It can be challenging to turn customer feedback from dozens of social media channels into memorable experiences that increase brand affinity.
How can your brand keep up with these customer conversations — and transform all of this data into action and impact? In this high-level walk-through of Sprinklr’s unified customer experience management (Unified-CXM) platform, you’ll learn how your team can:
Understand real-time social trends as they develop within your customer base
Increase customer satisfaction by delivering faster response times and better experiences
Deliver personalized experiences — even in the midst of a pandemic — at scale
Lead AI Solutions Specialist
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