Platform & Technology
Reach, engage, and serve customers with powerful AI-powered platform technology.
Democratize AI: 4 DIY use cases you can build using Sprinklr AI Studio
Users face many challenges in creating custom AI solutions—here are four examples of how Sprinklr AI Studio helps address specific needs for your business.
Hilal Chouman
February 16, 20226 min read
Brand Bowl 2022: who had the best Super Bowl ad?
One of the most highly contested seasons in brand advertising and consumer engagement is just heating up — who scored big this year at the Brand Bowl?
Sprinklr Team
February 14, 20227 min read
How to set up and run a Social Command Center using data visualization
With Sprinklr Display, harness real-time data visualization through a social command center to make your story more compelling and connected. Learn more.
Justin Garrity
February 7, 20227 min read
Sprinklr’s commitment to data privacy
At Sprinklr, we recognize the importance of safeguarding the personal information handled, including the information provided to us by customers. Learn more.
Jacob Scott
February 3, 20223 min read
New benchmarking data: see which retail brands are driving the best customer experience
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Elizabeth Shaw
November 10, 20215 min read
How AI Studio optimizes brand insights from customer experience data with custom AI
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Hilal Chouman
November 9, 20215 min read
Sprinklr Announces Messenger API Support for Instagram
Today, we are excited to announce the integration of Messenger API support for Instagram. What does this mean for brands using Sprinklr? Scale human experiences. You can now easily scale your use of Instagram Messaging to create human customer care expe…
Jim Tomanchek
June 2, 20213 min read
Announcing Sprinklr’s Fall Product Release: 400+ new Features to Boost Productivity
Today, I’m proud to announce the Sprinklr Fall ‘20 Product Release, available globally with 400+ new innovations to help your business connect with customers across digital channels. Building on the innovations we announced this summer and winter, we’re …
Pavitar Singh
November 11, 20205 min read
How to Use Sprinklr Sandbox to Protect Your Customer Experience
For the modern brand, the road to revenue runs straight through your customer experience, and that means Sprinklr is a critical system for daily operations. You know that you need a strong application lifecycle management (ALM) strategy to manage change …
Sprinklr Team
August 26, 20204 min read
Introducing Sprinklr Sandbox
Sprinklr’s customer experience management (CXM) platform has quickly established itself as a critical system for modern organizations like yours. You have told us that delivering a smooth customer experience impacts loyalty, acquisition, revenue, and you…
Sprinklr Team
July 31, 20204 min read
Sprinklr’s Biggest Release is Here! 750+ Enhancements to Improve Customer Experiences
I’m so proud to announce the availability of our biggest product release yet! Over the past eight years as Chief Technology Officer at Sprinklr, I’ve been privileged to lead a tremendously talented R&D and product management team that has built an unmat…
Pavitar Singh
July 22, 20204 min read
Introducing Sprinklr’s New Mobile App for iOS and Android
Mobile apps are an integral part of our everyday lives, and many of us depend on our phones to get critical business tasks done. For Sprinklr users – the leaders in community management, customer care, social media, marketing, advertising, PR and more – …
Rachel Alvarez
June 29, 20202 min read