Announcements
Get the latest news, press releases, and announcements from Sprinklr.

Unveiling Sprinklr’s new editorial series 'CX-Wise.' Let’s go beyond the script.
Discover the secrets to exceptional customer service with our editorial series and take your customer service to the next level.
Pooja Sriram
April 12, 2023 9 min read

Get to Know Kevin Haverty: Sprinklr’s Newest Board Member
Kelly Lang, Vice President of Corporate Communications, recently talked with Sprinklr’s newest board member on his thoughts about Sprinklr’s future and growth, his start in software and industry trends,and a few fun topics like what he’s currently binging.
Kelly Lang
December 21, 2022 7 min read

Greater transparency, security & privacy with our new Trust Center
Find information about Sprinklr’s security and data privacy procedures and compliance standards at your fingertips.
Lauren Christopherson
December 8, 2022 3 min read

Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
Sprinklr platform will help federal agencies modernize services and meet citizens where they are across all social media, voice, and digital channels.
Scott Dulman
October 21, 2022 3 min read

Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services for the second time
Sprinklr is named a 2022 TSIA STAR Award finalist for Best Practices in Education Services! The award recognizes Sprinklr University as delivering outstanding best practice education services to customers, partners, employees, and the public.
Anna Buffard
October 2, 2022 2 min read

Sprinklr now supports Instagram Reels
Brands can publish and schedule reels directly to Instagram without leaving the Sprinklr platform. Adding Reels within Sprinklr ensures unified brand management with accurate reporting capabilities across Instagram.
Jim Tomanchek
July 7, 2022 2 min read

Sprinklr named a Leader for content marketing platforms in the 2022 Gartner® Magic Quadrant™
Sprinklr has been named as a leader in the 2022 Gartner® Magic Quadrant™ for Content Marketing Platforms for the third consecutive year. Learn more.
Sonam Sagar
April 12, 2022 3 min read

Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services
I’m very excited to announce that Sprinklr is named a 2021 TSIA (Technology & Services Industry Association) STAR Award finalist for Best Practices in Education Services!
Anna Buffard
September 17, 2021 3 min read

Sprinklr Integrates With TikTok, Supports In-Feed Video Ads
This article was written by David Cohen from Adweek Customer experience management platform Sprinklr is now integrated with video creation platform TikTok, making Sprinklr the first application-programming-interface partner to support in-feed video ads o…
Sprinklr Team
May 22, 2020 3 min read

Announcing Sprinklr’s Winter 2020 Release: Delivering Over 400 New Capabilities Focused on Improving Productivity and User Experience
Sprinklr’s Winter ‘20 Release is now available to customers globally! The release includes over 400 new capabilities and enhancements across the five products on Sprinklr’s customer experience management (CXM) platform: Sprinklr Marketing…
Pavitar Singh
February 22, 2020 8 min read

Announcing Sprinklr’s Fall 2019 Release
Announcing Sprinklr’s Fall 2019 Release: Over 400 Features – Including Trustpilot Integration, Microsoft Dynamics 365 Connector, Dark Mode and Live Chat We’re happy to announce the Sprinklr Fall 2019 Release, with over 400 new features across the five pr…
Pavitar Singh
November 20, 2019 6 min read

Announcing Sprinklr Audience Studies, Powered by LinkedIn Audience Engagement API
With record levels of engagement in the news feed and content shared across the platform, LinkedIn presents a unique opportunity for marketers to reach and engage premium professional audiences. Despite the massive opportunity that LinkedIn offers, many …
Jim Tomanchek
August 13, 2019 2 min read