START FREE TRIAL
Login
Blog Home

Research & Insights

Turn customer data into powerful AI-driven insights.

3 customer-experience risks challenging financial services — and what to do about them
Research & Insights
3 customer-experience risks challenging financial services — and what to do about them

When financial service brands fail to understand the holistic experiences of their customers, they expose themselves to major downstream risks. Learn more.

Lisa Villano
May 24, 2022  •  5 min read

Read Article
F1 wins big on brand excellence at the Miami Grand Prix
Research & Insights
F1 wins big on brand excellence at the Miami Grand Prix

F1's viewership has skyrocketed globally with the onset of the 2022 season. Learn how Sprinklr uncovers unique F1 insights to harness customer experiences and engagement.

Drew Lazzara
May 16, 2022  •  6 min read

Read Article
Location-based intelligence helps deliver a complete customer experience
Research & Insights
Location-based intelligence helps deliver a complete customer experience

Using location-based intelligence ensures that your customers have the same seamless experience wherever they shop. Here are four things to consider.

Lisa Villano
May 5, 2022  •  6 min read

Read Article
Conversation Insights illuminate brand blind spots and unlock hidden value in customer data
Research & Insights
Conversation Insights illuminate brand blind spots and unlock hidden value in customer data

Brands struggle to extra value from data — unveil blind spots and close the gap between social data and relevant action with conversation insights. Learn more.

Soleil Kelley
April 28, 2022  •  3 min read

Read Article
4 ways to get the most from visual-data insights
Research & Insights
4 ways to get the most from visual-data insights

Visual analysis gives brands richer context for how they are performing in the marketplace. Here are four ways to extract actionable insights from visual data.

Lisa Villano
April 21, 2022  •  5 min read

Read Article
5 questions to answer about customer insights
Research & Insights
5 questions to answer about customer insights

Customer insights help illuminate what really matters to consumers when trying to understand their needs and preferences and build trust. Learn more.

Soleil Kelley
March 18, 2022  •  6 min read

Read Article
3 risk-management lessons PR and marketing can learn from supply chain disruption
Research & Insights
3 risk-management lessons PR and marketing can learn from supply chain disruption

When it comes to any crisis, awareness is key. PR and marketing teams should consider taking these next steps through the lens of supply chain disruption.

Soleil Kelley
March 15, 2022  •  6 min read

Read Article
The 3 habits of highly authentic brands
Research & Insights
The 3 habits of highly authentic brands

Customers need to experience your brand's values across every interaction they have. Here are 3 habits brands should build for the foundation of their strategy.

Soleil Kelley
March 3, 2022  •  7 min read

Read Article
4 ways brands win with a unified approach to public relations
Research & Insights
4 ways brands win with a unified approach to public relations

Learn how a unified approach to marketing that integrates public relations can have an enormous impact on your brand, your budget, and your customers.

Rachel Tilghman
January 13, 2022  •  7 min read

Read Article
Benchmarking your way from information to action with competitive insights
Research & Insights
Benchmarking your way from information to action with competitive insights

Learn how you can use competitive intelligence data to take action on emerging trends, changes in the market, or imminent risks.

Sprinklr Team
November 11, 2021  •  5 min read

Read Article
4 ways to maximize social listening and propel your brand with trend analysis
Research & Insights
4 ways to maximize social listening and propel your brand with trend analysis

Trend analysis allows you to fully leverage social listening capability by illuminating the underlying factors that create a trend. Learn more today.

Sprinklr Team
November 3, 2021  •  5 min read

Read Article
How social insights get your brand into the Halloween spirit
Research & Insights
How social insights get your brand into the Halloween spirit

From candy and costumes to our favorite monsters, let’s take a look at a few of the Halloween social media trends that made this spooky season special.

Sprinklr Team
October 31, 2021  •  5 min read

Read Article

1 of 3

Products

Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesUnified-CXM PlatformEducation ExperienceCitizen Experience

Services

Our ServicesTrainingPartnersAgencyDeveloper Portal
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms