With sales made through social commerce in 2022 expected to reach $492 billion–no retailer can afford to ignore the power of social commerce. People want to buy products and services based on recommendations from people they trust– family, friends, communities, and authentic influencers they follow on social media. Join Sprinklr and Accenture to explore the scale of the change and what’s driving it. Topics to be discussed include:
Implementing and managing customers’ digital experiences today
Collaborating with social platforms to create new shopping experiences to connect and engage with influencers
Social commerce challenges and opportunities
Pabel Martin, Principal Solutions Specialist, Social Engagement and Sales, Sprinklr
Rob Harles, Global Lead for Modern & Emerging Channels, Accenture Song
Sloan Broderick, Managing Director, Digital Transformation, Accenture Song
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