Improve Self-Serve rates by 150%
with Sprinklr’s Conversational AI Bots
Allow customers to self-serve using Sprinklr's conversational chat & voice bots, designed to handle complex scenarios, reducing the need of human agents.
Empower Customers to Solve their Issues within Minutes
Humanize your bot experience by providing a conversational interface that delivers quick and personalized responses, reducing wait times, and improving customer satisfaction.
Outbound Campaign Monitoring
Contextual conversations
In-Platform Testing
Dive into a holistic campaign monitoring experience
Monitor every aspect of the campaigns with surface level insights on all the campaigns across 20+ real-time metrics. Assess individual campaign performance with intuitive tabular or tile report views.
Improve AI Accuracy & Resolution Rates without Additional Costs
Accelerate ‘Time-to-Market’ with Verticalized Offerings
Reduce time to launch with pre-built industry-specific bot workflows with the ability to customise it without any code.
Use Case Library
Seamless Integration
Customized Brand Voice
Build Faster with Verticalized Use Case Library
Choose from a library of 250+ bot templates with AI Intents across top industry verticals to give you a head-start.
Top Brands use Sprinklr as Conversational AI Solution
"We are leveraging Sprinklr’s Conversational AI capabilities to proactively serve customers across social and digital channels and in multiple languages, thereby improving and transforming the overall customer experience with speedier, more effective, and more efficient customer service”
Mohammad AbeidatVice President Of TechnologyAramex
“With Sprinklr’s OCR technology, we can now scan and validate invoices in real time, providing a uniform, seamless experience to our customers. So whether they're talking on the phone or interacting with us through Facebook or Instagram, we can give them the same information within the same amount of time, and that has tremendously helped us improve the customer journey"
Pankaj RautVP Supply ChainBoat
Next gen Platform for a future-ready contact center