Carlos is an internationally seasoned, multi-cultural marketing professional with extensive experience in real time communications (IMS, Packet Core, VoIP), mobile messaging (SMS, RCS Business Messaging), wireless and wireline Unified Communications and Collaboration (UC&C) solutions and services (UCaaS), Contact Center as a Service (CCaaS), and WebRTC. He also brings knowledge of related user experience fields such as video production, animation, and customer experience (CX) design.

He has spent two decades in telecommunications and SaaS companies, working for firms such as Ericsson, Nortel, GENBAND, Ribbon Communications, Kandy.io, Mavenir and Vonage. His career trajectory evolved from technical support and engineering, to presales, product marketing, product management, partner marketing, business development and leadership.

Carlos holds a bachelor's degree in telecommunications engineering from Universidad Politécnica de Madrid (Spain).