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LinkedIn Events Publishing Support in Sprinklr

Sprinklr now supports the creation and publishing of LinkedIn Events, enabling users to manage event-based content directly from the platform without switching to LinkedIn’s native interface. This enhancement aligns Sprinklr’s publishing capabilities with LinkedIn’s event functionality, allowing bra

26.1

Publishing - SES

social

Sprinklr Social

+2

Knowledge Base Article

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Publish on LinkedIn

SH
Upload Folders/Subfolders from PC, Maintaining Folder Structure ​

Sprinklr allows you to upload folders with their content directly from your PC into Sprinklr and automatically inherit folder hierarchies. Brands that need a way to upload large sets of assets directly from their PC, without having to recategorize and rearrange them.Note: It needs a specific set up

Upload Folders from PC

DAM - SES

social

Upload Folders to DAM from PC

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Knowledge Base Article

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Actions on Asset Manager

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About the Rule Engine

The Sprinklr Rule Engine is a powerful tool that can be used to automate workflows, assignments, properties, and more. By configuring Rules, you can increase efficiency, transforming manual processes to automated workflows that execute according to the conditions that you set. You can think of the R

Service

Knowledge Base Article

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Introduction to Rule Engine

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Sprinklr's AI Studio

Introduction to AI StudioSprinklr AI Studio is a powerful tool that allows Sprinklr Insights customers to create customized AI text classification models without requiring any coding or engineering expertise. This means that businesses can leverage the power of AI to accurately filter and categorize

Insights

ai studio

Knowledge Base Article

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Sprinklr's AI Studio

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Message Third Pane

In this article, you will learn about the Message Third Pane or the Message Details Pane.What is the Message Third Pane/Message Details Pane?The Message Third Pane provides a snapshot overview of the message and allows you to perform Quick Actions on it. Actions available may vary depending on the t

marketing

Third Pane

Message

publishing

Knowledge Base Article

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Message Third Pane

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Grabbing User Lists in Bluesky

Sprinklr now enables you to import and view your Bluesky user lists in the engagement dashboard, allowing you to follow and interact with their posts. This integration enhances audience management by tracking relevant content and enabling direct engagement with users on the list.Steps to Grab User L

social

Knowledge Base Article

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BlueSky

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Adding a Wordpress account

Before you begin, please ensure that you have all the access tokens related to your WordPress Account. You will get all the information related to the access tokens from WordPress. To add a WordPress accountClick the New Tab icon . Under the Sprinklr Social tab, click Owned Social Accounts within Li

marketing

wordpress

Knowledge Base Article

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Wordpress and Sprinklr Integration

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Guided Workflow Screen Components - Text Input

OverviewA text input is a fundamental user interface element that enables users to enter a single line of text. Commonly found in forms and applications, it serves as a versatile tool for collecting textual data from users. Text input fields can be configured with specific validation patterns, such

26.1

Sprinklr Service

Service

Updated Article

Knowledge Base Article

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Guided Workflow Canvas

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Mentioning LinkedIn Profiles on Posts, Comments, and Replies

This article describes how to @mention accounts in your LinkedIn posts.You can leverage your LinkedIn account in the best possible way using Sprinklr's social publishing tool. While you can easily schedule and publish content, target a specific audience, and engage with your followers on LinkedIn, w

LinkedIn

social

Knowledge Base Article

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Publish on LinkedIn

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Knowledge Evaluation for Sprinklr AI Agents

The Evaluate Knowledge feature lets you bulk-test the accuracy and effectiveness of your AI Agent configurations. Using the Generate Q&A capability within AI Agent Studio, the system creates question and answer pairs from knowledge articles, validates agent responses, and integrates with the RAG

Sprinklr Service

New Article

26.4

Knowledge Base Article

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Knowledge Evaluations

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Granular Permissions at Survey Level

With Granular Governance in Surveys, you get full control over who can access and manage different parts of each survey. Whether it's the Builder, Translations, Distribution, Analytics, Workflows, or Settings, you can assign specific permissions based on each team member’s role. This helps your team

Sprinklr Insights

Insights

New Article

20.10

Knowledge Base Article

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Governance

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Create and Use X Cards

Attract your audience with rich media content that keeps users hooked to your products.X cards allow you to advertise on X with dynamic content that helps capture your audience's attention with images and videos. X Cards can be created in the Digital Asset Manager (DAM) or inline from Ads Compo

marketing

Knowledge Base Article

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Set up Twitter Cards

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Build an AI model to segment and action on potential leads

To effectively manage potential sales leads, it can be useful to segment incoming messages into different categories. One way to do this is by using Sprinklr AI Studio to build a model that can automatically classify messages into specific categories.Using Sprinklr’s Multi Text Classifier, the model

Insights

AI Studio Use Cases

ai studio

Knowledge Base Article

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Building an AI model to segment and action on potential leads

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Active Data Retention (ADR)

OverviewActive Data Retention (ADR) is a paid entitlement that defines how long Sprinklr retains and provides access to your data across all supported data stores. ADR automatically evaluates data as it ages and permanently deletes records once they exceed your contracted retention period. ​Retentio

Knowledge Base Article

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Active Data Retention (ADR)

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Manage All Social Creatives

The Creative Library serves as a central hub for viewing and managing survey invitation creatives across various supported distribution channels.Within the Creative Library, you can manage Social DM creatives alongside creatives for other channels. This includes viewing creative details, understandi

Insights

Knowledge Base Article

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Social DM

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Permission to Save as Draft

Overview A new Publishing permission can be enabled in Sprinklr environments to control users' ability to save posts as drafts. When enabled, this permission will control the visibility of the Save as Draft option on outbound messages. For certain users who do not have access to the Planner or

video:no

cloud:core

marketing

release:10-1-0

+8

Knowledge Base Article

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Roles and Permissions

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Publish a Review Reply in Yotpo

Introduction to YotpoWe’ve integrated our Sprinklr platform with Yotpo, a B2B software platform designed to help businesses collect, manage, and utilize customer reviews, ratings, photos, and videos to drive engagement. In this article, you will learn how to publish review replies for Yotpo accounts

social

Knowledge Base Article

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Create Columns & Publish on Yotpo

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Manage Tiered Approvals

The Tiered Approval section of Governance has to do with Publishing (or Paid if applicable) content from the brand’s accounts. By creating a tiered approval you are creating an approval path that a message has to go through before getting published. Once you have added an approval path within Sprink

experience:space

enable tiered approvals

Insights

release:N-A

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Knowledge Base Article

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Tiered Approval

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Stack Exchange Capabilities and Limitations

Engagement Capabilities on QuestionsCapabilitiesSupported on SprinklrAnswerYesCommentYesUpvote YesDownvoteYesEdit QuestionYesDelete QuestionYesFlag QuestionYes (DP controlled)Engagement Capabilities on Answers CapabilitiesSupported on SprinklrUpvoteYesDownvoteYesCommentYesEdit AnswerYesDelete Answer

Stack Exchange Capabilities

social

Stack Exchange

Stack Exchange Engagement

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Knowledge Base Article

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Stack Exchange

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Stack Exchange API Capabilities and Limitations in Sprinklr Distributed

Engagement Capabilities on QuestionsCapabilitiesSupported on SprinklrAnswerYesCommentYesUpvote YesDownvoteYesEdit QuestionYesDelete QuestionYesFlag QuestionYes (DP controlled)​Engagement Capabilities on Answers CapabilitiesSupported on SprinklrUpvoteYesDownvoteYesCommentYesEdit AnswerYesDelete Answe

social

Social - SES

DST - SES

Knowledge Base Article

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Channel Limitations (Distributed)