Daily Share Limits Configuration and Enforcement for Advocates on LinkedIn and X
Updated
Overview
Daily Share Limits allow administrators to control how many posts an advocate can share per day on LinkedIn and X (erstwhile Twitter). This helps prevent oversharing, protects brand reputation, and ensures advocates distribute content responsibly across their social networks. The limit is applied per connected social account and is enforced when advocates attempt to share or schedule posts.
Configure Daily Share Limits
Admins can configure daily share limits from the Advocacy Admin Console as follows:
Under Sprinklr Social, click Admin Console within Advocacy to land on the Communities record manager.
From the list of communities, select your community. Click the Options icon (vertical ellipsis) next to it and choose View Sites.
The Sites Record Manager (screen with all created sites) opens up. Here, select your site, click the Options icon (vertical ellipsis) next to it, and choose Build Site.
The selected site's configuration screen opens up. Here, you see multiple tabs for configuration. Go to the Content tab and locate the Daily Post Share Cap Configuration section.
Enable the Daily Post Share Cap toggle.
Enter the maximum number of posts allowed per day for:
LinkedIn
X (erstwhile Twitter)
Click Save to apply the changes.
Configuration rules:
Limits apply to all advocates globally.
Limits are configured per social account.
Allowed values range from 1 to 500 posts per day.
Only integer values are supported.
How Daily Share Limits Work
Account-Level Enforcement
The daily limit is applied per connected social account. Example: If the LinkedIn limit is set to 3 posts per day, an advocate can share up to 3 posts per connected LinkedIn account each day.
What Counts Toward the Limit
The following actions count toward the daily share limit:
Sharing a brand post
Reposting a brand post
Reposting with additional commentary
Shares made through the Advocacy site
Shares made through Native Publisher
Note:
Only successful shares count toward the limit.
Failed share attempts do not count.
Scheduled Posts
Scheduled posts count toward the limit on the scheduled publish date, not the date when the post was scheduled. If the daily limit has already been reached for a selected date, scheduling will fail and alternative dates will be suggested.
Advocate Experience
When the Daily Limit Is Reached
Advocates can continue to attempt sharing posts. However, if the daily limit has already been reached for the account, the share will fail. A message appears informing the advocate that the limit has been reached and suggesting alternative dates to schedule the post.
Example message that appears when Sharing Limit is Reached: “You’ve reached the maximum number of posts allowed for this account today. Try scheduling your post on one of the available dates below.”
The system will suggest up to three future dates with available capacity.
Scheduling Content
Advocates can schedule posts on any date. Validation occurs when the scheduling action is attempted.
If the daily limit has already been reached for the selected date:
Scheduling will fail
An error message will appear
The system will suggest three alternative dates within the next 14 days
Editing or Removing Scheduled Posts
Removing a Scheduled Post
Deleting a scheduled post frees up capacity for that account and date. Additional shares may then be scheduled for that date if capacity becomes available.
Editing a Scheduled Post
When a scheduled post is edited to a new date:
The system rechecks the limit for the selected date
If the new date exceeds the limit, the update will fail
Alternative scheduling dates will be suggested
Platform Coverage
Daily share limits are enforced consistently across all Advocacy surfaces, including:
Advocacy Web
Advocacy Mobile
Native Publisher
Microsoft Teams integration
Outlook integration