Where to navigate
Updated
To access the Conversation Insights module within Sprinklr Insights –
Click the New Tab icon. Under Sprinklr Insights tab, click Conversation Insights within Learn.
On the Conversation Insights window, you will find all the reports already created.
Click the Create Report button in the top right corner to create a new report.
Note: Please ensure Conversation Insights permissions are granted to the desired users/user groups for the module to be visible.
