Edit Filters in Automated Campaigns

Updated 

1 day ago

Filters in Automated Campaigns determine which feed rows from a linked spreadsheet are associated with a campaign. You can edit or update filters and filter combinations at any time—even after publishing the campaign. These filters work in addition to any other filters already applied to the campaign.

This article explains how to edit filters in Automated Campaigns.

​

Edit Filters in Automated Campaigns

  1. Open a new browser tab and go to Sprinklr Marketing > Advertising > Campaign Management.

    ​

    ​

    ​

  2. In the Automated Campaigns record manager, find the campaign you want to edit and click the Edit icon next to it.

    ​

    ​

    ​

  3. In the Feed Details tab, navigate to the Filter Feed Rows for this Campaign section.

  4. Click a filter field, select the required filter, and set the corresponding filter values.

    ​

    ​

    ​

  5. Click + to add additional filters to the Automated Campaign.

  6. You can also edit filters from the Creatives tab. Filters in the Creatives section apply only to the creatives generated through the Automated Campaign.

    ​

    ​

    ​

  7. After selecting the required filters, click Update in the bottom-right corner to save your changes.

FAQs

When you add a new row to the original feed, the system evaluates it against the active filters:

  • If the row matches the filters: The system automatically creates and publishes new entities (campaigns, ad sets, or ads) under the mapped shells.

  • If the row does not match the filters: The system ignores the row during sync.

If you update a column value in a feed row with the same unique ID, the system re-evaluates the row against the active filters:

  • If the row still matches the filters: The system pushes the updates to the corresponding entity in the campaign.

  • If the row no longer matches the filters: The system excludes the entity from future syncs and treats the row as if it no longer exists.

If the row is later updated to match the filters again, the system automatically includes it in future syncs.

If you remove a feed column that’s used in active filters:

  • The system displays an error in Diagnostics, consistent with current behavior.

  • Filters that reference the removed column are marked as broken.

  • The campaign continues running in its last valid state until you fix or remap the filter, no new changes are applied during this time.

When filter rules change and exclude rows that previously matched:

  • The system skips those rows during syncs and treats them as if they don’t exist in the feed.

  • Their linked entities stop receiving updates.

  • If the row values change later and match the updated filters again, the system automatically includes them in the next sync and pushes updates to the entities.

​

​

Was this article helpful?

Related Articles

Loading...