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DEMO DAYS WEBINAR

How Rich, AI-Powered Insights Enhance CX in Financial Services

On-demand

Carly Maxwell

Transform billions of consumer insights into actionable CX strategies.

Digital and social media give brands the opportunity to gather more consumer insights than ever. But without a way to interpret that information, they get lost in millions of data points. So what can fast-growing organizations do to turn their data into customer engagement strategies?  

In this 30-minute session on Sprinklr Modern Research, you’ll learn how a unified platform — with AI models purpose-built for financial services — can help you transform data points into CX strategies by:  

  • Creating a better understanding of customer sentiments for your specific products — on a granular level

  • Refining your familiarity with your audience by uncovering previously unknown insights from millions of their conversations to understand functional and emotional attributes, consumption, unmet needs, changing perceptions, and more

  • Implementing Smart Alerts that identify changes and abnormalities — and quickly route them to the appropriate teams

Speaker

Carly Maxwell

Sr. Solutions Consultant

Sprinklr

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