Manage Copilots in AI+ Studio

Updated 

Manage Copilots in AI+ Studio serves as a centralized hub for configuring and customizing AI-driven copilots to optimize workflows, improve decision-making, and enhance productivity.

Key Features

1. Copilot Customization

Users can configure copilots to align with specific business needs, ensuring AI assistance is tailored to industry-specific workflows.

2. Workflow Automation

Copilots streamline repetitive tasks, provide intelligent suggestions, and assist with real-time decision-making, reducing manual effort.

3. Seamless Integration

AI+ Studio’s Copilot functionality integrates with existing service workflows allowing smooth collaboration.

Supported Copilots

Agent Copilot

AI+ Studio supports the Agent Copilot configuration under the Service Suite, designed to assist customer service agents by providing:

  • Automated Responses: AI-generated suggestions for faster query resolution.

  • Knowledge Retrieval: Quick access to relevant information from databases.

  • Contextual Assistance: Real-time insights to improve customer interactions.

With Agent Copilot, businesses can enhance customer service experiences through intelligent automation and contextual support.

The Manage Copilot feature in AI+ Studio enables organizations to leverage AI-powered copilots for improved efficiency and decision-making.