View Gallery Analytics
Updated
Gallery Analytics is a new data source option within Sprinklr which allows users to understand key consumption and usage information for their Galleries.
Before you Begin
Gallery Analytics is in limited availability and will need to be activated for a given partner.
Standard dashboards for Gallery Analytics are coming soon.
To Create Charts Using Gallery Analytics
Click the New Tab icon
. Under the Sprinklr Social tab, click Reporting within Analyze.
Create a new dashboard or select an existing dashboard to work in.
Click Add Widget in the top right corner to be taken to the widget editor.
Select Gallery Analytics from the Data Source list and then select the chart type.
Complete the setup of the chart by entering in the metric, dimensions, and filters as needed.
Click Add to Dashboard to save the chart to your dashboard.
Metric and Dimensions for Gallery Analytics
Metrics
Metric | Significance |
Visits | The number of times a Gallery has been loaded on a page, giving the user an opportunity to see the Gallery |
Unique Visits | The number of distinct times a Gallery has been loaded on a page, giving the user an opportunity to see the Gallery |
Clicks | Tracks the total number of user engagements with a Gallery |
Dimensions
Dimension | Significance |
Outbound Post | Displays the outbound message associated with the engagement |
Inbound Message | Displays the inbound message associated with the engagement |
Click Type | Shows the items users are clicking on within your Gallery (ex. Post Card Open, Post Source, Shoppable Product, etc.) |
Custom Field Filter | Breaks the results down by the specific value(s) within the custom field being used to tag posts and filter your Gallery |
Date | The calendar date on which the activity occurred |
Gallery Name | Lists the names of all Galleries that have received activity |
Media Type | Sprinklr Automatically interprets the content of the messages in your Gallery by the following types: PHOTO, VIDEO, DOCUMENT, PRESENTATION, MIXED, AUDIO, GRAFFITI, OFFER, EVENT, TEXT |
Page URL | Displays the URL for the page in which the Gallery is loaded from (If available) |
Post Hyperlink | When using a “Link URL” custom field or Shoppable Store Link Tag, indicates the hyperlink the user was driven to when they clicked on a post |
Post Permalink | Shows the URL for the source of the content |
Product Filter | When a Gallery is being filtered on a website by a product ID |
Product ID | The ID of the associated product that has been tagged on a post |
Product Name | Lists the name of a product that has been tagged and clicked on within your Gallery |
Social Network | The name of the Social Network |
Product URL | The URL associated with a given product. The product URL is typically the location of a product detail page (PDP) |