Platform & Technology
Reach, engage, and serve customers with powerful AI-powered platform technology.
New AI Model can analyze publicly available digital data to detect the presence of toxicity and provide context on the scope and impact of toxic content.
Pavitar Singh
March 21, 2023
Users face many challenges in creating custom AI solutions—here are four examples of how Sprinklr AI Studio helps address specific needs for your business.
Hilal Chouman
February 16, 2022
One of the most highly contested seasons in brand advertising and consumer engagement is just heating up — who scored big this year at the Brand Bowl?
Sprinklr Team
February 14, 2022
With Sprinklr Display, harness real-time data visualization through a social command center to make your story more compelling and connected. Learn more.
Justin Garrity
February 7, 2022
At Sprinklr, we recognize the importance of safeguarding the personal information handled, including the information provided to us by customers. Learn more.
Jacob Scott
February 3, 2022
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Elizabeth Shaw
November 10, 2021
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Hilal Chouman
November 9, 2021
Today, we are excited to announce the integration of Messenger API support for Instagram. What does this mean for brands using Sprinklr? Scale human experiences. You can now easily scale your use of Instagram Messaging to create human customer care expe…
Jim Tomanchek
June 2, 2021
Today, I’m proud to announce the Sprinklr Fall ‘20 Product Release, available globally with 400+ new innovations to help your business connect with customers across digital channels. Building on the innovations we announced this summer and winter, we’re …
Pavitar Singh
November 11, 2020
For the modern brand, the road to revenue runs straight through your customer experience, and that means Sprinklr is a critical system for daily operations. You know that you need a strong application lifecycle management (ALM) strategy to manage change …
Sprinklr Team
August 26, 2020
Sprinklr’s customer experience management (CXM) platform has quickly established itself as a critical system for modern organizations like yours. You have told us that delivering a smooth customer experience impacts loyalty, acquisition, revenue, and you…
Sprinklr Team
July 31, 2020