Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (3.8K)

SH
How to Track Approvals and Rejections in Ads Reporting

Advertising Approval frameworks are important to avert any exposure to risk for brands across communication cycles. Hence, tracking the volume of approvals and rejections becomes an important KPI metric to understand agency performance and efficiency around governance.In Sprinklr, internal

marketing

Knowledge Base Article

 • 

Track Approvals & Rejections

SH
Polls Management Overview

The Polls feature is a powerful and interactive tool that allows brands to engage with users. This article delves into the benefits of integrating Polls into community products, unveiling their potential to enhance user engagement, drive data-driven insights, foster community building, and facilitat

Community Builder

Service

Community

Knowledge Base Article

 • 

Polls

SH
Quora as a Benchmarking source

Sprinklr supports Quora as one of its multiple Benchmarking sources. Quora is one of the leading question-and-answer sites. Available as a firehose stream, Quora integration will enable the research community to leverage in-depth, expertly written content on a wide variety of companies, issues, and

Insights

Quora as Benchmarking source

Knowledge Base Article

 • 

Sources in Benchmarking

RS
Sprinklr Social: 20.4 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

marketing

Insights

social

Service

Knowledge Base Article

 • 

20.4 Release (5th Apr '25 Onwards)

RS
Sprinklr Marketing: 20.7 Release Notes

Sprinklr Marketing unifies and enhances marketing efforts across channels. It centralizes content creation, campaign management, and performance analytics for both organic and paid campaigns. This release introduces new capabilities designed to enhance customer experiences across all touchpoints.

marketing

Insights

social

Service

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

SH
How to Track Approvals & Rejections in Ads Reporting

Build dashboards to track approvals and rejections based on different performance indices.​Advertising approval frameworks are important to avert any exposure to risk for brands across communication cycles. Hence, tracking the volume of approvals and rejections becomes a KPI metric of governance and

marketing

Approval Workflow

Advertising

Governance, Securities and Admin Capabilities

Knowledge Base Article

 • 

Advanced Use Cases

SH
Write a note on an asset

Sprinklr provides you the ability to collaborate on assets with your team members using notes. You can mention other users for action needed. Adding notes on assets helps to improve visibility and optimize workflows. This article lists out the steps to write a note on an asset.Steps to write a note

DAM - SES

write a note on an asset

social

Asset with a note

+2

Knowledge Base Article

 • 

Manage assets

SH
Marketing Manager Persona App

Marketing managers are usually responsible for leading the marketing strategies for their brand by Evaluating marketing campaigns and monitoring performancePlanning and developing campaign strategiesManaging marketing team and their tasksMarketing managers would usually work with the following capab

marketing

Marketing Manager

Persona Apps

Knowledge Base Article

 • 

Marketing Manager Persona App

RS
TikTok Brand Safety and Suitability

Brand Safety solutions aim to safeguard a brand's reputation during online advertising endeavors. This is accomplished by employing both first-party and third-party tools, which assist brands in steering clear of inappropriate content adjacency. TikTok, in collaboration with third-party partner

marketing

Knowledge Base Article

 • 

TikTok Advanced Capabilities

RS
Agent Copilot Additional Capabilities

Agent Copilot offers enhanced features to improve accuracy and efficiency when assisting agents during customer interactions.Select Specific Conversation Context for Copilot ActionsAgents can now choose specific parts of a conversation transcript or speech-to-text (STT) input within the Care Console

Sprinklr Service

Updated Article

26.4.1

Knowledge Base Article

 • 

Agent Copilot Capabilities

SH
Editorial Calendar Month View

When you select Month View, you will see the current Month displayed in the Editorial Calendar. You can view previous or next Months using the previous and next icons alongside the currently displayed Month at the top of the Editorial Calendar.Note: You can now manage sub-campaigns directly from the

Editorial Calendar

marketing

month view

Editorial Calendar Views

Knowledge Base Article

 • 

Setting up Calendar Views

RS
Sprinklr Social: 20.7 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

marketing

Insights

social

Service

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

RS
Supported List of Use-Cases

This article provides an overview of different use cases covered under the Deploy your Use-Cases section of AI+ Studio. Deploy your Use-Cases provides an overview of AI-driven use cases that are available to you based on your current feature enablement and user permissions. Within this interface, yo

marketing

Insights

social

Service

Knowledge Base Article

 • 

Supported List of Use-Cases

RS
Knowledge Base Card

Include a header icon that symbolizes the Knowledge Base or aligns with the content theme. Pair this icon with a clear and informative header text, which succinctly describes the card's content or purpose. Additionally, incorporating a search placeholder within the card guides users in initiati

Service

Knowledge Base Article

 • 

Home Screen

SH
Suggest edits to a Stack Exchange question in Distributed

The Suggest Edits feature allows users to propose improvements to questions on Stack Exchange directly through the Distributed platform. This feature facilitates collaborative content enhancement, enabling users to refine and clarify questions, ensuring they are precise, well-formatted, and more lik

social

Distributed

Social - SES

DST - SES

+1

Knowledge Base Article

 • 

Publishing & Calendar (Distributed Admin)

SH
Apply Macros to take multiple actions on an entity

Execute multiple actions via saved configurations with a single click on various entities and bring efficiencies to your workflows.Macros allow you to execute complex actions with a single click. In Sprinklr, a macro is a saved configuration of multiple actions that allows you to apply more than one

Apply Macros

marketing

Insights

social

+2

Knowledge Base Article

 • 

Macros

RS
Denied Topics Guardrail

The Denied Topics Guardrail allows you to restrict the use of specific topics within the system. When you configure this guardrail, the platform actively monitors user interactions for any reference to the denied topics and blocks them from being processed.You can define a list of topics that are no

Sprinklr AI+

Sprinklr Service

marketing

Insights

+4

Knowledge Base Article

 • 

Types of Guardrails

RS
Contact Driver by Topics

Contact Driver by Topics enables you to analyze how contact drivers are associated with specific topics within a case. This capability helps you understand what types of issues are being raised under each topic and how those topics are handled across cases. By mapping contact drivers to topics, you

Sprinklr Service

New Article

26.4

Knowledge Base Article

 • 

Creating Contact Driver Models

RS
Conversational Insights Column in Engagement Dashboard

You can configure Conversational Insights columns within Engagement Dashboards to view a stream of message content based on the conversation. You can also set additional parameters to further restrict the conversation-level data you see.Using a Conversational Insights column, you can monitor message

Insights

Knowledge Base Article

 • 

Conversation Insights mentions in Engagement Dashboard

SH
Filter and Sort Assets

In the Asset Manager, filters can help you zero in on the information you need to see by allowing you to select specific criteria that content meets. You can filter the assets by status, for example, and see only those assets that are in a draft state, or you might want to see only the content that

DAM - SES

Sort assets

Filter and Sort assets

social

+3

Knowledge Base Article

 • 

Actions on Asset Manager