Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (1.1K)

RS
Integrate Snowflake with Sprinklr

Sprinklr-Snowflake Integration provides instant access to up-to-date Sprinklr data without manually integrating against API endpoints. The connector facilitates automated data synchronization from Sprinklr to Snowflake using an intuitive Sprinklr Marketplace UI.Note: To learn more about enabling thi

Insights

Knowledge Base Article

 • 

Integration Guides

RS
Meta Conversion API Integration for WhatsApp

Sprinklr enables seamless integration between WhatsApp Business Messages and Meta’s Conversion API, providing closed-loop performance tracking for Click-to-WhatsApp (CTWA) campaigns.With this integration, brands can automatically transmit conversion events from WhatsApp conversations, whether bot-dr

Service

Knowledge Base Article

 • 

Conversion API Integration

RS
Sprinklr Service: 20.7 Release Notes

Sprinklr Service unifies customer experiences across voice, digital, and social channels. This release delivers advanced capabilities, enhancing efficiency and enabling businesses to craft consistent interactions across all touchpoints.

marketing

Insights

social

Service

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

RS
Connections Manager: Unified Third-Party Authentication Management

Connections Manager is a unified repository for managing all authentication credentials for third-party systems such as Salesforce, Zendesk, and more. It provides a centralized and streamlined experience for creating, viewing, and managing third-party connections (authentication credentials) in Spri

26.1

marketing

Insights

social

+5

Knowledge Base Article

 • 

Connections Manager

SH
How to make clean IVRs

Call Another Flow NodeOften certain subflows are frequently required in many IVRs. For example - if multiple IVRs are configured in such a way that all require some standard inputs like language, phone number etc every time. In such cases it is most convenient to make a seperate IVR for these repeti

Knowledge Base Article

 • 

How to Setup Business Logic

SH
Sprinklr Insights: 18.2 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below or click on a Product title to 

marketing

Knowledge Base Article

 • 

v18.2 Winter Release (February)

RS
TikTok Spark Ads Recommendation to Boost Posts

Spark Ads Recommendation empowers businesses with tailored video recommendations for Spark Ads, strategically enhancing campaign impact for brands and creators. The recommendation results are generated by comparing the videos with benchmarks that consider data on audience interactions, preferences,

26.1

marketing

Updated Article

Sprinklr Marketing

Knowledge Base Article

 • 

Create TikTok Spark Ads

RS
Manage Rewards in Admin Console

This article provides a complete guide to managing rewards in the Admin Console, including an overview of the rewards table, available actions, filtering and sorting options, and how to handle out-of-stock rewards. Accessing the Rewards Table Go to New Page (+) > Sprinklr Social > Admin Consol

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Manage Rewards and Requests

SH
Roles and Permissions in Community

Roles and Permissions feature provides a user-friendly way to effortlessly manage access rights for your community members and brand administrators. With this feature, you can easily create custom roles tailored to suit the needs of your organization. A key benefit of the feature is the ability to g

Service

Knowledge Base Article

 • 

Roles and Permissions

RS
Record Manager Types, Views, and Density

This article describes the fields that needs to be filled in the Record Manager page to create a Record Manager in Entity Studio​​​This table explains the fields of Record Manager.Fields Definition Record Manager Name The name of the Record Manager.API Reference ID Unique, code-friend

Knowledge Base Article

 • 

Record Manager Types, Views, and Definitions

SH
Dynamic Image Template FAQs

Can I use XML (ATOM/RSS) feeds for Dynamic Image Templates?Yes. You can use XML (ATOM/RSS) feeds for Dynamic Image Templates.​Are there any best practices on adding a Dynamic Image placeholder to my template?Yes. As a best practice, you should keep the Dynamic Image placeholder aspect ratio close to

marketing

Knowledge Base Article

 • 

Dynamic Image Template: FAQs

SH
Canned Responses in Distributed

Canned Responses are predefined brand-compliant responses to routine customer questions such as 'how can I add a credit card to my account' or 'how do I apply for a refund'. You can simply document your responses, save these templates as canned responses, and let your agents use them whenever they g

Canned Responses in Distributed

social

Social - SES

DST - SES

+1

Knowledge Base Article

 • 

Engagement (Distributed Admin)

SH
Compose Reddit Ads using Ads Manager

Advertise on Reddit and reach a wider group of audience. Through Reddit Ads in Sprinklr, you can advertise to a 100k + active community, and 500M+ monthly visitors globally, allowing your brand to reach a highly engaged and active audience. ​Now to compose reddit ads on Sprinklr through Ads Manager,

marketing

Knowledge Base Article

 • 

Ads Publishing

SH
Guided Workflow nodes

​The various system actions that are supported in the guided workflow are as follows:​Note: AI-Based Script GeneratorThis feature leverages Sprinklr's AI+ capabilities to enhance the use of Groovy scripts within Guided Workflows. You can generate Groovy scripts, summarize existing ones, debug issues

Service

Knowledge Base Article

 • 

Creating a Guided Workflow

SH
Compose Reddit Ads using Ad Composer

Advertise on Reddit and reach a wider group of audience. Through Reddit Ads in Sprinklr, you can advertise to a 100k + active community, and 500M+ monthly visitors globally, allowing your brand to reach a highly engaged and active audience. Now to compose reddit ads on Sprinklr through Ads Composer,

marketing

Knowledge Base Article

 • 

Ads Publishing

SH
Use URL Shorteners in Sprinklr Marketing (Ads)

Reduce the length of your URLs and make them more efficient for publishing on social media ad campaigns.URL Shortener is a tool that reduces the length of your URL. It can be created for use when publishing content that includes links. When URL shorteners are applied to ad posts in Ads Composer, Ads

URL Shortener

Knowledge Base Article

 • 

Integration Guides

SH
Facebook Workplace Capabilities and Limitations

To utilize the Facebook Workplace channel to its maximum potential, you need to be aware of its capabilities and limitations. Here we list all the capabilities and limitations regarding Facebook Workplace in Sprinklr.Engagement Capabilities and LimitationsCapabilitiesSprinklr SupportedView Facebook

social

Knowledge Base Article

 • 

Getting Started

RS
Ad Variant

Field NameField TypeDescriptionUpdate SupportedChange TypechannelIdStringIdentifier for the ad channelNidStringUnique identifier for the ad variantNnameStringName of the ad variantYNAMEstatusAdVariantStatusEnumStatus of the ad variantACTIVE, PAUSED, DRAFTYSTATUScreativeTypeStringType of creative use

marketing

Knowledge Base Article

 • 

Facebook

RS
Configure Tools in Agent Copilot

Tools are reusable micro-actions that power your Copilot's capabilities. Each tool can be used independently or combined within tasks to create complex workflows. Steps to Configure Tools in Agent CopilotFollow these steps to configure Tools in Agent Copilot:1. Access Tools Record ManagerFollow thes

Sprinklr Service

New Article

20.10

Knowledge Base Article

 • 

Configure Tools

SH
Predictive Dialers

Definition: A predictive dialer is an automated outbound calling system designed to enhance contact center efficiency by automatically dialing numbers and connecting successful calls to available agents. It operates as a type of contact-first dialer, wherein calls are initially dialed to customers,

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

 • 

Dialers