Customer experience is the new brand. Learn how CMOs can build better customer experience with a wide range of strategies to make & keep customers happy at every turn.

With this partnership, Salesforce and Sprinklr will work together with Accenture to identify mutual accounts and bring combined solutions to market for global enterprise customers.

What strategies should organizations prioritize to deliver great customer experiences? Consider these tips and techniques as you refine and evaluate your CX.

BWT Alpine F1 Team taps Sprinklr to build a “digital vehicle,” a unified platform that will connect deeply and in real-time with fans in five key areas. Learn more.

Since the pandemic began, organizations have faced a decade’s worth of digital transformation compressed into just under two years.

Though consumers prefer digital channels, many media and entertainment brands are slow to revise their digital strategy. Get started with these 3 strategies.

For Food & Beverage brands, an unpredictable landscape has made already fierce competition even fiercer. Here are 3 benchmarking strategies to employ.

Companies are missing an important element to their digital transformation strategies: customer experience (CX) transformation.

Learn how benchmarking performance against your competitors, your own brand, and previous campaigns helps you navigate threats and identify opportunities.

How can you manage to be everywhere at once with a consistent voice on every channel? You’ll need five solutions that all work together...

Social suites that combine social media strategy with a Unified-CXM platform can more effectively drive the value of your social engagement. Learn more.

Learn how leveraging competitive benchmarking data can help track performance internally to identify opportunities and navigate threats.