Create Time Off Requests Using Sprinklr Mobile Application
Updated
Requesting time off is a critical process for agents to ensure minimal disruption to operations. This article outlines the steps for agents to request time off efficiently.
Follow these steps to create a Time Off request using the Sprinklr mobile application:
On the Sprinklr mobile application, tap the Create Requests button at the top right of the screen.
Select Time Off from the submenu to open the Time Off request creation page. You can view your accrued Time Off balance at the top of your screen.
Fill in the required fields on the page. Fields marked with a red dot are mandatory. Below are the descriptions of the fields on this page:
Time Off Activity: Select the Time Off you want to apply from the list, such as casual leaves, earned leaves, sick leaves, and more. This determines the details of the Time Off, such as whether it is paid or unpaid. (Required)
Time Off Length: Choose whether the Time Off is for a Full Day or a Partial Day. (Required)
Start Date: Select the first day of your Time Off. (Required)
End Date: Select the last day of your Time Off. (Required)
If "Partial Day" is selected in the Time Off Length field, choose the day(s) for the Time Off request. Then, enter the start time in the Start Time field and the end time in the End Time field.
If multiple days are selected, click the "Add Value" button to apply for multiple partial Time Offs with varying or identical start times and durations.
Reason: Mention the reason for the Time Off.
Supporting Documents: Upload the necessary documents for your Time Off request. This field is mandatory if the selected Time Off Activity requires documentation. PDF, JPEG, and PNG files are supported.
Tap the Submit button to submit the Time Off request(s).
The Time Off request(s) will be sent to the your manager for review, or will be auto-approved, depending on the Time Off Policy configuration. This completes the process of creating Time Off requests on the Sprinklr mobile application.