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Webinar

Unified CXM Starts with Unified Care

Available on-demand

Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.

Enter Sprinklr Modern Care The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this webinar, and watch our product experts demonstrate how to:

  • Configure Care Lite in a modern contact center set-up

  • Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice 

  • Train admins, supervisors, and agents to manage the contact center experience efficiently

  • Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity

  • Reduce future tickets by leveraging AI-led insights on top contact drivers

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