START FREE TRIAL
Login
Modern Care
The world's leading digital-first, proactive customer experience solution.

Explore Modern Care's Products

Sprinklr Voice

Reduce call volume with a radically different contact center solution

Self-Service Community

Build & manage an online community integrated into your Care strategy

Live Chat

Respond faster with personalized, data-driven 1:1 customer support

Conversational AI and Bots

Reduce costs by automating routine inquiries with conversational AI bots

Contact Center Intelligence

AI-powered, real-time data and insights that fuel proactive customer care

Contact Center Automation

Automate workflows and processes — and drive more first-contact resolutions

Agent Assist

Analyze conversations instantly & surface predictions, suggestions & alerts

Knowledge Base

Empower agents and customers with direct access to the answers they need

Modern Research
Make decisions informed by proactive, AI-powered research, based on the most complete set of customer experience data.

Explore Modern Research's Products

Social Listening

Real-time voice of customer insights on digital and traditional channels

Competitive Insights & Benchmarking

Analyze your content’s performance vs. competitors and best-in-class brands

Product Insights

AI insights from reviews & social: How customers feel about your products

Location Insights

Real-time, location-based analysis of face-to-face brand experiences

Visual Insights

Real-time visual intelligence that powers meaningful connections on digital

Media Monitoring & Analytics

Connect stories across social & news for a complete measure of earned media

Modern Research Lite

Start uncovering insights with a free 30-day trial. No credit card required.

Modern Marketing & Advertising
Build and protect your brand’s reputation, and take action at every point in the marketing lifecycle.

Explore Modern Marketing's & Advertising's Products

Campaign Planning & Content Marketing

Save time, manage brand risk, and increase ROI with AI-powered insights

Marketing Analytics

Get a unified view of campaign performance on 30+ channels & 3rd party data

Advocacy

Encourage, measure, and optimize employee advocacy for your brand on social

Social Advertising

Increase your ROAS, fuel collaboration, reduce risk, and unify reporting

Platform
The only Unified-CXM platform for enterprises powered by industry-leading AI.

Explore the Platform

Sprinklr Intuition

Sprinklr AI turns unstructured data into actionable, real-time insights for your enterprise.

AI Studio

Create customized, powerful AI text classification models easily — without coding.

Display

Visualize real-time data on command centers, retail signage, stadium screens, and more.

Presentations

Build on-brand, shareable digital presentations that update with real-time data automatically.

Integrations

Extend the impact of Unified-CXM by connecting to all of your most crucial third-party systems.

Sandbox

Experiment and learn in an isolated test setting that mimics your live production environment.

Active Data Retention

Store Sprinklr data for customized time periods to meet business or compliance needs.

APIs

Integrate data and execute processes with external systems using RESTful web APIs.

All Products
33 products. 4 robust product suites. All on the only Unified-CXM platform.

Popular Use Cases

Customer Service

Deliver seamless customer service experiences across 30+ digital channels

Brand Management

Leverage a unified view of the customer to help you protect, grow, and manage your brand

Help Desk

30+ channels of AI-powered analysis, prediction & suggestions—in one place

Contact Center

Manage customer care on 30+ digital channels from one AI-powered platform

Social Suites

Consolidate all of your social media needs on the only unified social suite

Case Management

Streamline case handling to reduce costs and accelerate time-to-resolution

Customer Engagement

Create a frictionless service experience no matter which channel customers use

Ticketing System

Deliver customers to the right agents—so you can reduce cost-per-interaction

Unified-CXM
Customers
Our Story
Newsroom
Careers
Culture & Talent
Investor Relations
Contact Us
Blog Home

Culture & Talent

See how The Sprinklr Way paves the way for working, living, and being.

How a daily internal TV show upped morale in a pandemic
Culture & Talent
How a daily internal TV show upped morale in a pandemic

Sprinklr's internal TV show, DJTV: The Daily Joe with Tony Vargas, features employee stories that amplify culture and foster global camaraderie. Learn more.

Nina Giordano
April 18, 2022  •  4 min read

Read Article
Women leading The Sprinklr Way
Culture & Talent
Women leading The Sprinklr Way

In celebration of International Women’s Day and Women’s History Month, leaders nominated outstanding women making a true impact at Sprinklr. Learn more.

Manisha Marberry
March 8, 2022  •  23 min read

Read Article
Sprinklr’s Alex Osten named to Forbes 30 Under 30 List
Culture & Talent
Sprinklr’s Alex Osten named to Forbes 30 Under 30 List

Head of Advertising Channel Partnerships Alex Osten was named to the 2021 Forbes 30 Under 30 List. Learn more about her role in managing partnerships.

Rachel Alvarez
January 20, 2022  •  4 min read

Read Article
My Sprinklr journey with the 3 WHYs
Culture & Talent
My Sprinklr journey with the 3 WHYs

Read about Dooun Kim's experience at Sprinklr with the three WHYs.

Dooun Kim
December 8, 2021  •  6 min read

Read Article
A view from Sprinklr’s Austin office
Culture & Talent
A view from Sprinklr’s Austin office

With the opening of the Sprinklr Austin office, we talked with Austinite Mallory Bowen to hear why she's excited about working in the new space.

Tony Vargas
November 23, 2021  •  4 min read

Read Article
How Sprinklr is continuing to deliver a world-class well-being program
Culture & Talent
How Sprinklr is continuing to deliver a world-class well-being program

I am thrilled and humbled that Sprinklr was selected as a recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees through its robust workplace wellness program.

Diane Adams
October 14, 2021  •  2 min read

Read Article
What it’s really like to work at Sprinklr from 12 Sprinklrites
Culture & Talent
What it’s really like to work at Sprinklr from 12 Sprinklrites

In honor of Sprinklr’s 12th anniversary, here are 12 perspectives from my colleagues on why we appreciate Sprinklr and each other.

Dasle Kim
September 27, 2021  •  5 min read

Read Article
Top 12 moments in Sprinklr’s history
Culture & Talent
Top 12 moments in Sprinklr’s history

For our 12th birthday, I’m so excited to take a look back at some of the key moments in Sprinklr's history that define who we are today.

Diane Adams
September 24, 2021  •  2 min read

Read Article
Listening: your most powerful catalyst for action
Culture & Talent
Listening: your most powerful catalyst for action

When you listen to the people around you, you unlock opportunities that you may not have thought possible on your own. Here are 3 listening strategies.

Diane Adams
September 1, 2021  •  6 min read

Read Article
Minding the Mind at Work
Culture & Talent
Minding the Mind at Work

I am thrilled and deeply honored to announce that Sprinklr has been selected as a Workplace Wellness Award Winner for Mental Wellness by a leading communications and public relations firm, Ragan Communications. At Sprinklr, we understand that normalizing…

Diane Adams
August 2, 2021  •  4 min read

Read Article
Sprinklr Innovator’s Series with Rahul Anishetty
Culture & Talent
Sprinklr Innovator’s Series with Rahul Anishetty

At Sprinklr, we are redefining the unified customer experience, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the c…

Vinti Agarwal
July 30, 2021  •  2 min read

Read Article
Fortune and Great Place to Work® name Sprinklr one of the 2021 Best Workplaces in New York™
Culture & Talent
Fortune and Great Place to Work® name Sprinklr one of the 2021 Best Workplaces in New York™

I am thrilled to celebrate with all of our employees, customers, and partners around the world that today Sprinklr was named to the 2021 Fortune Best Workplaces in New York™ list! Great Place to Work® and Fortune magazine have honored Sprinklr as one of …

Diane Adams
July 15, 2021  •  3 min read

Read Article

1 of 3

Products

Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesUnified-CXM PlatformEducation ExperienceCitizen Experience

Services

Our ServicesTrainingPartnersAgencyDeveloper Portal
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms