Overview

Sprinklr’s Rule Engine allows you to automatically move content from one content list to another in bulk. This article will guide you through the process step by step.

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Steps to Move Posts from a Content List

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Step 1: Create a Rule 

• Go to Sprinklr Social > Manage Rules. 

• In the Rule Engine, select the appropriate Workspace and then choose Inbound. 

• Configure your Conditions: 

  • Select Account – Choose the account you want to apply the rule to.

  • Select Content List(s) – Pick the content list(s) from which content should be moved. 

• Configure your Actions: 

  • Remove from Content List – Removes the message from the specified list(s).

  • Add to Content List – Adds the message to the new list(s). 

Finally, we've set an action to remove the content list and add the content list to specified content lists.  

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Step 2: Apply the Rule with Triggers or Macros

1. Option A: One-Time Triggers (for retrospective use)

Run the rule once across all applicable messages using these steps:

• Select the account in Conditions.

• Set the time for firing the trigger.

2. Option B: Using Macros

Macros let you apply rules to specific messages.

• When creating a Macro, select Message in the Apply Macro On… field.

• Under Set Actions, choose Select a rule to execute and pick the rule you created.

• Apply the Macro via:

  • Message Details Pane – Hover over the Message to expose the Message's Quick Actions and click the Macros icon to view a drop-down of available Message macros. Select the macro you'd like to apply.

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