Explore Modern Care's Products
Reduce call volume with a radically different contact center solution
Build & manage an online community integrated into your Care strategy
Respond faster with personalized, data-driven 1:1 customer support
Reduce costs by automating routine inquiries with conversational AI bots
AI-powered, real-time data and insights that fuel proactive customer care
Automate workflows and processes — and drive more first-contact resolutions
Analyze conversations instantly & surface predictions, suggestions & alerts
Empower agents and customers with direct access to the answers they need
Explore Modern Research's Products
Real-time voice of customer insights on digital and traditional channels
Analyze your content’s performance vs. competitors and best-in-class brands
AI insights from reviews & social: How customers feel about your products
Real-time, location-based analysis of face-to-face brand experiences
Real-time visual intelligence that powers meaningful connections on digital
Connect stories across social & news for a complete measure of earned media
Start uncovering insights with a free 30-day trial. No credit card required.
Explore Social Engagement & Sales Products
Plan, manage & measure brand content across 30+ channels from one platform
Empower distributed teams to deliver on-brand social experiences
Turn social into a revenue driver with a 1:1 chat-based commerce experience
Transform valuable consumer insights into conversion-driving assets
Build scalable, on-brand campaigns for distributed teams
Explore Modern Marketing's & Advertising's Products
Save time, manage brand risk, and increase ROI with AI-powered insights
Get a unified view of campaign performance on 30+ channels & 3rd party data
Encourage, measure, and optimize employee advocacy for your brand on social
Increase your ROAS, fuel collaboration, reduce risk, and unify reporting
Explore the Platform
Sprinklr AI turns unstructured data into actionable, real-time insights for your enterprise.
Create customized, powerful AI text classification models easily — without coding.
Visualize real-time data on command centers, retail signage, stadium screens, and more.
Build on-brand, shareable digital presentations that update with real-time data automatically.
Extend the impact of Unified-CXM by connecting to all of your most crucial third-party systems.
Experiment and learn in an isolated test setting that mimics your live production environment.
Store Sprinklr data for customized time periods to meet business or compliance needs.
Integrate data and execute processes with external systems using RESTful web APIs.
Popular Use Cases
Deliver seamless customer service experiences across 30+ digital channels
Leverage a unified view of the customer to help you protect, grow, and manage your brand
30+ channels of AI-powered analysis, prediction & suggestions—in one place
Manage customer care on 30+ digital channels from one AI-powered platform
Consolidate all of your social media needs on the only unified social suite
Streamline case handling to reduce costs and accelerate time-to-resolution
Create a frictionless service experience no matter which channel customers use
Deliver customers to the right agents—so you can reduce cost-per-interaction
See how The Sprinklr Way paves the way for working, living, and being.
Sprinklr's internal TV show, DJTV: The Daily Joe with Tony Vargas, features employee stories that amplify culture and foster global camaraderie. Learn more.
April 18, 2022 • 4 min read
In celebration of International Women’s Day and Women’s History Month, leaders nominated outstanding women making a true impact at Sprinklr. Learn more.
March 8, 2022 • 23 min read
Head of Advertising Channel Partnerships Alex Osten was named to the 2021 Forbes 30 Under 30 List. Learn more about her role in managing partnerships.
January 20, 2022 • 4 min read
Read about Dooun Kim's experience at Sprinklr with the three WHYs.
December 8, 2021 • 6 min read
With the opening of the Sprinklr Austin office, we talked with Austinite Mallory Bowen to hear why she's excited about working in the new space.
November 23, 2021 • 4 min read
I am thrilled and humbled that Sprinklr was selected as a recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees through its robust workplace wellness program.
October 14, 2021 • 2 min read
In honor of Sprinklr’s 12th anniversary, here are 12 perspectives from my colleagues on why we appreciate Sprinklr and each other.
September 27, 2021 • 5 min read
For our 12th birthday, I’m so excited to take a look back at some of the key moments in Sprinklr's history that define who we are today.
September 24, 2021 • 2 min read
When you listen to the people around you, you unlock opportunities that you may not have thought possible on your own. Here are 3 listening strategies.
September 1, 2021 • 6 min read
I am thrilled and deeply honored to announce that Sprinklr has been selected as a Workplace Wellness Award Winner for Mental Wellness by a leading communications and public relations firm, Ragan Communications. At Sprinklr, we understand that normalizing…
August 2, 2021 • 4 min read
At Sprinklr, we are redefining the unified customer experience, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the c…
July 30, 2021 • 2 min read
I am thrilled to celebrate with all of our employees, customers, and partners around the world that today Sprinklr was named to the 2021 Fortune Best Workplaces in New York™ list! Great Place to Work® and Fortune magazine have honored Sprinklr as one of …
July 15, 2021 • 3 min read