How can CX professionals leverage Gen AI to build better customer experiences? Learn how they can find the right balance between AI and the human touch for better CX.

Bring the human touch in every customer interaction to elevate CX. Scott Monty explains how.

Domain-Adaptive Instruction Generation or DAIG is a novel approach to instruction tuning and enhanced LLM precision. Read more about it here.

At the June 6th, 2024, Carahsoft Government Customer Experience & Engagement Summit, our team was able to hear first-hand the challenges the federal government faces that result in a fragmented customer experience for citizens engaging with the government.

The Lufthansa Story: Unlocking Contact Center Efficiency with Generative AI

Bupa’s Journey from a Contact Center to an AI-powered Intelligence Center: Learnings, Examples and Everything in Between

In this CX-Wise blog, learn how brands can deliver better CX with AI without losing the human touch.

The new Sprinklr Community is bringing customers together like never before. Join now!

Join a global community of leaders, influencers, and innovators

In this episode of CX-Wise, learn how to infuse your CX initiatives with soul and honesty to deeply connect with your customers.

I’m incredibly proud to share that Sprinklr has been certified a Great Place to Work® for the fourth year in a row!

Learn from Jay Baer’s customer experience insights: how to create experiences that customers not only remember but also want to share, turning satisfaction into advocacy.