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TikTok Pixels

A TikTok Pixel is a tracking code that can be added to your website to collect data on how TikTok users interact with your website after clicking on a TikTok ad or link. The pixel is a piece of code that you place on your website, similar to a Facebook pixel, which allows you to track user behavior,

Knowledge Base Article

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TikTok Pixel

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Add Support for Google Vertex

Within the “Providers and Models Settings” section, you can integrate and manage Google Vertex using two primary methods: By Sprinklr's provided keys By Own Keys Note: Fine-tuning for Vertex Models in AI+ Studio is currently unavailable.Below is a detailed guide on how to set up and utilize Vertex t

Knowledge Base Article

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Add Support for Google Vertex

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Workflow Engine Permissions

To ensure that the users on the Sprinklr platform are set up with the appropriate access to the Workflow Engine, you need to assign the right set of permissions to their roles.In this article, you can find Workflow Engine Permissions and their respective descriptions.To Assign Workflow Engine Permis

Workflow Engine

Permissions

Knowledge Base Article

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Workflow Engine Basics

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Use Cases of AI Creative Insights

SUMMARYThis article covers the use cases and value of AI-Powered creative insightsPersonasThe Ads Media Manager wants to be able to see how many ads are aligned and not aligned with the individual best practiceThe Media Manager wants to be able to see which element is working best for different cont

Knowledge Base Article

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Getting Started

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Ads Manager Pivot Navigation & Actions Available

SUMMARYThis article will cover all the various actions available in ads manager pivot and their descriptions. Actions in Ads Manager pivotThere are a number of actions you can take to view and manage information within the Pivot Table. In the overview image and table below, you will find description

Knowledge Base Article

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Getting Started

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Value of Ads Manager Pivot

SUMMARYThis article will cover the value of ads manager pivot and how it can help different personas. ValueData-driven decision-making is the modern-day marketer’s key to success in today’s competitive digital environment. A siloed reporting suite with canned sets of data is no longer sufficient in

Knowledge Base Article

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Getting Started

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Permission Added to Control Access to Message-Level Data in Reporting

Overview A new Reporting permission has been added in Sprinklr to control users' ability to drill into data in Reporting. This permission can help brands provide users the ability to analyze data while protecting sensitive message-level information that can be drilled into from Reporting.

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release 10.1.0

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Knowledge Base Article

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Roles and Permissions

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Universal Search: Profile Option

Universal Search supports searching by Profile. Audience Profile can be searched by Profile Name, Channel, Global Profile List, Workspace Profile List, and Tags. There is no minimum number of characters required for Universal Search of Audience Profiles. This capability is partic

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Knowledge Base Article

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Universal Search

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Ads Manager Roles & Permissions

This article will explain the governance permissions available for the Sprinklr Ads Manager and how to set up a Role.​​ Note: Do not create or edit Roles without first consulting your System Admin. Appropriate Roles for all users should have been made during Implementation.To Grant a Role Level Per

Knowledge Base Article

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Getting Started

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How to Configure Budgets in Ads Composer

While composing an Ad, in Addition to configuring the budget for each ad-sets individually within an Ads campaign, Sprinklr allows you to search the ad set based on the keyword associated with each ad set to narrow down on the specific ad sets within an Ad campaign. You can filter the Ad-sets, even

Knowledge Base Article

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Functionalities

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How to Compose One Click Ad Buys

Create pre-configurations for your ad creatives and help campaign creators maintain consistency in building effective campaigns.An admin can pre-configure some of the Ad campaign details and create an Ad Buy to ensure that all the campaign creators use the pre-configured values and maintain consiste

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Compose

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Inline Edits in Ads Manager Pivot

This article will cover inline editing in ads manager pivot which enables users to quickly take actions with just a few clicks.Inline Edit Navigate to the Ads Pivot dashboard.Hover over any column value to check if it can be edited inline or not. If you see a pencil icon next to the value then the v

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Advanced Use Cases

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Page Density controls

Unlock the power of information with page density controls – tailor your viewing experience to your preference. In today's fast-paced digital landscape, where you need to navigate through a myriad of information, the importance of optimizing user experience cannot be overstated. With this in mi

Page Density Controls

Knowledge Base Article

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User Management

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Manage Statuses

Overview Within Status management, you can edit or delete a Status. Edit a Status Hover over the Status's Options icon  and select the Edit option.   Upon updating Status details, click Save to save your changes. Delete a Status H

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delete a status

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Knowledge Base Article

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User Management

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Bulk Resend User Activation Links

Admins have the ability to bulk trigger activation links for users from the User (Settings) window. Note that this capability only appears when any particular users have not logged into the Sprinklr platform even once.To Bulk Resend User Activation Links to the UsersClick the New Tab icon 

Bulk Resend User Activation Links

Knowledge Base Article

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User Management

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Sprinklr account password expiration

Overview Every 60 days, Sprinklr will prompt you to change your password. If a shorter password expiration time is desired, please contact your Account Manager and they can work with Support to change this setting for you. 

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Knowledge Base Article

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User Management

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About Global and Workspace Queues

In Sprinklr, Global and Workspace Queues are used to store various types of assets viewable within different Dashboards. Workspace Queues are used to store Inbound Messages, while Global Queues are used for Inbound Messages, Suggestions, Approvals, Cases, and Tasks. You can think

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Global Queues

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Knowledge Base Article

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Queue

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Add a Workspace Profile List

Workspace Profile lists allow Sprinklr users to make a curated group of users and save it as a list. Profile lists are available both at the Workspace-level and Customer-level. A list can fetch filters and tags from Profile Bios, Profile Statistics, and Profile Properties. You can also synchronize a

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add a workspace profile list

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Knowledge Base Article

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Profile List

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How to Use URL Shorteners in Ads Composer

Reduce the length of your URLs and make them more efficient for publishing on social media ad campaigns.URL Shortener is a tool that reduces the length of your URL. It can be used when publishing content that includes links. When URL shorteners are applied to ad posts in Ads Composer, Ads Manager, o

Knowledge Base Article

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New Campaign Creation

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Set Volume Thresholds for Topics

Set a finite threshold to limit the number of messages fetched by a topic.Volume Threshold enables you to set limits to their topics, fetching mentions. It helps you to define and set alerts if a topic reaches its limit on a daily, weekly, monthly, or overall level. This feature will help you to def

Set Volume Thresholds

Set Volume Thresholds for Topics

Knowledge Base Article

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Topic Management