Unified-CXM
Make customers happier with a unified customer experience.
![Unveiling the Future of CX – The Balance Between AI and the Human Touch](https://images.ctfassets.net/ukazlt65o6hl/22ZPVlZvTjk0k4jCBOjnte/f12dd5f22c1e7deefd6fce7a588936cc/blog_banner_1.png?w=750&h=393&q=70&fm=png)
How can CX professionals leverage Gen AI to build better customer experiences? Learn how they can find the right balance between AI and the human touch for better CX.
Nivedita Bharathy
July 23, 2024
![3 Ways AI Can Help Scale B2B Marketing](https://images.ctfassets.net/ukazlt65o6hl/SZuHUmPry3WIt05QAnD8J/bf7a6eb0934a8be422b6a05a901fc68a/05._Transform_B2B_Marketing_-_Pam_Didner_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
This blog covers 3 foolproof ways to maximize your AI tools and scale your B2B marketing efforts — beyond just content creation and image generation.
Pam Didner
July 18, 2024
![How to Use AI for Effective Demand Generation Outreach](https://images.ctfassets.net/ukazlt65o6hl/7KszCsMQOQqZ1nKrw43lKc/48124c613d7396d4454fbf180273b35d/04._Drive_Demand_with_AI_-_Pam_Didner_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
Read this blog to learn how to leverage AI for quickly launching demand generation initiatives that reach new audiences and markets.
Pam Didner
July 17, 2024
![Navigating the Age of Outrage: How Generative AI Is Transforming Crisis Management](https://images.ctfassets.net/ukazlt65o6hl/3R1HL2pQrVeHYliPbY285I/544fca29f6f353b73b5c52d48df2b4b7/01b._Crisis_Control_with_Gen_AI_-_Christopher_S._Penn_-_02_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
![The Role of Generative AI in Social Media Customer Service](https://images.ctfassets.net/ukazlt65o6hl/Wm7zlWLKPa12Bw1bVQMWe/cdac6a7eeb4a2d1447a20ebbc9fe7f16/AI_Powered_Social_Media_-_Ilenia_Vidili_-_1.png?w=800&h=400&q=70&fm=png)
From switchboards to AI, customer service has evolved. Discover how generative AI on social media is transforming customer interactions and boosting satisfaction.
Ilenia Vidili
July 17, 2024
![The Role of AI in Unifying Your Content Marketing Engine](https://images.ctfassets.net/ukazlt65o6hl/6BB1wANVbXauzViOtN0RFO/6a9f7dbd0402bf2d3ce0b26971656901/02._AI_-_The_Key_To_A_Well-Oiled_-_Pam_Didner_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
Read this blog for tips on how to better incorporate AI into your overall content marketing efforts.
Pam Didner
July 12, 2024
![How to Better Integrate AI, CX and Data to Enhance Business Growth](https://images.ctfassets.net/ukazlt65o6hl/58PiKHVyy4mKOEFemeRUzC/494bfea389368a40540fe4ae5d888a4b/03._AI__CX__Data_-_Pam_Didner_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
Read this blog to understand the unique roles of AI, CX and data and how to effectively integrate them for accelerating your business growth.
Pam Didner
July 12, 2024
![How Brands Can Capitalize on GenAI to Improve Marketing ROI](https://images.ctfassets.net/ukazlt65o6hl/6Fksk552LP5yHI4N52L6Zd/0dbc7fc2dffbe68b0bf27cfbbf0fb425/01._3_Ways_to_Quantify_-_Pam_Didner_3x.jpg?w=750&h=375&fl=progressive&q=70&fm=jpg)
Learn the impact of generative AI on marketing ROI, and how your brand can capitalize on this emerging technology for maximum gains.
Pam Didner
July 9, 2024
![How to Build AI-First Businesses in the Age of Artificial Intelligence](https://images.ctfassets.net/ukazlt65o6hl/5nxfadIsKbkWA4KjOlwS2x/ce8de725b363ae332ac713e5d5da47ac/Age_of_AI_-_Allie_K_Miller__2_.png?w=800&h=400&q=70&fm=png)
Learn from Allie K Miller, top AI expert, the rapid changes happening to businesses in this age of AI and how brands can protect their competitive advantage by staying ahead.
Nidhish Rajan
July 9, 2024
![Unveiling the future of AI in Customer Experience](https://images.ctfassets.net/ukazlt65o6hl/58LuNEHZApMYPKiDEnnHda/eced7e1102c160cf063c0ff29dd95dd0/Unlocking_Brand_-_Colin_Shaw_-_1.png?w=800&h=400&q=70&fm=png)
Unlock the power of AI in customer experience! Learn to avoid common pitfalls, understand subconscious behaviors, and leverage AI for proactive, personalized interactions.
Colin Shaw
July 1, 2024
![The Role of Emotional Intelligence in Customer Experience](https://images.ctfassets.net/ukazlt65o6hl/1yKaQZvrfiLe4AIEk4eh9w/486002320df5e01149591aca4ec150c3/Empathy_-_Marija_Skobe-Pilley_-_1.png?w=800&h=400&q=70&fm=png)
Learn how human connections and empathy, alongside AI, can enhance CX and loyalty.
Marija Skobe-Pilley
June 28, 2024
![Improve CSAT with Generative AI and Elevate CX](https://images.ctfassets.net/ukazlt65o6hl/6pnZbYpgibBk7pDKwh4iaC/fb215a78eacbbe666e0f52db491fe767/Boost_CX_-_Ben_Motteram_-_01.png?w=800&h=400&q=70&fm=png)
Discover how Gen AI is revolutionizing businesses through personalized Customer Experiences, Feedback analysis, and Chatbot support.
Ben Motteram
June 28, 2024