovation and implement significant customer experience transformation through digital products and services.

Aymen Ismail

Head of Customer Engagement Solutions smart Europe GmbH

smart Europe GmbH

Aymen is a passionate thought leader and expert in the automotive and customer engagement industries with +20 years of experience in the contact center and customer experience industries across Europe, Middle East, Africa & Asia, currently working at smart Europe GmbH to reshape the world of electric mobility, customer engagement, omnichannel contact centers & digital customer services.

Jochen Karmazin

Digital Ecosystem Manager Communications Siemens

Siemens

With more than 12 years of experience in online marketing Jochen is helping Siemens to do next level communications. The software at the heart of this project: SprinklrIn his current role he is ensuring that more than 1.5k communicators across 60 countries effectively deliver internal and external communications.

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Wednesday, October 12, 2022, 11:00 AM UTC

Andaz Hotel Munich: Leopoldstraße 170, 80804 München

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