Login
Support
Sprinklr
  • Enterprise Offerings
    Sprinklr Digital Twin

    Sprinklr Service

    Overview

    Inbound Voice
    Outbound Voice
    Social Customer Service
    Live Chat Support
    Communities
    Conversational AI Platform
    Conversational IVR
    Knowledge Base Software
    Unified Agent Desktop
    Agent Assist
    Omnichannel Routing
    AI-Powered Quality Management
    Supervisor Console
    Conversational Analytics
    Workforce Management
    Reporting and Analytics
    Omnichannel Surveys
    Guided Workflows
    Service Command Center

    Sprinklr Social

    Overview

    Social Publishing and Engagement
    Employee Advocacy
    Social Marketing for Distributed Teams

    Works Best With

    Social Listening
    Social Advertising
    Conversational Commerce
    Social Customer Service

    Sprinklr Insights

    Overview

    Social Listening
    Competitive Insights and Benchmarking
    Product Insights
    Location Insights
    Visual Insights
    Media Monitoring and Analytics
    Sprinklr Surveys

    Sprinklr Marketing

    Overview

    Content Marketing and Campaign Planning
    Social Advertising
    Marketing Analytics
    Ad Comment Moderation

    Platform

    Overview

    Sprinklr AI
    Sprinklr AI+
    AI Studio
    Security
    Integrations
    Sandbox
    Display
    Presentations
    Active Data Retention
    API
  • CPG
    Financial Services
    Government
    Retail
    Technology
    Telecommunications
    Travel & Hospitality

    Marketing Teams

    Overview

    Crisis Management
    Content Lifecycle Management
    Social Media Management
    Compliant Digital Selling
    Franchise Digital Management
    Executive Reputation Management
    Industry Insights and Competitive Intelligence
    Creative Insights and Production Optimization

    Customer Service Teams

    Overview

    Omnichannel Contact Center
    Customer Self-Service
    Digital Customer Service
    Outbound Campaign Management
    Workforce Engagement Management
    Contact Center Intelligence
    Social Customer Service
    Conversational Commerce
    Proactive Digital Engagement
  • Unified-CXM
  • Customer Stories
    Sprinklr Champions
    Sprinklr Community
  • Our Story
    Leadership
    Newsroom
    Partners
    Careers
    Investor Relations
    Security & Data Privacy
    Sustainability
  • Sprinklr Social ROI Estimator
    AI Maturity Assessment
    CX-WISE
    Analyst Reports
    Sprinklr Demo Center
    eBooks & Reports
    Events & Webinars
    Blog
    Unified-CXM Guide
    Forbes Influential CMO 2024
    Our Services
    Training
    For Agencies
    Help Center
    Release Notes
    Contact Us
Pricing
  • Home
  • Search

Can't find what you're looking for?

Ask a question

  • Sprinklr Help Center
  • Search
Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.3K)

SH
How to Setup Ads Manager Pivot

Pivot Manager is a single touchpoint where you can leverage various actions to analyze and manage your data. In this article, we will review the actions that you can take from the Pivot Manager window to view and manage your data sets within the Pivot table​​ ​​​​Pivot manager propertiesNavigating t

Knowledge Base Article

 • 

Functionalities

SH
Ads Manager Pivot Navigation & Actions Available

SUMMARYThis article will cover all the various actions available in ads manager pivot and their descriptions. Actions in Ads Manager pivotThere are a number of actions you can take to view and manage information within the Pivot Table. In the overview image and table below, you will find description

Knowledge Base Article

 • 

Getting Started

SH
Value of Ads Manager Pivot

SUMMARYThis article will cover the value of ads manager pivot and how it can help different personas. ValueData-driven decision-making is the modern-day marketer’s key to success in today’s competitive digital environment. A siloed reporting suite with canned sets of data is no longer sufficient in

Knowledge Base Article

 • 

Getting Started

RS
How to Configure Budgets in Ads Composer

While composing an Ad, in Addition to configuring the budget for each ad-sets individually within an Ads campaign, Sprinklr allows you to search the ad set based on the keyword associated with each ad set to narrow down on the specific ad sets within an Ad campaign. You can filter the Ad-sets, even

Knowledge Base Article

 • 

Functionalities

SH
How to Compose One Click Ad Buys

Create pre-configurations for your ad creatives and help campaign creators maintain consistency in building effective campaigns.An admin can pre-configure some of the Ad campaign details and create an Ad Buy to ensure that all the campaign creators use the pre-configured values and maintain consiste

Knowledge Base Article

 • 

Compose

RS
Campaign Third Pane - Attachments

You can add attachments to your Campaigns using this tab. You can attach media like images, videos, dynamic images and more using this tab. Attachments can be added from DAM, from your device, through a URL or through SharePoint or OneDrive. You can also add user-generated content or dynamic images.

Knowledge Base Article

 • 

Campaign Third Pane

SH
Set up Alerts on Anomalies for posts or account

Additonally, you can set up Custom Volumetric Alerts for Post & Account Insights.Using Account Insights as the module you can filter all your accounts by a dimension then setup alerts on any account that breaches a threshold.Using Post Insights as the module you can filter all your posts by a di

Knowledge Base Article

 • 

Alerts

RS
Cross-Product & Unified Platform: 19.2 Capabilities and Enhancements

Check out the new enhancements (Cross-Product & Unified Platform) that Sprinklr brings to you in its 19.2 Release.

Knowledge Base Article

 • 

19.2 Release (Feb 17-25, '24)

RS
Add Support for Google Vertex

Within the “Providers and Models Settings” section, you can integrate and manage Google Vertex using two primary methods: By Sprinklr's provided keys By Own Keys Note: Fine-tuning for Vertex Models in AI+ Studio is currently unavailable.Below is a detailed guide on how to set up and utilize Vertex t

Knowledge Base Article

 • 

Add Support for Google Vertex

SH
Create a Column for Instagram Replies

You can reply to a comment on your brand post or reply to a comment where a fan has mentioned your brand and view all the replies using the engagement columns. Here we list out the steps on how to create such columns.StepsClick on the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click En

Knowledge Base Article

 • 

Create an Instagram Column in Engagement Dashboard

RS
Sprinklr Marketing: Patch Changes (19.5.1)

Sprinklr's latest release introduces a range of improvements and exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints. Here are the key features included in Sprinklr's latest release:

Knowledge Base Article

 • 

19.5.1 Patch (Jun 14-17, '24)

SH
Inline Edits in Ads Manager Pivot

This article will cover inline editing in ads manager pivot which enables users to quickly take actions with just a few clicks.Inline Edit Navigate to the Ads Pivot dashboard.Hover over any column value to check if it can be edited inline or not. If you see a pencil icon next to the value then the v

Knowledge Base Article

 • 

Advanced Use Cases

SH
How to Setup Ad Entity Checklists for Approvals

Eliminate the risk of off-brand advertising with a task-based QA Checklist. ​In Sprinklr, users have to create approval queues while sending their ad campaigns for approval. They have to work with predefined rules and checklists for ad campaigns in Sprinklr for all types of Ads. This limits them fro

Knowledge Base Article

 • 

Getting Started

SH
How to Configure Ads Web Analytics for Domains

This article will cover the process of configuring web analytics for a particular domain. This will automate the process of applying web analytics. Sprinklr will append the web analytics if the domain matches your configuration.Configure Web Analytics For DomainYou can set the domain as a wild card

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

 • 

Configure Web Analytics for Domain

SH
Manage Columns in Task Sheet View

In this article, we will see how to edit column properties, add/remove or re-order columns in the task sheet view. PermissionsTo manage columns in the task sheet view, you must have either admin or owner permissions within the project. You can perform following actions on columns: Edit Column Proper

PM_TASK_SHEET_VIEW_2

PM_FAQ

PM_GENERIC

PM_GENERIC_2

Knowledge Base Article

 • 

Task Sheet View

SH
How to Apply Ads Web Analytics to URL Parameter Fields in Ads Manager

This article will cover the application of web analytics from ads composer in the URL parameter field of an ad variant. This is applicable for Facebook channel ads with any of the below two criteria:Any Post Type of Store Visits or Product Catalog Sales ad objective.Collection Ads of any ad objectiv

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

 • 

Apply Web Analytics to URL Parameters Field

SH
How to Apply Ads Web Analytics to Existing Posts in Auto Boost Rules

This article will cover the application of web analytics on an existing post.More and more brands are launching ad posts focusing on obtaining impressions and engagement and then turning these Ads into conversion ones. With the previous engagements, the costs tend to be lower when the ads are later

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

 • 

Apply Web Analytics to Existing Posts

SH
How to Apply Ads Web Analytics via Bulk Import

This article will cover the application of web analytics from Ads Manager using Bulk Import. Using Sprinklr Paid Web Analytics, you can append tracking strings to Web URLs contained within marketing campaigns in order to track user behavior after a user has clicked on the URL from a social media pla

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

 • 

Apply Web Analytics

SH
Snapchat Ads Reporting Metrics

Leverage this detailed list of all Snapchat metrics available in Sprinklr's Ads Reporting to operate the reporting dashboard better. Below is a list of all Snapchat metrics, along with their descriptions.Snapchat Metric NameDescriptionSprinklr Metric Name15 Second Video ViewsThe total number of

Knowledge Base Article

 • 

Metrics

SH
Using Cost & Rate Ads Benchmarks in Ads Reporting

To Analyze Benchmarks in Ads ReportingClick the New Tab icon. Under the Sprinklr Marketing - Advertising tab, click Ads Reporting within Analyze.On the Ads Reporting Home, select the custom dashboard where you want to view your reporting.Proceed to add a widget to your dashboard. To learn more, see 

Knowledge Base Article

 • 

Analyze Cost & Rate Benchmarks

  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96

English (US)

Sprinklr Help Center

Sprinklr Help Center

Privacy
Cookie Preferences
Modern Slavery Statement
Index Egalité
Terms