Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (2.4K)

SH
Use Copy Action in Rule Engine

Copy Actions in Rules are intended to copy the property of one entity to another. Using Copy Actions you can ensure tagging continuity across your entire workflow with actions to automatically copy property of one message to all associated messages. For example, Copy Actions can provide your Cu

experience:space

marketing

copy action in Rule Engine to Copy the Properties

Insights

+7

Knowledge Base Article

 • 

Rule Engine

SH
Create custom dashboards in Quick Search to analyze data of your choice

Learn how to create a custom dashboard in Quick Search and use it to analyze the data of your choice.Quick Search (previously known as Listening Explorer) helps you search and analyze billions of conversations on social media and the web. Quick Search comes with 2 standard dashboard options – Resear

Insights

Knowledge Base Article

 • 

How to use Quick Search?

SH
Configure Distributed Home Page with Widgets

You can customize the available widgets on the Home Page of the Distributed environment, based on your Persona or business requirements. Below is a quick overview of the widgets. Home Page WidgetsAccount Summary: With the help of the Account Summary widget you can add/re-add/reactivate accounts dire

Configure Sprinklr Distributed Home Page

social

Social - SES

Configure Sprinklr Distributed Home Page with Widgets

+2

Knowledge Base Article

 • 

Platform Setup (Distributed Admin)

RS
Exclude Delay Time in Stats Import

The Exclude Delay Time toggle lets you decide whether to exclude delayed time data from the selected time range. This feature allows users to exclude delayed time data from reports generated using the stats import. This option is available across the Ads Reporting, Ads Manager, Rule Engine, and Sche

marketing

Knowledge Base Article

 • 

Setting Up Stats Import

SH
DVT Part 3: How to Use Dynamic Video Templates to Create Videos in Bulk

Leverage dynamic video templates in Sprinklr's Asset Manager to create bulk videosOnce a video template is created in Sprinklr, you can use it for creating bulk video variations. Bulk video creative production is Sprinklr’s ability to take customized videos to a new level. Using a catalog or da

marketing

Knowledge Base Article

 • 

Video Template Part 3: How to use video template to create a bulk videos

SH
Enhancements for Bulk Ad Imports

Bulk Import makes campaign launches faster by allowing you to effortlessly scale capabilities that add value to different stages of the campaign lifecycle. In this article, you will learn about the various enhancements made to the Bulk Import workflow for improved usability and increased efficiency.

marketing

Knowledge Base Article

 • 

Configuring Bulk Imports

SH
Historical backfills for your Topics

Make informed decisions with historical context & dig deeper to surface accurate insights.Data-driven research provides an accurate analysis & drives business decisions with actionable insights. If any message, post, or article is being analyzed in isolation it misses the associated context

Insights

Knowledge Base Article

 • 

Topic Management

SH
Create and Use TikTok Interactive Add-ons

TikTok has become a powerhouse in the world of social media marketing, with millions of users engaging with its short-form videos daily. To stay ahead of the competition and captivate your target audience, it's essential to utilize TikTok's interactive add-ons. Interactive Add-Ons capture

marketing

TikTok Interactive Add-ons

Knowledge Base Article

 • 

TikTok Advanced Capabilities

RS
Whisper Barge-in Report

Whisper Barge-In Report provides detailed information for each monitored call, including case details, call direction (inbound or outbound), type of monitoring action (listen, whisper, or barge-in), duration of the monitoring session, and the number of times monitoring was initiated.Business Use Cas

Service

Knowledge Base Article

 • 

Detailed Dashboards

SH
Snapchat Ads Reporting Metrics

Leverage this detailed list of all Snapchat metrics available in Sprinklr's Ads Reporting to operate the reporting dashboard better. Below is a list of all Snapchat metrics, along with their descriptions.Snapchat Metric NameDescriptionSprinklr Metric Name--Swipes15 Second Video ViewsThe total n

marketing

Knowledge Base Article

 • 

Metrics

RS
Refining Surveys Using AI-Powered Survey Quality Score

The Smart Survey Reviewer in Sprinklr Surveys aims to assist users in recognizing and resolving possible problems within their surveys. It evaluates the survey's framework, offering a Survey Quality Score, pinpointing areas that need enhancement, and classifying issues according to their severity, L

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Survey Refining

RS
Setting Up Survey Distribution Using Anonymous Link

With Anonymous Link Distribution, you can share your surveys through a single link while maintaining participant anonymity. This makes collecting feedback without tracking identifiable data easier and ensures unbiased responses. Additionally, you can monitor basic performance metrics like response c

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Anonymous Survey Distribution

SH
WhatsApp Account Green Tick Badge

The WhatsApp Green Tick badge is an official Green Checkmark that WhatsApp offers to demonstrate the Brand’s legitimacy and reliability. It’s an indication from WhatsApp that the company trusts the name. Green Tick-equipped accounts are referred to as official WhatsApp Verified Accounts.​If your Wha

Service

Knowledge Base Article

 • 

Green Badge

SH
Send Custom Reminder Notification to Users / User Groups / External Users

Create a task rule to automatically send custom notification to users before the task is due. This way the task assignees can easily stay on top of tasks and ensure timely completion and you can send a customized notification as well. Users will need to set up the rule and enable it. Once the rule i

marketing

Task Rule

Send Reminder Notifications

Rule Engine

Knowledge Base Article

 • 

Task Rules

SH
Use Copy Action in Rule Engine

Copy Actions in Rules are intended to copy the property of one entity to another. Using Copy Actions you can ensure tagging continuity across your entire workflow with actions to automatically copy property of one message to all associated messages. For example, Copy Actions can provide your Cu

experience:space

copy action in Rule Engine to Copy the Properties

article:howto

feature:spe

+3

Knowledge Base Article

 • 

Rule Engine

RS
Configure a Vanity URL for Sprinklr or Custom/Branded Subdomain

A vanity URL is a unique web address that is branded for marketing purposes. It is easy to remember, share and can be used for publishing. Sprinklr supports two types of vanity URLs: Sprinklr Vanity URLs and third-party Vanity URLs which can be created with the pro domain of a URL shortener. Importa

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Enablements

SH
MOAT Ads Reporting Metrics & Dimensions

Once your Moat is integrated, you'll be able to view analytics data in Ads Reporting. The following metrics are available and can be used to build widgets in custom dashboards.​DimensionsPaid InitiativeAd SetAd VariantPaid Initiative Channel IDAd Set Channel IDAd Variant Channel IDAd AccountAd

marketing

Knowledge Base Article

 • 

Reporting & Analytics

SH
Unified Platform & Cross-Product: 17.7 Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

Cross-Products

17.7

Unified Platform & Cross-Products

New Features

+1

release_note

 • 

v17.7.0 (July)

RS
Live Chat Creative

The Creative Library serves as a centralized space to create, view, and manage Live Chat survey creatives used for delivering feedback requests within Sprinklr Live Chat conversations.Live Chat creatives define how surveys are introduced and experienced inside chat, supporting both embedded and conv

Insights

Knowledge Base Article

 • 

Live Chat

SH
How to use Google Campaign Manager (DCM) in Ads Publishing & Reporting

Sprinklr’s Google Campaign Manager integration allows you to seamlessly create, assign, and track URL tags for ad placements within Sprinklr Marketing (Ads). The ability to track conversions by placement and ad level provides marketers with the analytics and insights needed to optimize campaigns eff

marketing

Integrations

DCM

Knowledge Base Article

 • 

Setting Up Google Campaign Manager