Make customers happier with a unified customer experience.
Top 6 ways CMOs build better customer experiences
Customer experience is the new brand. Learn how CMOs can build better customer experience with a wide range of strategies to make & keep customers happy at every turn.
December 6, 2022 11 min read
Sprinklr unifies CXM and CRM with Salesforce
With this partnership, Salesforce and Sprinklr will work together with Accenture to identify mutual accounts and bring combined solutions to market for global enterprise customers.
November 10, 2022 4 min read
CX priorities in 2022: tips to provide a positive customer experience
What strategies should organizations prioritize to deliver great customer experiences? Consider these tips and techniques as you refine and evaluate your CX.
March 18, 2022 4 min read
BWT Alpine F1® Team and Sprinklr: creating the perfect fan engagement vehicle
BWT Alpine F1 Team taps Sprinklr to build a “digital vehicle,” a unified platform that will connect deeply and in real-time with fans in five key areas. Learn more.
March 9, 2022 4 min read
Happy customers buy more
Since the pandemic began, organizations have faced a decade’s worth of digital transformation compressed into just under two years.
February 9, 2022 6 min read
3 competitive benchmarking strategies for the media and entertainment industry
Though consumers prefer digital channels, many media and entertainment brands are slow to revise their digital strategy. Get started with these 3 strategies.
January 19, 2022 4 min read
Food and Beverage industry spotlight: 3 strategies for effective competitive benchmarking
For Food & Beverage brands, an unpredictable landscape has made already fierce competition even fiercer. Here are 3 benchmarking strategies to employ.
December 23, 2021 4 min read
Unify your digital transformation and customer experience strategies
Companies are missing an important element to their digital transformation strategies: customer experience (CX) transformation.
December 15, 2021 5 min read
New technology industry trends: Is your tech brand using these 3 competitive benchmarking strategies?
Learn how benchmarking performance against your competitors, your own brand, and previous campaigns helps you navigate threats and identify opportunities.
November 30, 2021 5 min read
How to connect with customers and create a more human customer experience
How can you manage to be everywhere at once with a consistent voice on every channel? You’ll need five solutions that all work together...
October 29, 2021 3 min read
Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy
Social suites that combine social media strategy with a Unified-CXM platform can more effectively drive the value of your social engagement. Learn more.
October 20, 2021 6 min read
The 4 best competitive benchmarking strategies for the pharmaceutical industry
Learn how leveraging competitive benchmarking data can help track performance internally to identify opportunities and navigate threats.
October 11, 2021 5 min read