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Sprinklr Copilot for Social - Report Summarizer and Performance Insights

OverviewSprinklr Copilot for Social is an intelligent assistant designed for social media reporting, seamlessly integrated into your reporting dashboards. It delivers quick performance insights through intelligent summaries and conversational insights, and it can also help create widgets that you ca

26.1

Publishing - SES

social

Reporting - SES

+6

Knowledge Base Article

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Social Copilot

SH
Analyse Performance With Extensive Reports

Supervisor Console is equipped with state of the art reporting capabilities allowing them to disect information, identify trends and insights. You can identify improvement areas and knowledge gaps, improve processes for Operational ReportsThe below listed reports are configured for the Supervisor or

Service

Knowledge Base Article

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Analyse Performance with Extensive Reports

RS
Boost Organic Posts from Publisher, Editorial Calendar & Engagement Dashboards

Boost your organic posts and amplify their performance to ensure maximum engagement. Sprinklr allows you to boost the organic content you post using your Ad account. Boosting a post lets you amplify the top-performing organic posts using a simple, intuitive workflow and reach out to the targeted aud

marketing

Knowledge Base Article

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Boost Organic Twitter Posts

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Troubleshooting Steps & Best Practices

Previewing Rule Flow and Testing TriggersVia Rule EngineClick Triggers located at the bottom left of the Rule Engine window. This opens the Manage Triggers window on the right-hand side. On the Manage Triggers window, select the Test this Trigger option.Next, choose the desired case to run the rule

Service

Knowledge Base Article

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Automated Sampling and Allocation

SH
Sprinklr Service: Patch Changes (18.5.3)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

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v18.5.3 (July)

RS
Prompt Engineering Best Practices

This guide outlines best practices for writing effective prompts in AI+ Studio, including how to construct system and base prompts, test deployments, and optimize prompt performance across models and use cases.What Is Prompt Engineering?Prompt engineering is the practice of writing clear and effecti

marketing

Insights

social

20.7.1

+4

Knowledge Base Article

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Prompt Engineering Best Practices

RS
Sprinklr Copilot for Social - Widget Builder

OverviewSprinklr Copilot for Social enhances reporting capabilities with the introduction of the Widget Builder. This feature allows users to create reporting widgets using natural language, making data exploration faster and more intuitive.Earlier, when users asked reporting-related queries that di

Publishing - SES

social

Reporting - SES

Sprinklr Social

+4

Knowledge Base Article

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Social Copilot

SH
Step-by-step overview for an Email Marketing Campaign

In this article, you will learn the step-by-step overview of the entire process for running an Email Marketing campaign in Sprinklr. 1. Create a campaignCreate a campaign or modify the existing campaign to send it across to the segmented users.2. Importing leads into SprinklrGather valuable leads by

marketing

audience

Targeting

Email Marketing

+2

Knowledge Base Article

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Setting up Email Marketing 

RS
Schedule Report

The Schedule Report provides a comprehensive view of each agent’s scheduled Activities over a selected time period. This report is designed to help Supervisors and Workforce Managers monitor scheduling accuracy, identify coverage gaps, and ensure alignment with operational requirements.The Schedule

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

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Schedule Reports

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Coaching Report

The Coaching Report offers a comprehensive overview of all coaching sessions. It can be used to track the status of each session, providing detailed information such as the coach, trainees, session notes, and other relevant details. This report is a valuable tool for monitoring coaching progress, en

Service

Knowledge Base Article

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Detailed Report Glossary

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Permission Required to access Journey Facilitator

In this article, you can find what permissions are required to execute the different steps of a Journey. Permissions for creating a Campaign:To create a campaign or modify an existing one, you will need following permissions under:Setup > CampaignPermissions required for Audience Management :To c

marketing

Permissions

Roles and Permissions

Journey Facilitator

Knowledge Base Article

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What is Journey Facilitator?

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Home Page Widget Capabilities

Time IntervalYou can change the duration for a widget from the top right corner. You can also set the custom range as desired.Drilldown This feature lets you analyze more specific data points in a widget. It gives an in-depth view of a selected metric in one click, keeping the original widget access

Service

Knowledge Base Article

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Homepage

SH
Sprinklr Social: Patch Changes (18.8.2)

With this release, deliver an enhanced customer experience with feature advancements in DAM, Publishing, UGC, Distributed, and Advocacy.

marketing

Insights

social

Service

Knowledge Base Article

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v18.8.2 (October)

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Smart Content Analytics

Permissions to access Smart Content AnalyticsReporting > Dashboards > Smart Content Intelligence​Enablement note: To learn more about getting this capability enabled in your environment, work with your Success Manager.To navigate to Smart Content Intelligence Dashboard Click the New

marketing

Knowledge Base Article

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Standard Marketing Reporting Dashboards

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Add Anthropic as a Provider in AI+ Studio

This guide provides step-by-step instructions on integrating Anthropic as a provider in AI+ Studio using the Bring Your Own Key (BYOK) integration method.PrerequisitesBefore you begin, ensure the following requirements are met: Permissions: You must have Edit, View, and Delete permissions for AI+ St

marketing

Insights

social

Service

Knowledge Base Article

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Add Support for Anthropic

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Insights Assistant

IntroductionIn simple terms, Insights Assistant is a tool that enables and assists in generating meaningful insights easily and in a timely manner. It leverages Sprinklr's AI capabilities to show the most crucial insights around key product metrics without requiring you to create dashboards or drill

Insights

Actionability Enhancements in Insights Assistant

Insights Assistant

Knowledge Base Article

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Insights Assistant

RS
Broadcast an Announcement in Distributed

The announcement capability (within Sprinklr) allows system administrators to send announcements to all the users, including Distributed users within the platform. Announcements can be created to be displayed once. Administrators can also customize the end date for displaying the announcements. For

Broadcast an Announcement in Distributed

Insights

Announcement

social

+3

Knowledge Base Article

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Governance (Distributed Admin)

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Apply and Manage Filters to Inbox Feed (Sprinklr Distributed)

The content that the user sees in any inbox feed can be controlled by the filters applied to that feed. The filters appear to the right side of the feed and allow the user to temporarily filter the feed content. These filters only affect the display for the user who is applying the search filter.

social

Social - SES

DST - SES

Knowledge Base Article

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Engagement (Distributed User)

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Send Message Tool

The Send Message tool enables real-time communication across messaging channels, allowing timely updates, notifications, and responses to users on any platform.Configure Send Message ToolFollow these steps to configure the Send Message Tool in your AI Agent.1. Access the Send Message ToolNavigate to

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

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Communication Tools

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Adobe Analytics Setup (Advocacy)

Adobe Analytics is a web analytics platform offered by Adobe as part of its Adobe Marketing Cloud suite. Sprinklr Advocacy is now integrating with Adobe Analytics, allowing seamless sharing of web analytics data for enhanced reporting within the Sprinklr platform. This integration enables marketers

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Reporting (Advocacy)