Introduction to Audience Research

Updated 

Learn how to use Audience Insights to unlock actionable audience insights to inform your target audience & create relevant content.

Audience Insights provides you with the ability to create a holistic view of your audience.

  • Discover: Deep-dive into your target audience by understanding their demographics, brand affinities, and patterns of consumption to personalize product and customer experience for them.

  • Create: Generate new & effective content ideas that will resonate with your audience by identifying main story points and ideas in conversations of your audience.

  • Act: Find key brands & personalities to partner with for driving brand awareness and identify media channels most effective to boost your campaign ROIs.

Persona

  • As a Brand Manager, I want to understand the brand affinities of my audience to create accurate consumer personas

  • As a Brand Manager, I want to Identify key opinion leaders within an audience to effectively drive brand awareness and advocacy

  • As a Creative Manager, I want to Identify main story points in conversations with your audience to generate new & effective content ideas that will resonate with them

  • As a Media Manager, I want to identify top media channels relevant to your audience to boost ROIs

Business use cases

Brand Affinities via Follower Relationships

Use Case: As a brand manager, you want to know what accounts people talking about your brand follow in order to identify unknown competitors, similar brands to yours, etc.

Solution: The Advanced Audience Insights helps you visualize brand affinities of your audience via the Followers Network visualization:

  • Uncover unknown brands such as stealth competitors or complimentary brands for partnerships

  • Visualize common followers between most followed accounts to gain insight into pattern of preferences within your audience

  • Utilize these insights for creating accurate consumer personas and personalization of content, product and customer experience for them

Conversation Insights on Audience

Use Case: As a marketer, you want to generate insights on conversations to create content that resonates with your audience.

Solution: Using Advanced Audience Insights, you will get advanced content analytics for creating targeted content and creatives:

  • Identifying key themes in conversation, top trending hashtags and popular brands being talked about

  • Discover popular media with AI detected scenes, objects & activities for creating relevant visual content

  • Discover top entities – phrases, keywords, people, emoticons with the powerful entity word cloud*

Influencer Discovery

Use Case: As a marketer, you want to identify influencers around a specific topic or product segment to drive awareness and partnership in ad campaigns.

Solution: Identify key opinion leaders within an audience to effectively drive brand awareness and advocacy. Refine your influencer search with the ability to filter –

  • Influencers by country or language

  • Influencers by their follower/count reach. For example, Micro, Macro, or Celebrities

  • Influencers by their category of interest. For example, Technology, Beauty, etc.

Campaign Management

Use Case: As a marketer, you want to run ad campaigns on specific users segmented within your audience.

Solution: Using Advanced Audience Insights, you can create profile lists/segments on the fly without having the need to create separate segments via segment manager.*

Note: Feature to be supported in coming releases.