All Sprinklr News

Sprinklr Appoints Amitabh Misra as Chief Technology Officer

Amitabh Misra is Sprinklr's new Chief Technology Officer (CTO). Misra will lead all R&D teams across the globe including product and engineering at Sprinklr.

March 28, 20243 min read

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March 14, 20243 min read

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Sprinklr Announces Local Data Hosting Solution in the Kingdom of Saudi Arabia with Google Cloud

Sprinklr is continuing its expansion in the middle eastern market with the launch of a local data hosting solution for the Sprinklr platform in the Kingdom of Saudi Arabia (KSA) hosted on the Google Cloud.

March 11, 20245 min read

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Sprinklr adds BT Group to Customer Roster

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner.

March 7, 20245 min read

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Sprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2024 Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company’s earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com.

March 6, 20245 min read

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Sprinklr Appoints Scott Harvey as Chief Customer Officer and Reaffirms Financial Guidance for Q4 and Full Year FY 2024

Mr. Harvey will lead a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers.

February 5, 20245 min read

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Sprinklr Appoints Trac Pham New Interim Chief Operating Officer, Authorizes $100 Million Stock Buyback Program, and Reaffirms Financial Guidance for Q4 and Full Year FY 2024

Mr. Pham will work cross-functionally on orchestrating Sprinklr’s operating rhythm and lead planning efforts with a focus on continuing to improve go-to-market strategy.

January 4, 20245 min read

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Sprinklr improves the relationship of Vueling, BBVA or Repsol with their clients

Spanish news article explains how Sprinklr is expanding in Spain working with clients such as BBVA and Vueling.

January 2, 20245 min read

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Culture Of Curiosity & Innovation Fosters Employee Development

Sprinklr's Rohit Munjal, CHRO- APJI, explains how organizations can build and scale a high-performing team.

December 25, 20235 min read

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Why the Indian Founder of Sprinklr Feels Misunderstood in His Home Country

India's Economic Times explains Sprinklr's background and how the company is disrupting the enterprise software industry with Unified-CXM.

December 19, 20235 min read

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Sprinklr Empowers Businesses to Deploy and Scale Generative AI-powered Conversational Bots

Sprinklr is launching Conversational AI+ in Sprinklr Service.

December 7, 20233 min read

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Cosentino Selects Sprinklr to Create a Unified Social Media and Marketing Strategy

Global surfaces leader leverages Sprinklr’s AI-powered unified to create consistent, engaging experiences for customers on every channel.

November 20, 20233 min read

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News: Cosentino chooses Sprinklr to create a unified social media and marketing strategy

Global surfaces leader selects Sprinklr to create consistent, engaging experiences for customers on every channel.

November 20, 20233 min read

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Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Center and Customer Experience Solutions

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service.

November 16, 20233 min read

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Sprinklr Announces Date of Third Quarter Financial Results

Sprinklr announces date of third quarter fiscal year 2024 financial results.

November 14, 20233 min read

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WPP and Sprinklr Team Up

Sprinklr and WPP partner to support global brands with AI-powered customer experience management solutions.

November 8, 20235 min read

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WPP and Sprinklr Partner to Bring AI-powered Customer Experience Management Solutions to Global Brands

Together, WPP and Sprinklr plan to create AI solutions to help global clients deliver more personalized and consistent experiences.

November 7, 20233 min read

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Sprinklr Aims to Expand Into India Enterprise Software Market

Sprinklr provides unified customer experience management software to help companies maintain strong relationships with their customers.

October 30, 20235 min read

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Sprinklr Optimizes Social Media Customer Service for Vueling

Vueling, a Spanish airline, has selected the Sprinklr platform to optimize the customer experience across every digital channel.

October 25, 20233 min read

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BBVA selects Sprinklr for social and customer experience management

BBVA, a Spanish multinational financial services company, has selected Sprinklr to help manage its customer experiences across social media channels.

October 24, 20235 min read

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October 19, 20233 min read

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Sprinklr Appoints New EVP of Customer Operations, Scott Harvey

Sprinklr announced the appointment of Scott Harvey as executive vice president of customer operations.

September 25, 20233 min read

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Sprinklr Hires Michael Maas to Lead European Sales

Maas will focus on new logo business growth through direct sales, accelerating existing opportunities across top European brands, and expanding Sprinklr's partner program.

September 21, 20233 min read

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Sprinklr Launches More than 700 new Features for Unified Customer Experience

Release 18.8 empowers customer service, marketing, sales, and social teams with new AI-powered enhancements.

September 14, 20233 min read

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Sprinklr Q2 earnings beat estimates, boosts outlook

Sprinklr CEO/Founder Ragy Thomas speaks to Yahoo! Finance about the company's Q2 earnings

September 7, 20235 min read

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Sprinklr Clinches a 40,000-Seat CCaaS Megadeal with Deutsche Telekom

Deutsche Telekom is selecting Sprinklr Service for contact center support.

September 7, 20235 min read

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Sprinklr Expands Partnership with Google Cloud to Unify Customer Experience with AI

Sprinklr AI+ helps enterprises empower customer-facing teams with the generative AI tools of their choice.

September 7, 20234 min read

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Sprinklr Announces Second Quarter Fiscal 2024 Results

Sprinklr Announces Second Quarter Fiscal 2024 Results

September 6, 20233 min read

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Reimagining the Contact Center

Article written by Sprinklr CEO/Founder Ragy Thomas about the future of the contact center and CCaaS.

September 1, 20235 min read

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Sprinklr Announces New Partner Program - Jay Vigeland Interview

The Sprinklr Unified Partners Program will expand support for the partner community and enhance Sprinklr’s go-to-market strategy with the channel.

August 29, 20235 min read

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A Roadmap for Selecting the Right CCaaS Vendor

The CCaaS market is highly competitive - here's why Sprinklr stands out.

August 29, 20235 min read

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August 28, 20235 min read

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Sprinklr Announces Date of Second Quarter Financial Results

The company’s second quarter of fiscal year 2024 financial results will be released after market close on Wednesday, September 6, 2023.

August 15, 20234 min read

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Sprinklr Launches New Unified Partners Program to Drive Growth

Fueled by more than 2x growth in partner pipeline in the last 6 months.

July 19, 20235 min read

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Sprinklr CEO Ragy Thomas sits down with CNBC's Jim Cramer

Sprinklr CEO/Founder Ragy Thomas sits down with CNBC Mad Money's Jim Cramer to discuss Sprinklr's 2-year IPO anniversary and Investor Day.

July 13, 20235 min read

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Customer experience lessons from Wimbledon

Sprinklr data highlights conversation around Wimbledon.

July 13, 20235 min read

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Pronovias Selects Sprinklr to Enhance the Luxury Bridal Shopping Experience

Pronovias unifies their social and voice of the customer teams with Sprinklr.

July 11, 20234 min read

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Sprinklr’s New Generative AI Innovations: An Inside Look

CX Today talks to Sprinklr about Sprinklr AI+

July 10, 20235 min read

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Ikea implements Sprinklr to improve customer interaction

Ikea is using Sprinklr to support its CXM strategy.

July 7, 20235 min read

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PRIDE 2023 MARKETING—9 KEY TAKEAWAYS, NUMBERS AND STATS

Sprinklr data on public conversations around Pride 2023.

June 30, 20235 min read

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Sprinklr Upgrades Generative AI Conversational Bots and Releases 110 New Features

Delivers AI and Generative AI capabilities designed to supercharge agent productivity.

June 21, 20235 min read

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June 14, 20234 min read

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Clemson University Selects Sprinklr to Power Research and Train Next Generation of Social Media Professionals

Students use Sprinklr to conduct research for local organizations and prepare for a job in social media.

June 12, 20233 min read

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Sprinklr Announces First Quarter Fiscal 2024 Results

Sprinklr reported financial results for its first quarter ended April 30, 2023.

June 5, 20235 min read

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Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions

Sprinklr AI+ brings generative AI to customer experience with a commitment to enterprise-level governance, security, and data privacy.

May 23, 20235 min read

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Sprinklr Announces Date of First Quarter Financial Results

he company’s first quarter of fiscal year 2024 financial results will be released after market close on June 5, 2023.

May 15, 20235 min read

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The Customer Is Always The Hero

Sprinklr CEO/Founder Ragy Thomas explains why Sprinklr's mission is to enable every organization on the planet to make their customers happier.

May 14, 20235 min read

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66% of Marketers Lack Confidence in Ability to Achieve Revenue Goals, According to CMO Council and Sprinklr Research

New research highlights the importance of data/analytics for marketers working to protect budgets and prove ROI in 2023.

May 11, 20235 min read

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Sprinklr Expands Presence in India with New Office in Gurgaon

Sprinklr is opening a new office in Gurgaon, India at the heart of Gurgaon's business district and is the global R&D hub for Sprinklr.

May 8, 20235 min read

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How British Advertisers Have Prepared for the Coronation of King Charles III

Sprinklr analyzed public mentions of the coronation across digital channels to highlight how the public is reacting to this event.

May 4, 20233 min read

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Inside the CCaaS Market with Sprinklr

CX Today's Charlie Mitchell hosts Ken Madrigal, Senior Director of Unified CXM Best Practices Group at Sprinklr

May 3, 20235 min read

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4 Ways To Capture Hearts And Minds In A Hybrid And Remote World

Sprinklr's Chief Culture & Talent Officer Diane K. Adams explains a few tips you can implement to create an energized company in a hybrid or remote world.

May 2, 20235 min read

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Sprinklr Is In the CCaaS Market, and It’s Not Here to Play Around

Video with Sprinklr CEO/Founder Ragy Thomas discussing contact center experiences, and Sprinklr’s battle to change the status quo.

April 28, 20235 min read

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The Changing Role of CMOs: Building Better Customer Experiences

The role of today’s CMO has changed significantly with technologies such as Artificial Intelligence shaking up how brands approach marketing.

April 25, 20235 min read

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Sprinklr Appoints Haitham Elkhatib to Senior Vice President of Growth Markets

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets.

April 24, 20233 min read

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How to Build a World Class B2B Ambassador Program in 5 Easy Steps

Partnering with the most trusted and influential voices in your industry to advocate on content that customers actually want can be a game changer for B2B companies.

April 10, 20235 min read

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BWT Alpine F1® Team Extends Sprinklr Partnership to Enhance Fan Experience

BWT Alpine F1 Team is pleased to confirm a three-year partnership renewal with Sprinklr (NYSE: CXM) as official partner and Unified-CXM platform provider for the team and the wider Alpine brand.

April 10, 202310 min read

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Alpine F1 team signs three-year extension with Sprinklr

Partnership extension focuses on enhancing fan experience.

April 6, 20235 min read

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Outsmarting Adversities: 4 CX Challenges to Address in 2023

Brands that build agile, customer-centric technology frameworks will be able to steadily adapt — and deliver stellar results.

April 6, 20235 min read

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It's Time for Digital Customer Service with Ragy Thomas, Founder & CEO at Sprinklr

Sprinklr CEO/Founder Ragy Thomas discusses digital customer service, and how it’s now essential for companies in every industry to embrace it if they haven’t already started doing so.

April 3, 20235 min read

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Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams

Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities.

March 30, 202310 min read

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Sprinklr Announces Fourth Quarter and Full Year Fiscal 2023 Results

The unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2023.

March 28, 202310 min read

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Fighting for Relevance: Why CX Needs to Stay Ahead or Risk Falling Behind

Sprinklr CEO/Founder Ragy Thomas explains the strategic importance of updating contact centers for the digital future.

March 24, 20232 min read

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Why brands today are seeking Unified Customer Centric Solutions?

CXOToday exclusive interview with Arun Pattabhiraman, CMO, Sprinklr

March 24, 20232 min read

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Sprinklr Announces 120 New Customer Service and 25 New AI Innovations to Elevate Omnichannel Customer Service

Sprinklr Service helps its customers redefine service for digital consumers.

March 22, 20234 min read

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Sprinklr Named a Leader in the 2023 Gartner® Magic QuadrantTM for Content Marketing Platforms for the Fourth Consecutive Year

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth year in a row.

March 16, 20235 min read

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Sprinklr Study Finds 60% of Brands Struggle with Ineffective AI for Customer Service

Only 22% of customer service leaders say their organization has completely unified customer data and a majority struggle with analyzing, utilizing, and sharing data.

March 13, 20235 min read

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Sprinklr Named a Challenger in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company has been named a Challenger in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms report.

March 8, 20235 min read

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Sprinklr Announces Date of Fourth Quarter Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter of fiscal 2023 financial results will be released after market close on, Wednesday March 29, 2023.

March 8, 20234 min read

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Sprinklr Announces Local Data Hosting Solution in Australia & New Zealand

The ability to host data locally is critical to support continued regional growth.

March 1, 20234 min read

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The State of Qatar Debuts Unified Citizen Experience Management Platform for Government Services

New Citizen Experience Center of Excellence powered by Sprinklr expected to unify omnichannel citizen experiences across 40 public agencies and 30+ digital channels on a centralized platform.

February 15, 202310 min read

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CSGDB launches ‘Participate’ platform with Sprinklr

The State of Qatar is using Sprinklr to provide unified digital services to citizens and visitors.

February 15, 20235 min read

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Sprinklr Appoints Jacob Scott as General Counsel and Corporate Secretary

The unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023.

February 14, 20235 min read

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Why Brands Need to Pay Attention to This Year’s Snack Bowl

The Super Bowl is an opportunity for brands to engage with customers across digital channels.

February 13, 20235 min read

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Samsung Partners with Sprinklr to Reinvent the Shopping Experience

Sprinklr is making it possible for Samsung to deliver content from social media channels directly via its commercial display products.

January 19, 20237 min read

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Samsung and Sprinklr Partner to Reinvent the Shopping Experience

Sprinklr solutions for real-time social and digital content now integrate directly with Samsung SMART Signage and Hospitality Displays.

January 17, 20235 min read

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Ferrara Candy Sweetens Social Customer Service with Sprinklr

Sprinklr Service, Sprinklr Insights, and Sprinklr Social drive efficient operations and engaging customer experiences.

January 12, 20235 min read

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El Corte Inglés selects Sprinklr to enhance shopping experience

The retailer will use Sprinklr's product suites to improve its digital customer experience.

January 11, 20235 min read

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Europe's Largest Department Store El Corte Inglés Transforms Shopping Experience with Sprinklr

Leveraging three Sprinklr product suites to enhance digital engagement for customers

January 11, 20235 min read

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Sprinklr and Sitel Group® Partner to Enhance the Contact Center with Social Customer Service

This global partnership combines the unmatched expertise in the digital CX services space of Sitel Group® with Sprinklr’s leading Unified-CXM platform to empower brands to deliver memorable customer experiences across digital channels.

January 10, 20235 min read

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Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research.

December 22, 20225 min read

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How can brands retain customer loyalty? Put humans at the center of marketing, says Ragy Thomas

A human-centered approach is bound to pay off, says Ragy Thomas, founder and CEO of Sprinklr, because there's no alternative.

December 18, 20225 min read

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Sprinklr Announces Third Quarter Fiscal 2023 Results

Sprinklr (NYSE: CXM) announced its third quarter fiscal 2023 results.

December 7, 20225 min read

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Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Service to improve the efficiency and scale of its digital customer service.

November 21, 20225 min read

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Sprinklr to Present at Barclays Conference on December 7

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Manish Sarin, Sprinklr’s Chief Financial Officer, will be participating in a fireside chat at Barclays Conference.

November 21, 20223 min read

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Sprinklr Announces Local Data Hosting Solution In UAE

Sprinklr announced its expanded presence in the Middle East with a data hosting solution in the UAE.

November 15, 20225 min read

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Sprinklr Announces Date of Third Quarter Financial Results

Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website.

November 15, 20225 min read

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Sprinklr Announces Local Data Hosting Solution in the United Arab Emirates

In the last year, Sprinklr roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth

November 15, 20225 min read

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Sprinklr Teams With Salesforce To Unify CXM And CRM

Sprinklr and Salesforce are expanding their partnership to help companies unify CXM and CRM.

November 10, 20225 min read

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The Drill Down Podcast with Sprinklr CEO/Founder Ragy Thomas

Sprinklr CEO/Founder Ragy Thomas (CXM) discusses plans for long-term growth and beating the competition.

October 26, 20223 min read

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Reddit Reveals First 4 Alpha Partners for Its Upcoming Ads API

Sprinklr is one of Reddit’s first alpha partners for its Ads API.

October 26, 20225 min read

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October 25, 20223 min read

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The Holy Grail of Finance: Real Time Data, Sustainable Growth and a Solid Bottom Line with Manish Sarin, CFO at Sprinklr

Manish Sarin, Sprinklr’s CFO, discusses how to create sustainable growth and the differences between managing a public vs. private company.

October 25, 20223 min read

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Sprinklr Positioned for Public Sector Growth with FedRAMP Authorized CXM Platform

Government customers can unify citizen experience in compliance with the most rigorous security and infrastructure standards.

October 18, 20223 min read

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Sprinklr Partners with Abu Dhabi Digital Authority to Adopt and Scale Unified-CXM Programs

Global Unified Customer Experience Software provider continues to scale operations in the Middle East.

October 11, 20225 min read

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Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts.

October 10, 20225 min read

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Sprinklr Expands Research and Development Center in Singapore

The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital customer experiences with Sprinklr

October 2, 20225 min read

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Sprinklr Announces Second Quarter Fiscal 2023 Results

Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 results.

September 8, 20223 min read

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Revenue Builders Podcast: Lessons Learned from Sprinklr CRO Luca Lazzaron

As Sprinklr’s CRO, Luca talks about the most challenging aspects of transitioning from a private to a public company, and the difference between having a committed versus a compliant team.

September 4, 20225 min read

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The CFO Playbook Podcast with Manish Sarin, CFO at Sprinklr

This episode of the CFO Playbook features an interview with Manish Sarin, CFO at Sprinklr. He is an experienced public company executive leading finance teams, investor relations, and corporate development.

September 4, 20225 min read

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CXM with a Sprinkling of Simplicity: The 2022 CRM Conversation Starters

Sprinklr is a 2022 CRM Conversation Starter in Destination CRM. According to the article, Sprinklr is showing up in all the right places thanks to several significant moves in the past 12 months.

September 4, 20225 min read

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Sprinklr to Present at the Citi 2022 Global Technology Conference

Ragy Thomas, Sprinklr’s Founder, Chairman and Chief Executive Officer, and Manish Sarin, Chief Financial Officer will be participating at the Citi conference.

August 23, 20225 min read

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Sprinklr Receives ISO 27001 Certification for Security Management

Globally recognized ISO/IEC 27001:2013 certification demonstrates Sprinklr’s commitment to information security

August 22, 20225 min read

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Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr’s second quarter of fiscal 2023 financial results will be released after market close on Thursday, September 8th, 2022.

August 21, 20225 min read

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What You Need to Know About Marketing on TikTok

Marketing on TikTok is a must for brands targeting younger generations. But the video-based platform comes with some challenges you'll have to overcome.

August 9, 20228 min read

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Sprinklr Executive Interview with Arun Pattabhiraman, CMO, Sprinklr

Sprinklr’s CMO discusses his role and Sprinklr’s customer support capabilities.

August 4, 20225 min read

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Customer-led Marketing: How Groupon put customers at the center of their marketing plans

This article discusses case studies about improving your marketing by learning from customers using social listening.

August 2, 20225 min read

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Why Swim Lanes No Longer Matter

Sprinklr CFO Manish Sarin speaks with Jack Sweeney and the CFO Thought Leader podcast about his experiences and how CFOs can drive change within their organizations.

July 12, 20225 min read

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Digitally transforming customer-facing functions with AI: Sprinklr CEO

Digitally transforming customer-facing functions with AI: Sprinklr CEO

July 12, 20225 min read

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The Forbes World’s Most Influential CMOs List: 2022

The Forbes World’s Most Influential CMOs List: 2022

July 11, 20225 min read

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Sprinklr Report: 5 Models of Influence: Inspiration from Forbes’ 2022 World’s Most Influential CMOs

Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand

July 5, 20225 min read

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Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes

Sprinklr Service is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Service.

June 21, 20223 min read

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Sprinklr named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine

Sprinklr is named one of the Best Workplaces in New York in 2022 by Great Place to Work and Fortune Magazine. This is Sprinklr’s second year in a row being named to this prestigious list.

June 15, 20223 min read

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Sprinklr Launches Definitive Benchmarking Report On Social Media Customer Care

Proprietary analysis of more than 2 billion public messages from 13,000 organizations will help marketers evaluate social care maturity and compare strategies utilized by best-in-class brands.

June 2, 20225 min read

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Sprinklr Platform Now Available in the Google Cloud Marketplace

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP).

May 31, 20222 min read

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Evaluating CCaaS Platforms: CX Today Expert Round Table

Industry experts suggest critical considerations for those assessing CCaaS solutions.

May 27, 202210 min read

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TikTok and Sprinklr Expand Partnership to Help Brands Unify and Scale Organic and Paid Content

New York, NY, May 26, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with TikTok as an official partner in its all-new TikTok Content Marketing Specialty that is a part of the TikTok Marketing Partner Program. Sprinklr was TikTok’s first advertising partner in 2020, and the addition of the Content Marketing Specialty makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content campaigns on TikTok.

May 26, 20222 min read

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TikTok partners with Sprinklr and more to make it easier for brands to reach users

TikTok partners with Sprinklr and more to make it easier for brands to reach users

May 26, 20222 min read

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Sprinklr Announces Date of First Quarter Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s first quarter of fiscal 2023 financial results will be released after market close on Tuesday, June 14, 2022.

May 17, 20222 min read

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Sprinklr Reveals Twilio Integration; Google to Release AI-Based Meeting Features

Sprinklr now offers an integration between Twilio's voice and SMS technology into its Sprinklr Service.

May 16, 20225 min read

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Sprinklr Integrates with Twilio

Sprinklr has integrated Twilio voice and SMS technology into Sprinklr Service.

May 13, 20222 min read

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Sprinklr Creates the Next Generation Contact Center, Powered by Twilio Partnership

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today’s leading brands.

May 12, 20225 min read

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Sprinklr Announces New Chief Marketing Officer, Arun Pattabhiraman

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer.

May 10, 20222 min read

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Data-Driven Work Cultures: Paul Herman of Sprinklr On How To Effectively Leverage Data To Take Your Company To The Next Level

Paul Herman, Vice President of Customer Engagement and Market Intelligence, shares helpful life lessons and advice on making data effective for any organization.

May 8, 20225 min read

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Sprinklr Launches Voice Integration with Amazon Connect to Unify the Contact Center

With Sprinklr Service and Amazon Connect, brands can integrate contact center operations to create better customer experiences at every touchpoint on every channel.

April 25, 20225 min read

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Sprinklr CFO Manish Sarin Interview with PYMNTS.COM

Chief financial officers (CFOs) used to be controllers, whose primary job was making sure the books got closed on time without any errors. Today, a CFO’s role is to be a “chaperone for investment dollars,” Sprinklr CFO Manish Sarin told PYMNTS

April 13, 20225 min read

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Sprinklr Founder and CEO Ragy Thomas Interview with TD Ameritrade, Trading 360

Sprinklr Founder and CEO Ragy Thomas joined Trading 360 with Nicole Petallides to discuss the Company’s Q4 and full-year 2022 earnings, the company’s future, and market trends.

April 7, 202210 min read

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Sprinklr Announces Fourth Quarter and Full Year Fiscal 2022 Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022.

April 6, 20225 min read

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Sprinklr Named a Leader in the 2022 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Third Consecutive Year

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row.

March 31, 20223 min read

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Sprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2022 Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management platform for modern enterprises, today announced that the company’s fourth-quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

March 18, 20222 min read

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BWT Alpine F1® Team Taps Sprinklr to Unify and Turbocharge Fan Experiences

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1® Team and the wider Alpine Business Unit.

March 9, 20225 min read

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Sprinklr’s Doug Balut Recognized as 2022 CRN® Channel Chief

A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

February 9, 20225 min read

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Deloitte and Sprinklr Enter Business Agreement in Korea for Digital Customer Experience Innovation

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology.

February 9, 20225 min read

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Sprinklr Launches in AWS Marketplace

Sprinklr customers now have the option to get started even more easily with availability in the AWS Marketplace.

January 31, 20223 min read

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Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering

Sprinklr Service Voice helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call.

January 20, 20225 min read

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Sprinklr Announces Leadership Changes and Board Appointment; Affirms Guidance for Q4 and Full Year FY 2022

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced several leadership changes, an appointment to its board of directors, and reiterated financial guidance

January 13, 20225 min read

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Sprinklr Announces Strategic Partnership with Google Cloud to Drive Unified Customer Experience Management for Global Enterprises

Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency.

December 16, 20215 min read

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Sprinklr Announces Third Quarter Fiscal 2022 Results

Sprinklr announced its third quarter fiscal 2022 results oThursday, December 9, 2021.

December 9, 20215 min read

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Sprinklr Achieves Gold Sustainability Rating from EcoVadis

Sprinklr today announced that it has received a Gold sustainability rating from EcoVadis, the world’s most trusted provider of business sustainability ratings.

December 1, 20215 min read

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Sprinklr Announces Date of Third Quarter Financial Results

The company’s third quarter of fiscal 2022 financial results will be released after market close on Thursday, December 9, 2021.

November 18, 20215 min read

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The Total Economic Impact Study of Sprinklr Service Shows 210 Percent Return on Investment

Forrester study shows how Sprinklr Service can drive millions of dollars in cost savings with advanced AI and automation for customer service agents.

November 16, 20215 min read

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Unified CXM Company Sprinklr Unveils AI Studio

Sprinklr introduced Sprinklr AI Studio, a new capability in Sprinklr Insights that empowers users to easily create and customize AI models without writing code.

November 10, 20214 min read

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Sprinklr Introduces AI Studio: No-Code Machine Learning for Increased Productivity and Real-Time Insights

Sprinklr AI Studio is a new capability that empowers users to easily create and customize AI models without writing code.

November 9, 20215 min read

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Sprinklr Announces Early Lock-Up Release

Sprinklr Announces Early Lock-Up Release

November 3, 20215 min read

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Sprinklr Named to Inc.’s 2021 Best-Led Companies List

Sprinklr been named to Inc.’s prestigious first annual Best-Led Companies list — a data-driven list of U.S.-based companies with the strongest management excellence.

November 2, 20215 min read

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Sonos Triples Return on Advertising Spend with Sprinklr

Sonos increases revenue and achieves the best performing quarter in the company’s history using Sprinklr's Unified-CXM platform.

October 28, 20215 min read

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Sonos Triples Return On Advertising Spend With Sprinklr

As a result of unifying and optimizing its marketing campaigns with Sprinklr, Sonos tripled return on ad spend.

October 28, 20214 min read

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Sprinklr CEO Ragy Thomas - Unified CXM Could Be The Next Big Thing

Sprinklr CEO/Founder Ragy Thomas explains why unified customer experience management (Unified-CXM) is crucial for every company in any industry.

October 28, 20215 min read

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Sprinklr Industry Benchmarking Reports Reveal Best Practices for Improving Digital Customer Experiences

Sprinklr unveiled its Industry Benchmarking Reports for Digital Unified-CXM.

October 25, 20215 min read

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Sprinklr Recognized With Cigna Well-Being Award

Sprinklr is the recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees.

October 14, 20215 min read

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Sprinklr Introduces the Next Generation of Unified Sprinklr Service for Faster Service, Engagement at Scale, and Increased Revenue

New Sprinklr Service innovations provide companies with the ability to unify the agent and customer experience across channels in one platform.

October 4, 20215 min read

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Introducing Sprinklr Complaints Management for Australia’s Regulatory Guidance 271 Requirements

Sprinklr Complaints Management is built to help banking, financial services, and insurance companies comply with Australia’s Regulatory Guidance 271 (RG 271) requirements.

October 4, 20215 min read

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Forbes Ranks World’s Most Influential CMOs, Featuring Preeminent Chief Marketing Officers Who Are Challenging the Status Quo to Create Lasting Impact

Developed with primary research from Sprinklr and data from LinkedIn, the World’s Most Influential CMOs list for 2021 provides a comprehensive look at the top marketing leaders who are challenging the status quo.

September 29, 20215 min read

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Forbes World's Most Influential CMOs 2021

This is the fifth year in a row that Sprinklr was the primary research partner for the Forbes World's Most Influential CMOs list.

September 29, 20215 min read

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Sprinklr CEO Ragy Thomas Attributes His Tech Company’s Success To Having A ‘Happier’ Workforce

Ragy Thomas, CEO and Founder of Sprinklr, says the company's mission is to “enable every organization on the planet to make their customers happier."

September 28, 20214 min read

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Sprinklr Achieves AWS Government Competency Status

Sprinklr has achieved has achieved Amazon Web Services (AWS) Government Competency status. This reflects Sprinklr’s expertise in delivering a unified platform that leverages AWS services to address specific public sector needs.

September 27, 20215 min read

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Why This Software Entrepreneur Says Being Happy Is His Superpower

Ragy Thomas, the founder and CEO of Sprinklr, believes optimism is key to solving problems.

September 22, 20215 min read

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The Human Factor with Sprinklr CEO/Founder Ragy Thomas

Eric Schurenberg, Chief Executive Officer at Mansueto Ventures, home of Inc. and Fast Company, chats with Sprinklr CEO/Founder Ragy Thomas.

September 20, 20215 min read

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Global Study Reveals Over 90% of Organizations are Missing Key CXM Capabilities to Drive Business Results

Sprinklr released the results of its study conducted by Forrester Consulting to explore how decision makers are using data insights to deliver better customer experiences.

September 15, 20215 min read

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Sprinklr: Can 'Soup to Nuts' Run the Front Office?

Tiernan Ray of The Technology Letter writes about Sprinklr's Unified-CXM platform.

September 14, 20215 min read

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Sprinklr Announces Second Quarter Fiscal 2022 Results

Sprinklr Announces Second Quarter Fiscal 2022 Results

September 9, 20215 min read

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Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr Announces Date of Second Quarter Financial Results

August 24, 20215 min read

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Sprinklr named a leader in The Forrester Wave™: Social Suites, Q3 2021 report

Sprinklr named a leader in The Forrester Wave: Social Suites, Q3 2021 report by offering a formidable and intensely customizable unified platform.

August 10, 20212 min read

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Sprinklr Named a Leader in Social Suites Evaluation Q3, 2021 by Independent Research Firm

Sprinklr is named a leader in The Forrester Wave™: Social Suites, Q3 2021 report.

August 9, 20215 min read

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Continente, Portugal’s Leading Food Retailer, Selects Sprinklr to Accelerate its Customer Experience Strategy

Continente – Portugal’s largest food retailer – is using Sprinklr to support its long-term engagement strategy.

July 29, 20215 min read

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Mashreq, One of the UAE’s Best Performing Banks, Selects Sprinklr to Drive Unified Customer Experiences

Mashreq – one of the leading financial institutions in the UAE – is using Sprinklr to advance its customer-centric strategies.

July 27, 20215 min read

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Sprinklr on Fortune's Best Place to Work in NYC list

Sprinklr is on Fortune's Best Place to Work in NYC list

July 15, 20212 min read

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Sprinklr Announces Closing of Initial Public Offering

Sprinklr Announces Closing of Initial Public Offering

June 25, 20215 min read

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From Social Media Roots To Customer Experience Management, Sprinklr’s IPO Ambitions Come To Fruition

New York-based Sprinklr debuted on the New York Stock Exchange under the ticker symbol CXM.

June 23, 20215 min read

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Sprinklr CEO on the company’s public debut

Sprinklr founder and CEO Ragy Thomas joins “TechCheck” to discuss the company’s debut on the NYSE.

June 23, 20212 min read

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Sprinklr Announces Pricing of Initial Public Offering

Sprinklr Announces Pricing of Initial Public Offering

June 22, 20215 min read

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Merkle and Sprinklr Expand Partnership

Merkle, a leading, data-driven, technology-enabled performance marketing agency is expanding its partnership with Sprinklr by offering support to clients in the Netherlands.

June 14, 20215 min read

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Sprinklr Files Registration Statement for Proposed Initial Public Offering

Sprinklr Files Registration Statement for Proposed Initial Public Offering

May 28, 20215 min read

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Software provider Sprinklr reveals 19% jump in revenue in IPO filing

Sprinklr made public its plans for a stock market listing in the United States, revealing a 19.3% rise in annual revenue.

May 28, 20215 min read

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Announcing Sprinklr for Higher Education – empowering universities with advanced AI to transform community engagement

New AI offering turns education data into insights for an improved student, alumni, and faculty experience.

May 3, 20215 min read

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Sprinklr Helps PUMA Expand its Customer Experience Management (CXM) Roadmap

Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales

April 29, 20215 min read

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Sprinklr Helps PUMA Expand its Customer Experience Management (CXM) Roadmap

Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales.

April 29, 20215 min read

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Sprinklr Named a Leader in the 2021 Gartner Magic Quadrant for Content Marketing Platforms

Sprinklr has been recognized as a "Leader" in the Gartner Magic Quadrant for Content Marketing Platforms, 2021.

April 14, 20215 min read

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Sprinklr expands partnership with EDP to accelerate its digital transformation

EDP, the Portuguese electric utilities company, is expanding its use of Sprinklr in order to drive operational efficiencies while transforming the way it interacts with employees and customers across digital channels.

April 5, 20215 min read

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Sprinklr Announces Confidential Submission of Draft Registration Statement for Proposed Initial Public Offering

Sprinklr announced that it has confidentially submitted a draft registration statement on Form S-1 with the SEC relating to the proposed initial public offering of its common stock.

March 15, 20215 min read

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Sprinklr Named a Leader in Sales Social Engagement Solutions, Q1 2021 Analyst Report

Sprinklr has been named a leader in the Forrester Research report, The Forrester Wave: Sales Social Engagement Solutions, Q1 2021.

March 11, 20215 min read

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Sprinklr Announces New R&D Center in Singapore

Sprinklr announced its expanded presence in Singapore with a new R&D center. This new facility reinforces Sprinklr’s position as a leading CXM provider, supporting valuable brands in Asia Pacific, including Samsung, Gojek, StarHub and Changi Airport Group.

March 11, 20215 min read

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CTT Portugal Post, Portugal’s Postal Operator, Selects Sprinklr to Accelerate its Digital Customer Experience Strategy

The national postal service and leading logistics operator of Portugal is partnering with Sprinklr to modernize its digital customer service capabilities while automating manual processes with AI

February 25, 20215 min read

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Sprinklr’s Doug Balut Recognized as 2021 CRN® Channel Chief

Sprinklr's SVP of Global Alliances, Doug Balut, is named a 2021 CRN Channel Chief.

February 8, 20215 min read

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Greyhound Unlocks Critical Customer Insights During COVID-19 Pandemic with Sprinklr

Greyhound, the largest provider of intercity bus transportation in North America, uses Sprinklr’s CXM platform to gain valuable insights from social listening.

January 28, 20215 min read

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Sprinklr and X, formerly Twitter Deliver the 2021 Customer Care Report

Sprinklr partnered with X, formerly Twitter to publish the report, From AM to DM: X, formerly Twitter customer care in a 24/7 world. The report identifies best practices and trends for brands practicing customer support on X, formerly Twitter across industries.

January 26, 20215 min read

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Sprinklr Achieves FedRAMP Ready Status

Sprinklr achieved FedRAMP Ready status, the first step on the path towards full authorization based on the stringent technical and security requirements mandated by federal agencies. Sprinklr is on its way to becoming FedRAMP authorized.

January 14, 20215 min read

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Sprinklr Announces Integration with Quora

Sprinklr is now the first and only enterprise software platform to offer brands full access to 11 years of historical data and real-time insights on Quora.

December 9, 20205 min read

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Nordea Selects Sprinklr to Help Transform Banking Experiences Across Digital Channels

Nordea, the largest financial group in Northern Europe, uses Sprinklr to unify customer support, engagement, advertising, and research.

December 8, 20205 min read

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November 19, 20205 min read

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Sprinklr Named a Leader in The Forrester Wave: Social Listening Platforms, Q4 2020 Report

Sprinklr today announced its leadership position in the Forrester Research report, The Forrester Wave: Social Listening Platforms, Q4 2020.

November 11, 20205 min read

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Sprinklr Partners with Mediaocean to Integrate the Social Ad Buying Experience

Sprinklr and Mediaocean announced a partnership to help global agencies automate the planning, buying, and measurement of social media advertising.

November 10, 20205 min read

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Sprinklr Supports L’Oréal’s Customer Care Transformation Across 36 Brands

Sprinklr will help the world’s largest cosmetics company achieve its global mission of bringing beauty to all people by responding to 100% of customer inquiries.

October 28, 20205 min read

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Forbes and Sprinklr Announce The World’s Most Influential CMOs

The World's Most Influential CMOs ranking features preeminent Chief Marketing Officers who are finding action-forward solutions to create a more diverse future.

October 1, 20205 min read

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Sprinklr Joins Adobe Exchange Partner Program to Help Marketers Manage Paid, Owned and Earned Campaigns Across Modern Channels

Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels

September 30, 20205 min read

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Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service

New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter.

September 29, 20205 min read

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Sprinklr Wins TSIA STAR Award for Innovation in Support Services Automation

Award recognizes Sprinklr’s unparalleled focus on customer support through its Sprinklr Service product, particularly in the face of COVID-19

September 17, 20205 min read

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Sprinklr is Named to the 2020 Forbes Cloud 100

Recognized for the fifth year in a row as a leading software company

September 16, 20205 min read

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Sprinklr Raises $200 Million at $2.7 Billion Valuation

Sprinklr has raised $200 million at a $2.7 billion valuation that we’ll use to double-down on the value we’re creating for customers.

September 9, 20205 min read

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Sprinklr Wins 2020 TrustRadius Top Rated Awards

 TrustRadius, a top B2B review platform, has recognized Sprinklr as a winner of the 2020 Top Rated Award in the Social Media Management and Social Media Monitoring categories.

September 2, 20205 min read

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Sprinklr is Named to the Forbes 2019 Cloud 100

Sprinklr is ranked 28th out of 100 companies recognized for its consistent growth, values-driven culture, and happy customers

September 2, 20205 min read

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Sprinklr Adds Advanced AI to the World Health Organization’s Health Alert Service on Messenger from FacebookWHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19

The English version of the WHO Health Alert service on Messenger was enhanced with conversational AI capabilities. Users can now type concerns in natural language and obtain official WHO health information, advice, and guidance on COVID-19.

August 31, 20205 min read

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Announcing Sprinklr Community: Self-Service Support for Customer Care

Announcing Sprinklr Community: Self-Service Support for Customer Care Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas NEW YORK, NY — August 11, 2020 – Sprinklr, the world’s leading Customer Experience Management platform (CXM), today announced the launch of Sprinklr Community, a self-service online&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/announcing-sprinklr-community-self-service-support-customer-care/"></a>

August 11, 20204 min read

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Sprinklr Enables ServiceNow CSM Customers to Modernize Customer Care with AI and Access to Social and Messaging Channels

The ServiceNow Customer Service Management (CSM) and Sprinklr Service integration helps brands decrease case resolution time, cut costs, and reduce customer churn.

August 6, 20205 min read

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Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk

System administrators and IT teams can now can develop, build, and train new integrations and capabilities in an isolated environment

July 30, 20205 min read

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Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk

Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.

July 30, 20205 min read

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Why Marketing is Undergoing a Renaissance with Sprinklr’s Grad Conn

Marketing is no longer about broadcasting your perfectly worded corporate ad read to a captive audience. It’s about honest back-and-forth conversations on platforms like review sites and social media.

July 14, 20205 min read

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Sprinklr Announces Integration with Google’s Business Messages

Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform.

June 25, 20205 min read

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Sprinklr Named to IDG Insider Pro and Computerworld’s 2020 list of 100 Best Places to Work in IT

Sprinklr Named to IDG Insider Pro and Computerworld’s 2020 list of 100 Best Places to Work in IT NEW YORK, NY — June 23, 2020 – Sprinklr, the leading Customer Experience Management platform (CXM), today was named to IDG&#8217;s Insider Pro and Computerworld’s 2020 list of Best Places to Work in IT. Sprinklr was selected&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-idg-insider-pro-computerworlds-2020-list-100-best-places-work/"></a>

June 23, 20205 min read

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The Prada Group Selects Sprinklr to Reach a New Generation of Luxury Customers through Modern Channels

Global leader in luxury goods will create immersive brand experiences across social channels.

May 19, 20205 min read

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Prada Partners With Sprinklr to Reinforce Digital, Reach Out to New Generation

The leading Customer Experience Management platform will help Prada in its digital transformation, optimize its return on spending and protect its brand reputation.

May 19, 20205 min read

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Merkle and Sprinklr Partner in the Middle East to Pioneer a New Way for Brands to Create Memorable Customer Experiences

Merkle and Sprinklr Partner in the Middle East to Pioneer a New Way for Brands to Create Memorable Customer Experiences DUBAI, 18th May, 2020: Merkle, a leading technology-enabled, data-driven performance marketing agency and part of the Dentsu Aegis Network, has today announced they are partnering with Sprinklr, the leading Customer Experience Management platform (CXM), in the&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/merkle-sprinklr-partner-middle-east-pioneer-new-way-brands-create-memorable-customer-experiences/"></a>

May 18, 20204 min read

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Sprinklr and TikTok Launch New Advertising Partnership

Sprinklr and TikTok Launch New Advertising Partnership Sprinklr is the first enterprise software platform to support ad creation and management on TikTok Helping brands reach a crucial audience on the world’s most downloaded app NEW YORK, NY — April 28, 2020 – Sprinklr, the leading Customer Experience Management platform (CXM), today announced it is integrating&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-tiktok-launch-new-advertising-partnership/"></a>

April 28, 20205 min read

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Sprinklr Becomes TikTok’s First Advertising API Partner

Partnering with Sprinklr lets TikTok access the brands and buyers already using the Sprinklr platform. Meanwhile, those buyers can now include TikTok in cross-platform campaign measurement.

April 28, 20205 min read

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Sprinklr helps World Health Organization use Messenger from Facebook to Combat COVID-19 Misinformation

With Sprinklr’s support, WHO was able to quickly deploy the WHO Health Alert on Messenger. This AI-powered bot makes it possible for users to ask questions and instantly get information about COVID-19. 

April 16, 20205 min read

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Sprinklr Powers the World Health Organization’s COVID-19 Dashboard

Informative, public data visualizations help governments and agencies easily understand the impact of COVID-19 around the world

April 15, 20205 min read

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Messenger Launches WHO 'Health Alert' Bot to Provide COVID-19 Information

Facebook has partnered with the World Health Organization to launch a new chatbot on Messenger which will provide users with accurate, timely info about the COVID-19 pandemic.

April 15, 20205 min read

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Sprinklr and Messenger Partner to Support Health Organizations During COVID-19

Sprinklr and Messenger Partner to Support Health Organizations During COVID-19 Sprinklr is part of a new program that Facebook’s Messenger is launching to help health organizations connect with developers that can assist them in optimizing Messenger experiences to more effectively share timely and accurate information to concerned citizens New York, NY &#8212; March 23, 2020&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-messenger-partner-support-health-organizations-covid-19/"></a>

March 23, 20203 min read

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Tech Talk with Sprinklr CEO and Founder Ragy Thomas

Ten years later, the modern channels changed the rules of the game, and you need to take a unified approach that cuts across silos and is based on real customer data that’s legally available to you. You can never be certain with these things, but we bet the farm on it. And that’s the reason behind our growth.

March 5, 20205 min read

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February 27, 20205 min read

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February 23, 20201 min read

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Sprinklr Named to Constellation ShortLists for Social Engagement & Listening and Social Advertising Management

Sprinklr Named to Constellation ShortLists for Social Engagement & Listening and Social Advertising Management Sprinklr was selected by Constellation analysts through a process that includes client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research New York, NY &#8212; February 12, 2020 &#8212; Sprinklr, the Modern Customer Experience Management (CXM) Platform,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-constellation-shortlists-social-engagement-listening-social-advertising-management/"></a>

February 12, 20206 min read

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Sprinklr Wins 2020 DMN Marketing Cloud Company of the Year Award

Sprinklr Wins 2020 DMN Marketing Cloud Company of the Year Award Honoring Sprinklr’s ability to unify many departments with a single platform for customer experience management New York, NY &#8212; February 11, 2020 &#8212; Sprinklr, the Modern Customer Experience Management (CXM) Platform, is proud to be recognized by Direct Marketing News (DMN), as the Marketing&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-wins-2020-dmn-marketing-cloud-company-year-award/"></a>

February 11, 20205 min read

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Sprinklr Expands to Mexico and Central America

Sprinklr Expands to Mexico and Central America Local support helps companies like Tecnológico de Monterrey create memorable customer experiences Sprinklr also opened its first office in Chicago to serve Midwest clients New York, NY &#8212; January 27, 2020 &#8212; Sprinklr, the world’s first Unified Front Office for Modern Channels, today announced it is expanding operations&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-mexico-central-america/"></a>

January 27, 20205 min read

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Sprinklr Acquires Nanigans’ Social Advertising Business

Surpassing $1.5 billion in annualized ad spend – creating the dominant advertising platform for social media.

December 3, 20195 min read

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November 20, 20191 min read

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Sprinklr Launches Live Chat for Fast, Personalized Customer Support

Enabling real-time conversations with customers while they’re on a brand’s website and mobile apps.

November 6, 20195 min read

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Sprinklr Wins the 2019 Adweek Readers’ Choice Best of Tech Awards

Sprinklr Wins the 2019 Adweek Readers’ Choice Best of Tech Awards Leading the Social Influencer/Social Marketing Management category &nbsp; New York, NY – October 22, 2019 – Sprinklr, the world’s first Unified Front Office for Modern Channels, today announced that it is the winner of the 2019 Adweek Readers’ Choice Best of Tech Awards for top&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-wins-2019-adweek-readers-choice-best-tech-awards/"></a>

October 21, 20196 min read

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Sprinklr Named the Only Leader in Social Suites Q4 2019 Report by Independent Research Firm

Achieved the highest score among all reviewed vendors in the current offering and market presence categories, and among the highest scores in the strategy category.

October 10, 20195 min read

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Sprinklr Launches AI-Powered Smart Responses for Brand Engagement and Customer Care

Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.

September 24, 20195 min read

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Sprinklr Appoints Dan Haley as First General Counsel and Corporate Secretary

Sprinklr, the world’s first Unified Front Office Platform for Modern Channels, today announced the appointment of Dan Haley as General Counsel and Corporate Secretary. In this role, Haley brings deep government and private sector experience to overseeing Sprinklr’s global legal functions. 

September 12, 20192 min read

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Sprinklr Wins the Frost & Sullivan 2018 North America Customer Value Leadership Award

The global research and consulting organization recognizes Sprinklr’s social suite for “out-performing single-purpose solutions” and optimizing a brand’s customer experience management strategy

September 11, 20195 min read

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August 13, 20191 min read

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August 8, 20191 min read

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Sprinklr Drives Global Social Customer Engagement Strategy for Solvay

Sprinklr Drives Global Social Customer Engagement Strategy for Solvay 155-year-old chemical company reduces costs and risks by unifying dozens of social media accounts in five languages across 10 business units on Sprinklr  NEW YORK – June 27, 2019 — Sprinklr, the world’s first Unified Front Office Platform for Modern Channels, today announced that Solvay –&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-drives-global-social-customer-engagement-strategy-for-solvay/"></a>

June 27, 20194 min read

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Announcing the Forbes’ 2019 World’s Most Influential CMOs Report Powered By Data From Sprinklr and LinkedIn

Announcing the Forbes’ 2019 World’s Most Influential CMOs Report Powered By Data From Sprinklr and LinkedIn #InfluentialCMOs Keith Weed, Chief Marketing and Communications Officer at Unilever, Retains the Top Spot on the List of Top 50 CMOs NEW YORK, June 20, 2019 — Sprinklr, in partnership with Forbes and LinkedIn, today released The World’s Most Influential&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/announcing-the-forbes-2019-worlds-most-influential-cmos-ranking-powered-by-data-from-sprinklr-and-linkedin/"></a>

June 20, 20197 min read

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Sprinklr announces new Core Platform functionality: Live Slide™ technology enables the rapid creation of beautiful presentations which feature real-time data

Sprinklr Announces New Core Platform Functionality: Live Slide™ Technology Enables the Rapid Creation of Beautiful Presentations which Feature Real-Time Data Leading brands such as Michael Kors are using new Sprinklr Presentations functionality to present real-time social data with ease and style NEW YORK, May 22, 2019 — Sprinklr, the world’s first Unified Front Office Platform for&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-announces-new-core-platform-functionality-live-slide-technology-enables-the-rapid-creation-of-beautiful-presentations-which-feature-real-time-data/"></a>

May 22, 20193 min read

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Sprinklr Marketing Product Named the Only Leader in Content Marketing Platforms For B2C Marketers Report by Independent Research Firm

Sprinklr Marketing Product Named the Only Leader in Content Marketing Platforms For B2C Marketers Report by Independent Research Firm Out of nine vendors evaluated, report named Sprinklr the lone leader with the highest score in strategy and current offering categories NEW YORK, May 6, 2019 — Sprinklr, the world’s first Unified Front Office Platform&#8230; <a class="view-article" href="https://info.sprinklr.comhttps://www.sprinklr.com/pr/sprinklr-marketing-product-named-the-only-leader-in-content-marketing-platforms-for-b2c-marketers-report-by-independent-research-firm/"></a>

May 6, 20195 min read

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Sprinklr Expands Research Capabilities with AI-driven Product Insights

Sprinklr Expands Research Capabilities with AI-driven Product Insights Automatically categorizes and consolidates customer feedback about products from social media, review sites, and surveys into actionable insights using AI Leading brands in a range of industries – including Bosch, Kingston Technology, L’Oreal, Microsoft, and Procter &amp; Gamble – are leveraging Product Insights to improve products and&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-research-capabilities-with-ai-driven-product-insights/"></a>

May 2, 20195 min read

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March 7, 20191 min read

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Sprinklr Launches Global Partner Program

Sprinklr Launches Global Partner Program Providing partners with the tools, training and support needed to create critical long-term value for their customers New York, NY — March 7, 2019 — Sprinklr today announced the launch of the Sprinklr Partner Program. This program delivers training, go-to-market support, and a certification program to an ecosystem of technology organizations, systems integrators, agencies,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-launches-global-partner-program/"></a>

March 7, 20194 min read

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Sprinklr CEO & Founder Ragy Thomas to Present at Two Upcoming Investor Conferences

Sprinklr CEO &amp; Founder Ragy Thomas to Present at Two Upcoming Investor Conferences New York, NY — February 19, 2019 — Sprinklr, helping the world’s most beloved brands create personalized relationships with customers, today announced that it will present at the JMP Securities Technology Conference and the Morgan Stanley Tech, Media &amp; Telecom Conference, both in San Francisco during the&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-ceo-founder-ragy-thomas-present-two-upcoming-investor-conferences/"></a>

February 19, 20192 min read

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Sprinklr Partners with the 3% Movement and X, formerly Twitter to Track Purpose-Driven Super Bowl Ads

Sprinklr Partners with the 3% Movement and X, formerly Twitter to Track Purpose-Driven Super Bowl Ads Follow #3PercentSB on X, formerly Twitter to see if Sprinklr’s real-time data analysis proves that purpose-driven campaigns drive more engagement vs. standard brand messages New York, NY — January 29, 2019 — Sprinklr, the world’s leading front office platform, is partnering with X, formerly Twitter and the 3% Movement to measure and analyze&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-partners-3-movement-twitter-track-purpose-driven-super-bowl-ads/"></a>

January 29, 20196 min read

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Sprinklr Wins DMNews Social Media Marketing Company of the Year Award

Sprinklr Wins DMNews Social Media Marketing Company of the Year Award Selected by marketing professions for the depth and breadth of its enterprise platform New York, NY — January 25, 2019 — Sprinklr is proud to be recognized by Direct Marketing News (DMNews) as the Social Media Marketing Company of the Year. The DMN Awards honor the companies and&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-wins-dmnews-social-media-marketing-company-year-award/"></a>

January 25, 20192 min read

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Cisco Executive Yvette Kanouff Joins Sprinklr Board

Cisco Executive Yvette Kanouff Joins Sprinklr Board Kanouff brings more than 20 years of experience leading business transformation at scale New York, NY — January 15, 2019 — Sprinklr, the world’s #1 social suite, is proud to announce that Yvette Kanouff is joining Sprinklr’s Board of Directors, effective immediately. Expanding Sprinklr’s board with Kanouff’s experience operating businesses at&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/cisco-executive-yvette-kanouff-joins-sprinklr-board/"></a>

January 15, 20194 min read

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Sprinklr partners with award-winning global media network Havas Media

Sprinklr partners with award-winning global media network Havas Media New York, NY — October 9, 2018 — Sprinklr, the world’s #1 social suite, today announced a partnership with award-winning global media network Havas Media. Sprinklr helps 1,500 of the world&#8217;s most valuable brands to deliver epic customer experiences with an integrated suite of Digital Research,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-partners-award-winning-global-media-network-havas-media/"></a>

October 9, 20183 min read

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Sprinklr is Named to the Forbes 2018 Cloud 100

Sprinklr is Named to the Forbes 2018 Cloud 100 Out of 100 Companies, Sprinklr is Ranked #26  New York, NY &#8212; September 13, 2018 &#8212; Sprinklr, the world’s #1 social media management platform, has been named to the Forbes 2018 Cloud 100, the definitive list of the top 100 private cloud companies in the world,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-forbes-2018-cloud-100/"></a>

September 13, 20185 min read

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Sprinklr and Snaps Drive Human-Robot Collaboration for a New Era of Customer Care

Sprinklr and Snaps Drive Human-Robot Collaboration for a New Era of Customer Care Helping the world’s largest brands increase sales and lower customer support costs New York, NY &#8212; September 12, 2018 &#8212; Sprinklr, the world’s #1 social media management platform, today announced its integration with Snaps, the leading conversational marketing platform. The companies are&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-snaps-drive-human-robot-collaboration-new-era-customer-care-2/"></a>

September 12, 20186 min read

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Sprinklr Named A Leader in Social Listening Platforms Report

Sprinklr Named A Leader in Social Listening Platforms Report   Named a Leader in Social Listening after an extensive evaluation of the 10 most significant vendors in the field. Sprinklr believes that its unified platform offers an advantage versus point solutions by connecting 350M public data sources in Social Listening to the ability to take action in&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-leader-social-listening-platforms-report/"></a>

August 21, 20183 min read

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Sprinklr and Nextdoor Announce Partnership to Power Memorable Customer Experiences

Sprinklr and Nextdoor Announce Partnership to Power Memorable Customer Experiences First-of-its-kind integration makes it easy for global brands to manage Nextdoor alongside other social channels all in Sprinklr &nbsp; New York, NY &#8212; August  21, 2018 &#8212; Sprinklr, the world’s #1 social media management platform, today announced its integration with Nextdoor, the private social network&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-nextdoor-announce-partnership-power-marketing-efficiency-memorable-customer-experiences/"></a>

August 21, 20185 min read

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Former Salesforce EVP & First CIO of the United States Joins Sprinklr as Chief Operating Officer

Former Salesforce EVP & First CIO of the United States Joins Sprinklr as Chief Operating Officer Vivek Kundra to Position SaaS Company for Next Stage of Global Growth as it Continues to Define Customer Experience Management Category New York, NY – May 17, 2018 – Sprinklr, the world’s leading Customer Experience Management (CXM) platform, today&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/former-salesforce-evp-first-cio-united-states-joins-sprinklr-chief-operating-officer/"></a>

May 17, 20186 min read

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Sprinklr Unveils Intuition: AI to Help Brands Scale One-to-One Customer Relationships Across 25+ Social Channels

Sprinklr Unveils Intuition: AI to Help Brands Scale One-to-One Customer Relationships Across 25+ Social Channels Surfaces actionable insights and automates manual processes to enhance care, marketing and sales New York, NY – April 26, 2018 – Sprinklr, the world’s leading Customer Experience Management (CXM) platform, today announced Sprinklr Intuition, a set of artificial intelligence capabilities&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-unveils-intuition-ai-help-brands-scale-one-one-customer-relationships-across-25-social-channels/"></a>

April 26, 20186 min read

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Sprinklr Hires Former Microsoft U.S. CMO Grad Conn as Chief Experience and Marketing Officer

Sprinklr Hires Former Microsoft U.S. CMO Grad Conn as Chief Experience and Marketing Officer New York, NY – April 24, 2018 – Sprinklr, the world’s leading Customer Experience Management (CXM) platform, today announced that Grad Conn, former GM & CMO of Microsoft USA, has joined Sprinklr as Chief Experience and Marketing Officer. Conn joins Sprinklr&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-hires-former-microsoft-u-s-cmo-grad-conn-chief-experience-marketing-officer/"></a>

April 24, 20184 min read

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Allstate Selects Sprinklr to Drive Social Recruiting and Attract the Next Generation of Talent

Allstate Selects Sprinklr to Drive Social Recruiting and Attract the Next Generation of Talent Sprinklr’s unified platform empowers the recruiting team to collaborate and enhance the candidate experience   New York, NY – March 23, 2018 – Sprinklr, the most complete social platform for managing customer experiences at scale, today announced that The Allstate Corporation,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/allstate-selects-sprinklr-drive-social-recruiting-attract-next-generation-talent/"></a>

March 23, 20184 min read

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SAP Selects Sprinklr as Foundation for Data-Driven Social Media Strategies

SAP Selects Sprinklr as Foundation for Data-Driven Social Media Strategies Creating a unified experience by implementing social governance and providing insights across global brands New York, NY &#8212; March 1, 2018 &#8212; Sprinklr, the most complete social platform for managing customer experiences at scale, today announced that SAP, one of the world’s largest enterprise software&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sap-selects-sprinklr-foundation-data-driven-social-media-strategies/"></a>

March 1, 20184 min read

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Sprinklr Expands Executive Leadership Team with Chief Culture and Talent Officer

Sprinklr Expands Executive Leadership Team with Chief Culture and Talent Officer Diane Adams comes to Sprinklr with 20+ years of experience leading values-based, high-performance cultures for rapidly growing private and public companies New York, NY &#8212; February 26, 2018 &#8212; Sprinklr, the most complete social platform for managing customer experiences at scale, today announced the&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-executive-leadership-team-chief-culture-talent-officer/"></a>

February 26, 20185 min read

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Sprinklr Becomes the First Enterprise Social Platform to Integrate with Viber

Sprinklr Becomes the First Enterprise Social Platform to Integrate with Viber Brands can now easily reach, engage and interact with Viber’s 900 million registered users &nbsp; New York, NY &#8212; February 22, 2018 &#8212; Sprinklr, the most complete social platform for managing customer experiences at scale, today announced its integration with Viber, an application that&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-becomes-first-enterprise-social-platform-integrate-viber/"></a>

February 22, 20185 min read

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Sprinklr Launches ‘Gallery,’ Transforming Social Content Into Shoppable Posts

Sprinklr Launches ‘Gallery,’ Transforming Social Content Into Shoppable Posts Turn user-generated content (UGC) into sales and create a custom, branded shopping experience New York, NY &#8212; January 11, 2018 &#8212; Sprinklr, the most complete social platform for managing customer experiences at scale, today announced Sprinklr Gallery, a new product that helps retailers curate, stylize, and&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-launches-gallery-transforming-social-content-shoppable-posts/"></a>

January 11, 20185 min read

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Sprinklr Introduces New Solutions to Maximize the Impact of Social Advertising

Sprinklr Introduces New Solutions to Maximize the Impact of Social Advertising Social DMP and Predictive Budget Allocation help brands automatically segment customer data and reduce campaign costs all in Sprinklr New York, NY &#8212; January 8, 2018 &#8212; Sprinklr, the most complete social platform for managing customer experiences at scale, today announced Social DMP (data&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-introduces-new-solutions-maximize-impact-social-advertising/"></a>

January 8, 20185 min read

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Shell Chooses Sprinklr for Customer-Centric Marketing and Advertising

One of the world’s leading energy companies achieves transparency and efficiency goals by consolidating all social media management across geographies and departments on Sprinklr.

January 4, 20185 min read

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Sprinklr Announces Strategic Partnership to Drive Customer Engagement &#038; Care on Reddit

Sprinklr Announces Strategic Partnership to Drive Customer Engagement &amp; Care on Reddit Sprinklr is the first enterprise social media management platform to have both listening and publishing access on Reddit New York, NY – December 7, 2017 – Sprinklr, the most complete social platform for managing customer experiences at scale, today announced an expanded partnership with&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-announces-strategic-partnership-drive-customer-engagement-care-reddit/"></a>

December 7, 20174 min read

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Sprinklr Hires First Chief Revenue Officer to Expand Global Growth

Sprinklr Hires First Chief Revenue Officer to Expand Global Growth Luca Lazzaron joins Sprinklr as CRO, bringing 20+ years of enterprise software leadership to oversee global sales and solutions consultants New York, NY – November 20, 2017 – Sprinklr, built from the ground up to help enterprises communicate across social channels and collaborate across internal&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-hires-first-chief-revenue-officer-expand-global-growth-2/"></a>

November 20, 20174 min read

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Sprinklr President Carlos Dominguez Wins Crain’s Hispanic Executive and Entrepreneur Award

Sprinklr President Carlos Dominguez Wins Crain’s Hispanic Executive and Entrepreneur Award New York, NY – October 13, 2017 – Carlos Dominguez, President of Sprinklr, the first unified customer experience management platform for the enterprise, was named the top executive in the Crain&#8217;s Hispanic Executive &amp; Entrepreneur Awards, which honors the achievements of the Hispanic community&#8217;s&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-president-carlos-dominguez-wins-crains-hispanic-executive-entrepreneur-award/"></a>

October 16, 20174 min read

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Sprinklr Unveils Eight New Products and a Simplified UX

Sprinklr Unveils Eight New Products and a Simplified UX New ‘Space Experience’ UI/UX makes Sprinklr simpler, faster, and easier to use; Availability of new products rounds out the first unified platform for CXM, announced earlier this year NEW YORK – October 4, 2017 – Sprinklr, the first unified customer experience management platform for the enterprise,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-unveils-eight-new-products-simplified-ux/"></a>

October 4, 20176 min read

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Cisco Executive Chairman John Chambers Joins Sprinklr Board

Cisco Executive Chairman John Chambers Joins Sprinklr Board Tech visionary sees social media and customer experience management as the most transformative investment for the modern enterprise NEW YORK – September 21, 2017 – Sprinklr, the first unified customer experience management (CXM) platform for the enterprise, today announced that John Chambers, executive chairman and former CEO&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/cisco-executive-chairman-john-chambers-joins-sprinklr-board/"></a>

September 21, 20175 min read

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Sprinklr Named a Leader in Social Ad Tech Report

Sprinklr Named a Leader in Social Ad Tech Report  Sprinklr achieves highest score in the strategy category  New York, NY – August 21, 2017 – Sprinklr, the first unified customer experience management platform for the enterprise, today announced it was named a leader in the Forrester Research, Inc. August 2017 report, The Forrester Wave™: Social Advertising&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-leader-social-ad-tech-report/"></a>

August 21, 20173 min read

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August 16, 20171 min read

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August 8, 20171 min read

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July 27, 20171 min read

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July 25, 20171 min read

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July 11, 20171 min read

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Sprinklr Named a Leader in Independent Social Media Management Solutions Report

Sprinklr Named a Leader in Independent Social Media Management Solutions Report Out of 10 vendors evaluated, Sprinklr achieves the highest score in current offering and market presence NEW YORK — June 12, 2017 — Sprinklr, the most complete social media management platform for the enterprise, today announced it was named a leader in the Forrester&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-leader-independent-social-media-management-solutions-report/"></a>

June 12, 20177 min read

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Sprinklr Provides Santander UK with a Unified Social Platform to Drive Meaningful Experiences for Millions of Customers

One of the largest banks in the UK relies on Sprinklr to eliminate silos between marketing and care, balance compliance with customer expectations and drive enterprise-wide social media management

May 17, 20175 min read

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Sprinklr Named a Leader in Independent Content Marketing Platforms Report

Sprinklr Named a Leader in Independent Content Marketing Platforms Report  Out of nine vendors evaluated, Sprinklr achieves the highest score in market presence  NEW YORK &#8212; April 18, 2017 &#8212; Sprinklr, the most complete social media management platform for the enterprise, today announced it was named a leader in the Forrester Research, Inc. April 2017 report,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-leader-independent-content-marketing-platforms-report/"></a>

April 18, 20173 min read

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Sprinklr Expands from Social Media Management Into Customer Experience Management

Sprinklr Expands from Social Media Management into Customer Experience Management; Launches Extensions of its Experience Cloud for Marketing, Advertising, Research, Care, and Commerce — All on One Unified Platform Global brands like Nike, McDonald’s, and Nestlé are using Sprinklr’s Experience Cloud to reimagine customer-facing functions for a social world where customers, not brands, are in control&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-social-media-management-customer-experience-management/"></a>

April 11, 20178 min read

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March 23, 20171 min read

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Sprinklr Receives SAP® Hybris® 2017 Partner of the Year Award as an ISV Solution Partner

Sprinklr Receives SAP® Hybris® 2017 Partner of the Year Award as an ISV Solution Partner Award Presented at SAP Hybris LIVE: Digital Summit 2017 NEW YORK — March 16, 2017 — Sprinklr, provider of the most complete social media management platform for the enterprise, today announced it is the recipient of an SAP® Hybris® 2017&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-receives-sap-hybris-2017-partner-year-award-isv-solution-partner/"></a>

March 16, 20174 min read

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Announcing Sprinklr Display, the Complete Solution Powering Digital screens for Retail, Command Centers, Events and Outdoor Advertising

Announcing Sprinklr Display, the Complete Solution Powering Digital screens for Retail, Command Centers, Events and Outdoor Advertising Built on Sprinklr’s unified platform, Display transforms social media data into visualizations that surface actionable insights and drive business value Leading brands including McDonald’s, Nissan, and Santander UK use Display to increase brand engagement, make better business decisions,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/announcing-sprinklr-display-complete-solution-powering-digital-screens-retail-command-centers-events-outdoor-advertising/"></a>

March 9, 20175 min read

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Fast Company Names Sprinklr Among the Most Innovative Companies for 2017

Fast Company Names Sprinklr Among the Most Innovative Companies for 2017 Listed as one of the “Top 10 Most Innovative Companies in Social Media” for its Pioneering Social Media &amp; Customer Experience Management Platform NEW YORK – FEBRUARY 13, 2017 – Sprinklr, the most complete social media management platform for the enterprise, today announced it&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/fast-company-names-sprinklr-among-innovative-companies-2017/"></a>

February 13, 20174 min read

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February 10, 20171 min read

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Sprinklr Acquires Influencer Identification and Marketing Platform Little Bird

Sprinklr Acquires Influencer Identification and Marketing Platform Little Bird Technology will Enable Brands to Gain Deeper Insights and Deploy them Across the Enterprise to Create Better Customer Experiences NEW YORK &amp; PORTLAND – NOVEMBER 17, 2016 – Sprinklr, the most complete social media management platform for the enterprise, today announced it has acquired Little Bird,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-acquires-influencer-identification-marketing-platform-little-bird/"></a>

November 17, 20165 min read

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Sprinklr Integrates with Twitter Quick Replies and Welcome Messages

Sprinklr Integrates with X, formerly Twitter Quick Replies and Welcome Messages Sprinklr joins X, formerly Twitter’s private beta for quick replies and welcome messages, improving customer care experiences for consumers on X, formerly Twitter NEW YORK, NY &#8212; Sprinklr, the most complete social media management platform for the enterprise, today announced its inclusion in X, formerly Twitter’s private beta for quick replies and&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-integrates-twitter-quick-replies-welcome-messages/"></a>

November 1, 20164 min read

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Sprinklr Launches Content Collaboration with IBM on THINK Marketing

Sprinklr Launches Content Collaboration with IBM on THINK Marketing NEW YORK, NY, September 14, 2016 – Sprinklr, the world’s most complete enterprise social technology company, today announced the availability of its thought leadership content on THINK Marketing, a new one-stop destination for marketers to gain knowledge, learn skills and ultimately drive a digital transformation within&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-launches-with-ibm-think-marketing/"></a>

September 14, 20163 min read

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Sprinklr Expands Executive Team, Welcomes New Strategic Advisors and Board Member

Sprinklr Expands Executive Team, Welcomes New Strategic Advisors and Board Member Former VCE Chief Operating Officer Tim Page to Join Sprinklr as COO Cisco Executive Chairman John Chambers &amp; Kellogg School of Management Professor Mohanbir Sawhney to Serve as Strategic Advisors Ed Gillis Becomes the Company’s Newest Board Member NEW YORK &#8211; September 13, 2016&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-executive-team-welcomes-new-strategic-advisors-board-member/"></a>

September 13, 20164 min read

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Sprinklr is Named to First-Ever Forbes 2016 World’s Best 100 Cloud Companies List

Sprinklr is Named to First-Ever Forbes 2016 World’s Best 100 Cloud Companies List NEW YORK (Sept. 7, 2016) – Sprinklr, the world’s most complete enterprise social technology, is named to the first-ever Forbes 2016 Cloud 100, the definitive list of the top 100 private cloud companies in the world, developed in partnership with Bessemer Venture&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-first-ever-forbes-2016-worlds-best-100-cloud-companies-list/"></a>

September 7, 20163 min read

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Sprinklr Announces Integration with LINE Business Connect

Sprinklr Announces Integration with LINE Business Connect Global brands can now publish content to LINE Business Connect, the API platform for Japan’s Largest Global Messenger and Smartphone Portal, LINE TOKYO, JAPAN and NEW YORK, NY &#8212; September 6, 2016 &#8212; Sprinklr, the world’s most complete enterprise social technology, today announced an integration with the largest&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-announces-integration-line-business-connect/"></a>

September 6, 20163 min read

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Sprinklr Partners with X, formerly Twitter for Republican and Democratic National Conventions

Sprinklr Partners with X, formerly Twitter for Republican and Democratic National Conventions Sprinklr Social Display provides on-site, real-time X, formerly Twitter data visualization for convention attendees and press to extract insights and news &nbsp; NEW YORK, NY AND SAN FRANCISCO, CA – July 21, 2016 &#8212; Sprinklr, the world’s most complete enterprise social technology, today announced that it is&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-partners-twitter-republican-democratic-national-conventions/"></a>

July 21, 20164 min read

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Sprinklr Raises $105 Million at $1.8 Billion Valuation

Sprinklr Raises $105 Million at $1.8 Billion Valuation to Help Enterprises Unify Their Front Office Significant Increase in Valuation Comes as the World’s Largest Brands Use Sprinklr’s Software as the Foundation for Collaborating Across Departments to Create Better Customer Experiences &nbsp; NEW YORK &#8212; JULY 20, 2016 &#8212; Sprinklr, the world’s most complete enterprise social&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-raises-105-million-1-8-billion-valuation/"></a>

July 20, 20166 min read

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Sprinklr-Opt. Inc Collaboration to Empower Brands Customer Experience

Sprinklr-Opt. Inc Collaboration to Empower Brands Customer Experience Sprinklr and Opt Integration to Deliver Actionable Insights for Brands and a Personalized Experience for their Customers TOKYO, JP &#8212; July 19, 2016 – Sprinklr, the world’s most complete enterprise social technology, today announced its integration with Opt, Inc.’s proprietary ADPLAN and Spin App technology platform, allowing&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-opt-inc-collaboration-empower-brands-customer-experience/"></a>

July 19, 20162 min read

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Press Release: Two Leading Retailers Team up With Sprinklr To Be Social@Scale

Two Leading Retailers Team up With Sprinklr To Be Social@Scale 1-800-FLOWERS.COM® and The Children’s Place to Harness the Power of the Multi-Division Social Platform for Improved, Real-Time Customer Service NEW YORK – January, 2013 – Sprinklr, the leading enabler of scalable social media management for enterprises, today announced it is now working with 1-800-FLOWERS.COM, the&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/two-leading-retailers-team-up-with-sprinklr-to-be-socialscale/"></a>

February 26, 20135 min read

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Press Release: Sprinklr Announces General Availability of New eBook Highlighting Best Practices from the World’s Most Social Enterprises

Sprinklr Announces General Availability of New eBook Highlighting Best Practices from the World’s Most Social Enterprises 23 Social Media Practitioners from the World’s Top Household Brands Share Perspectives About “Being” Social@Scale NEW YORK – February 14, 2013 – Sprinklr, the leading provider of social media management infrastructure for the enterprise, today announced the launch of&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-announces-general-availability-of-new-ebook/"></a>

February 14, 20134 min read

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Press Release: Sprinklr Completes SOC 1 (SSAE 16) TYPE I Examination

Sprinklr Completes SOC 1 (SSAE 16) TYPE I Examination New York, NY – November, 2012 – Sprinklr, the leading enabler of scalable social media management for enterprises, announced today that it has completed a SOC 1 (Statement on Standards for Attestation Engagements No. 16 (“SSAE 16”) Type I examination. With a large number of clients&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-completes-soc-1-ssae-16-type-i-examination/"></a>

November 1, 20123 min read

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