Modern Care
Explore Modern Care's products
Build and manage an online community integrated into your Care strategy
Respond faster with personalised, data-driven one-to-one customer support
Reduce costs by automating routine enquiries with conversational AI bots
AI-powered, real-time data and insights that fuel proactive customer care
Automate workflows and processes – and drive more first-contact resolutions
Analyse conversations instantly and reveal surface predictions, suggestions and alerts
Empower agents and customers with direct access to the answers they need
Modern Research
Explore Modern Research's products
The real-time voice of customer insights on digital and traditional channels
Analyse your content’s performance against competitors and best-in-class brands
AI insights from reviews and social: How customers feel about your products
Real-time, location-based analysis of face-to-face brand experiences
Real-time visual intelligence that powers meaningful connections on digital
Connect stories across social and news for a complete measure of earned media
Social Engagement & Sales
Explore Social Engagement & Sales Products
Plan, manage and measure brand content across more than 30 channels from one platform
Empower distributed teams to deliver on-brand social experiences
Turn social into a revenue driver with a one-to-one chat-based commerce experience
Transform valuable consumer insights into conversion-driving assets
Modern Marketing & Advertising
Explore Modern Marketing & Advertising's products
Save time, manage brand risk and increase ROI with AI-powered insights
Get a unified view of campaign performance on more than 30 channels and third-party data
Encourage, measure and optimise employee advocacy for your brand on social
Increase your ROAS, fuel collaboration, reduce risk and unify reporting
All Products
Popular use cases
Deliver seamless customer service experiences across more than 30 digital channels
More than 30 channels of AI-powered analysis, prediction and suggestions — in one place
The real-time voice of customer insights on digital and traditional channels
Manage customer care on more than 30 digital channels from one AI-powered platform
Plan, manage and measure brand content across more than 30 channels from one platform
Help customers learn from each other – and reduce agent workloads
Increase your ROAS, fuel collaboration, reduce risk and unify reporting
Sprinklr product demo days
Why do so many enterprises turn to Sprinklr? In this weekly series of live 30-minute interactive sessions, our product experts will demo the industry-leading features and capabilities of the world’s only unified customer experience management (Unified-CXM) platform.
Protecting Brand Messaging and Eliminating Risk with Sprinklr
Learn how to leverage Sprinklr Social Advertising to keep your campaigns safe and on-brand.
3 Ways to Empower Regional and Franchise Teams with Sprinklr Distributed
Learn how to align corporate marketing content across regional and franchise teams — and reach customers no matter where they’re located.
Building and Maintaining Brand Authenticity at Scale
Learn how to leverage the voice of your customers to enhance your brand, marketing, and communications strategies.
Delight Customers with a Unified Care Experience
Learn how to deliver a truly omnichannel customer service experience by unifying conversations across 30+ channels.
Generating Leads for Local Businesses at Scale
Learn how to configure and scale your paid ad campaigns to empower distributed business units with personalized, on-brand customer experiences.
Introduction to Media Monitoring & Analytics
Learn how to optimize PR measurements and maximize your team’s efficiency during crises.
Introduction to Sprinklr Modern Care Lite
Learn how to simplify customer service across 30+ digital channels with enterprise-grade software that can be deployed in minutes.
A Tour of the Sprinklr Platform in 30 Minutes
Learn how you can use Sprinklr’s unified, AI-powered platform to gain rich insights from your customer data.
Bring Your Campaigns to Market Faster with AI
Learn how to bring campaigns to market faster by planning, managing, and collaborating as a cross-functional team using AI-powered agile methods.
Automate Engagement Using Sprinklr AI
Learn how to increase your teams’ productivity using Sprinklr AI with automatic inbound triaging, conversation suggestions, and social listening.
Manage Your Brand’s Reputation with 360 Degree Insights
Learn how to leverage Modern Research to listen, monitor, and protect your brand’s digital presence with AI-powered insights.
Deliver Personalized Experiences with Live Chat
Learn how your brand can leverage Live Chat to personalize support, respond faster, and boost customer satisfaction.
Employee Advocacy: Supercharge Your Pipeline
Learn how to create valuable sales and recruiting opportunities by leveraging your employees’ social media influence and reach.
Best Practices for Localizing Social Media Outreach
Learn how to localize and distribute your marketing content at scale — and empower regional users to generate more leads.
Learn How to Harness AI for Product Insights
Learn how AI can help you capture a sample size of 4.6B — and transform unsolicited feedback and online product reviews into actionable insights.
Automate Customer Care with Conversational AI bots
Learn how easily you can set up AI chatbots to reduce customer support costs and eliminate routine tasks.
Social Engagement & Sales: Distributed Social Selling
Learn how Sprinklr can help you increase leads and supercharge your social sales strategy.
Why AI is a “Must-Have” in Digital Research
Learn how AI can help you synthesize data across all channels — and better understand your customers.
Discover why AI is a must have for Care Agents
Learn how Sprinklr AI can help an agent automate high quality interactions, resolve cases faster and improve customer experience.