Social Media Management
Drive revenue and engage directly with your customers on digital channels.

7 key social media metrics to track
Are you making the most of social media? Learn how to measure social media success by tracking the right social media metrics, from engagement to conversions.
Sprinklr Team
May 30, 2023 6 min read

70% of online brand communities fail. Here's how you can beat the odds and join the winning 30%.
Explore the key attributes and learn how hashtags and influencer marketing can help you create a thriving brand community that drives engagement and loyalty.
Naveen Mahadevan
May 30, 2023 10 min read

How to create a social media strategy from scratch
Learn how to create a powerful social media strategy from scratch to unlock the potential of social media marketing for long-term business success.
Sprinklr Team
May 26, 2023 12 min read

Organic vs paid social media: Choose the right channel
Learn the pros and cons of organic vs paid social media, find out which strategy works best for your brand and get expert insights from Sprinklr.
The Sprinklr Marketing Team
May 22, 2023 6 min read

Ensuring consistent social engagement across geographies through automation
Learn how brands can employ automation to ensure consistent social engagement across different regions and address customer complaints quickly and effectively, without the need for costly expansion of social teams.
Jatin Garg
April 24, 2023 5 min read

15 experts creating the simpler, smarter, better future of social media marketing
These 15 social media influencers are shaping the future of their industry and giving you a front-row seat in the process.
The Sprinklr Marketing Team
April 21, 2023 10 min read

How to unleash the power of your social media analyst to improve your brand's success
Discover how your social media analyst can drive growth for your brand, and learn how their insights can help you differentiate yourself from your competitors.
Naveen H
April 13, 2023 5 min read

How AI can improve your brand image on social media
Learn how AI can transform your social media presence and influencer marketing and the various ways it can enhance your brand image in 2023 and beyond.
Jatin Garg
April 11, 2023 8 min read

4 ways financial brands can build loyalty in the digital age
The financial services industry is changing rapidly, and it's important for brands to adapt to these changes.
Rehone Gozly
April 6, 2023 4 min read

How to deliver great CX with Instagram Messenger
Learn how to leverage Instagram Messenger to engage and connect with your customers, improve your brand perception and deliver great customer experience.
Sarang Adgokar
April 3, 2023 6 min read

How BMO’s innovative social media advocacy and sales enablement structure drives bottom-line impact at scale
Nunes details how his vision for a best-in-class social media advocacy and sales enablement framework came to life at BMO through Sprinklr
Sprinklr Team
March 6, 2023 5 min read

Improving agent productivity with unified customer experience management
Learn how agent productivity can be improved by providing a unified, personalized user experience with a powerful CXM platform.
Naveen H
March 6, 2023 5 min read