Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

SH
Youtube - Standard Reporting Dashboard

You can use Youtube Standard Reporting Dashboard to learn more about overall trends across your followers and your content’s performance with your audience. You can also view insights for specific posts, stories, and videos you've created to see how each one performed and how people engaged wit

social

Reporting - SES

Social - SES

Knowledge Base Article

 • 

Standard reporting dashboards

RS
Creating a Dataset

This module allows you to design personalized reporting dashboards to evaluate survey outcomes based on their unique requirements. It offers more flexibility than the conventional per-question analytics feed, which presents a static, non-adjustable perspective. With this feature, you can choose pert

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Custom Reporting of Multiple Survey Projects

RS
Overview of Agent Copilot Architecture

The Agent Copilot is built on a modular and scalable architecture. It is designed to manage user interactions and deliver intelligent responses using a combination of AI services and Sprinklr capabilities. This section provides a detailed overview of the core components and how they work together to

Sprinklr Service

New Article

26.4

Knowledge Base Article

 • 

Introduction to Agent Copilot

RS
Design the Experience (Earned Content)

Overview After setting up Engagement Dashboards, curating content, and tagging posts, you're ready to begin creating the Gallery itself. First, you'll start with adding a Gallery and then you will move on to editing the appearance and feel. Create a GalleryClick the New Tab icon  and selec

experience:space

Display - SES

article:howto

release:N-A

+6

Knowledge Base Article

 • 

Gallery

RS
Standard Analytics on Closed Question Types

Standard Analytics transforms closed-ended survey responses into clear, structured insights that drive smarter decisions across the organization. Survey analysts can quickly filter and interpret data to uncover actionable trends. Executive leaders benefit from concise, high-level summaries that supp

Sprinklr Insights

Insights

New Article

20.10

Knowledge Base Article

 • 

Standard Analytics

RS
Sprinklr Copilot for Social - Planner Summary

Planner Summary delivers users a concise, actionable summary of their Editorial Calendar/Planner, highlighting post distribution and optimization opportunities across multiple dimensions - tailored to any filters or selections applied on-screen.Note: Sprinklr Copilot for Social is now generally avai

Publishing - SES

social

Sprinklr Social

New Article

+4

Knowledge Base Article

 • 

Social Copilot

RS
Location Sharing Settings

The Location Sharing feature allows customers to share their real-time location directly within an active Live Chat session. This enhances communication and ensures accurate user identification, making it especially valuable for scenarios like product deliveries, on-site service support, and locatio

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

 • 

Location Sharing Settings

SH
How to use Google Analytics Ads Metrics in Unified Analytics

IntroductionIn today’s rapidly evolving digital marketing landscape, having access to comprehensive and actionable insights is crucial. Unified Analytics, known for its robust data aggregation and visualization capabilities, has enhanced its platform by integrating Google Analytics (GA) metrics.GA M

marketing

Knowledge Base Article

 • 

Reporting & Analytics

RS
Adding Data Masking on Survey Responses

The Data Masking Templates feature lets you apply predefined templates to automatically mask sensitive information in survey responses. These templates help enable compliance with data privacy regulations and protect confidential data from unauthorized access. As an administrator, you can create, cu

Sprinklr Insights

Insights

New Article

20.10

Knowledge Base Article

 • 

Security Features

RS
Send Case Details from Sprinklr to Salesforce

This guide provides step-by-step instructions on how to manually send case details from Sprinklr to Salesforce. By following these steps, users can ensure seamless case transfer for further handling in Salesforce. Prerequisites You must have the necessary permissions to access the Care Console

marketing

Insights

social

Service

Knowledge Base Article

 • 

Overview

SH
Live Chat

What is Live Chat?Live chat is the capability that allows end customers to interact with brands via a messaging interface in real time. Live chat is often deployed on websites and is also referred to as Website chat. However, its usage is not limited to websites, it can be installed on mobile applic

Service

Knowledge Base Article

 • 

Setup - Care Operations

RS
Smart Compliance Integration in Advanced Publisher

With the integration of AI-powered Smart Compliance in your outbound content, you can ensure your content complies with your brand’s content guidelines, reducing legal risks and maintaining brand integrity.Advantages of Smart Compliance IntegrationLegal and Regulatory Adherence: It ensures that

marketing

Knowledge Base Article

 • 

Content Creation

SH
Edit Your Profile Information (Distributed Users)

IntroductionThis feature allows you to update and manage profile information for the Distributed users. It enables you to keep your profile current and accurate by modifying details such as contact information, profile picture, and language. It ensures that your profile reflects the most up-to-date

Distributed User

Edit Profile Information

User

social

+5

Knowledge Base Article

 • 

Governance (Distributed User)

RS
Third Pane Layout

A Third Pane Layout is a configurable UI component that opens as a right-side panel within the Sprinklr platform to display detailed information about a record without navigating away from the current page.It allows users to quickly view or interact with contextual record data while staying focused

Knowledge Base Article

 • 

Third Pane Layout - An Overview

RS
Configure File Operations Node in AI Deployment Pipelines 

The File Operations Node introduces a standardized way to manage files within AI+ Studio pipelines. It enables you to: Upload static files directly into the pipeline for consistent and reusable inputs. Convert existing variables such as text, URLs, B

26.1

Sprinklr Service

marketing

Insights

+3

Knowledge Base Article

 • 

Use-Case Deployments

RS
Disabled Account Switching in Facebook DM Replies to Prevent Publishing Failure

Introduction In today's digital landscape, effective communication with fans and customers is key to maintaining loyalty and engagement. A common feature on platforms like Facebook is the ability to send replies to fan comments privately. However, this interaction can be disrupted if you mistak

Publishing - SES

social

Social - SES

Knowledge Base Article

 • 

Advanced capabilities

SH
Actions in Engagement Dashboards

Actions in Engagement dashboards help you quickly perform functions on billions of conversations on social media. In this article, you will learn about how to perform column actions in each column that you have added to the Engagement dashboard.Add or Create a Dashboard:To create an Engagement Dashb

actions in engagement dashboards

Engagement - SES

Engagement Columns

Actions

+2

Knowledge Base Article

 • 

Message Actions & Automation

RS
Boost Organic Posts from Publisher, Editorial Calendar & Engagement Dashboards

Boost your organic posts and amplify their performance to ensure maximum engagement. Sprinklr allows you to boost the organic content you post using your Ad account. Boosting a post lets you amplify the top-performing organic posts using a simple, intuitive workflow and reach out to the targeted aud

marketing

Knowledge Base Article

 • 

Boost Organic Twitter Posts

SH
Boost Organic Pinterest Posts

Boost your organic posts and amplify their performance to ensure maximum engagement. Sprinklr allows you to boost the organic content you post using your Ad account. Boosting a post lets you amplify the top-performing organic posts using a simple, intuitive workflow and reach out to the targeted aud

marketing

Knowledge Base Article

 • 

Boost Pinterest Posts

RS
Sprinklr Copilot for Social - Report Summarizer and Performance Insights

OverviewSprinklr Copilot for Social is an intelligent assistant designed for social media reporting, seamlessly integrated into your reporting dashboards. It delivers quick performance insights through intelligent summaries and conversational insights, and it can also help create widgets that you ca

26.1

Publishing - SES

social

Reporting - SES

+6

Knowledge Base Article

 • 

Social Copilot