Uncover the top PR KPIs and metrics that you need to track in 2023. Measure your programs objectively and generate the desired ROI from public relations.

We used Sprinklr’s Social Listening to analyze over 7 million conversations and 20 top fashion designer social accounts to capture insights around the most discussed fashion events during the last quarter of 2022.

A complete guide to Facebook monitoring to help you monitor your brand mentions, industry mentions, and conversations around your brand and competitors.

Social Listening can get you tons of actionable customer insights from an ocean of digital conversations while complying with all data and privacy regulations. Read more.

Social Listening can help you listen to your real-time customer conversations, identify top retail trends & convert them into actionable insights.

A series of negative reviews on Twitter or Instagram can lead to a PR crisis, making customers lose interest in your brand. So, how to rebuild your brand image when a PR crisis hits you?

Customers interacting with your brand on social channels expect you to listen, engage, and respond to them. Millions of conversations happen every day on the internet.

Discover the what, why and how of brand equity and the factors affecting it.

Improving citizen experience is critical for the equitable delivery of services from the U.S. Federal Government. Learn how technology helps amplify the reach.

Marketers are struggling with low conversion rates. One of the key challenges companies face when improving conversion rates is identifying customer purchase intent.

Unify your competitive analysis and social listening strategy to better understand, communicate with, and serve customers through real-time data. Learn more.

The greatest challenge in the PR industry is contextualizing outcomes. Learn how to deliver better, faster results with media monitoring driven by AI and metrics.